Whale Logistics (USA), Inc. - Buena Park, California

Overview of Whale Logistics (USA), Inc.

Whale Logistics (USA), Inc., situated at 6314 Caballero Blvd, Buena Park, CA 90620, is a prominent player in the freight forwarding and logistics services sector. For those seeking reliable transportation solutions, Whale Logistics stands out with its comprehensive range of Logistics Services and Freight Forwarding. The company's address is easily accessible, and its contact information includes a phone number (148918265) that prospective clients can use to reach out directly.

Contact and Online Presence

In the digital age, Whale Logistics maintains a strong online presence with its website. This platform not only offers essential details about their services but also allows potential customers to explore the company's offerings in depth. For those interested in making an appointment, note that while an appointment may be required, the company's commitment to customer service is evident from their emphasis on language assistance and ensuring a welcoming environment for all, including those who use wheelchairs.

Accessibility and Services

• Accessibility: Whale Logistics demonstrates its commitment to inclusivity by offering a wheelchair accessible entrance, parking lot, and restroom.
• The company prides itself on providing Language Assistance, making it easier for international clients to communicate their needs.
• Their services cater to a broad spectrum of logistics needs, ensuring clients receive tailored solutions for their freight forwarding and logistics challenges.

Customer Feedback and Experience

The online reviews, including an impressive average opinion of 3.4/5 based on 20 reviews on Google My Business, paint a picture of a company that values its customers highly. Many testimonials highlight exceptional customer service, particularly praising an individual named Rosa for her exceptional care and follow-up after a shipment. Such glowing feedback underscores the company's dedication to customer satisfaction and reliability.

Recommendation

For anyone in need of a dependable logistics company in the USA, Whale Logistics (USA), Inc. offers a compelling option. Their commitment to excellence, as evidenced by customer reviews, suggests a level of service and care that goes above and beyond. To explore their services further or to schedule an appointment, visitors are encouraged to visit their website. With its blend of comprehensive logistics services, accessibility for all, and a history of positive customer feedback, Whale Logistics is well-positioned to meet the evolving needs of businesses and individuals alike. Don't hesitate to reach out to them through their website to experience their exceptional service firsthand.

This summary encapsulates the essence of Whale Logistics, highlighting its key offerings, accessibility features, customer service excellence, and the positive reception it has garnered from its clientele. Whether you're a business looking to streamline your logistics operations or an individual in need of reliable shipping solutions, Whale Logistics appears to be a solid choice worth considering.

👍 Reviews of Whale Logistics (USA), Inc.

Isidro A.

5/5

I want to express my heartfelt gratitude to Rosa. As a first-time customer, she made my experience exceptional. Rosa ensured I felt confident and relaxed, alleviating any concerns about my shipment. Her follow-up demonstrated genuine care for customers, reflecting well on her company. Rosa is truly a remarkable person, and I am beyond satisfied. Whenever someone needs a logistics company, Rosa and her team will get my highest recommendation. Thank you, Rosa, for making me a very happy customer.

Daniel

5/5

Been working with them for nearly a year now. Whale is an excellent company for storage, re-labeling, and routing of shipments. They communicate well, have fair pricing, and their service is also better than expected.

Bitter B.

1/5

Absolutely terrible company. Stay away! They waited until my shipment had been in storage and accrued hundreds of dollars worth of charges before even STARTING on getting my shipment through customs. As it sat in storage, they began asking for forms to get it through. I'm having to take them to small claims court. Beware!

Nova C.

1/5

They offer unreliable and unprofessional services. The staff was slacking and not honest. Highly suggest look for a better company than whale logistics inc if you need logistics related services.

geeboy G.

1/5

Very unprofessional, overcharged us for storage when they wouldn't answer their phone for over two days due to their system shutting down, please save yourself some money and find another company.

Derek

1/5

First shipment went well with them, but the person I was working with on that one from Whale Logistics left... Second shipment went just as the other one-star reviews describe...

EVASH I.

1/5

They lose your inventory all the time. Then they make you prove to them that they have it. You'll spend hours going back and forth. Avoid at all costs.

Juan D.

5/5

Friendly people work here.