U-Haul Moving & Storage of Woodmere - Montgomery, Alabama

U-Haul Moving & Storage of Woodmere, located at Address: 2525 Eastern Blvd, Montgomery, AL 36117, is a reliable choice for your moving and storage needs. With phone number: 42390471, you can easily contact them for any inquiries. Their website, Website: uhaul.com, provides detailed information about their services.

This company specializes in offering a variety of moving services, including truck and trailer rentals, as well as self-storage options. Their storage units come in different sizes, ensuring that they can cater to the unique needs of each customer. Whether you're moving to a new home, office, or just need a place to store your belongings temporarily, U-Haul Moving & Storage of Woodmere has got you covered.

One of the strengths of U-Haul Moving & Storage of Woodmere is their commitment to accessibility. Their location has a wheelchair accessible entrance and parking lot, making it easy for people with disabilities to access their facilities. They also accept debit cards, providing customers with more payment options.

According to Google My Business, this company has received 74 reviews with an average rating of 3.3/5. While some customers have praised their professional and efficient service, others have pointed out areas for improvement, such as the cleanliness of the storage units. However, it's important to note that U-Haul Moving & Storage of Woodmere has responded to many of these reviews, showing their commitment to addressing customer concerns.

Reviews of U-Haul Moving & Storage of Woodmere

Anthony McEndarfer

5/5

Use this location before using the app or online!!! Traffic messed me up at another location with a 20’ and could not honor their guarantee, so they sent me almost 30 miles out of my way with a reschedule. Spoke with Kevin Washington at 2525 Eastern Blvd location, which was only 3 miles away, and he was able to get me a 26’ within 30 mins at the same price. The man deserves a raise!

Phu Le

1/5

Automatic change my reservation time in the last minutes, had to go home and wait for 2 hours. If you can not do early hour pick up then dont let us choose it online. Should have give me a discount

Trinity Goff

1/5

Reserved a large truck 4 days in advance and they call us 30 minutes before our pick up time to tell us they don’t have our truck and that we have to pick up at a different location at a later time. We asked why we could even reserve it in the first place and she said “Because it was on the schedule” and that they were trying to “take it off the schedule”. If you offer a service, people are going to expect that you have it and expect you to have the decency to let you know well in advance. This has happened to many people, not just us.

deja jackson

1/5

DO NOT I repeat DO NOT use this place to store your stuff.inhouse or outside .if your stuff gets stolen the assistant manager does not care .my stuff was stolen in an in-house storage unit and the assistant manager gave a literal nonchalant look like he could careless .I called Sunday asking about my storage and my stuff was stolen by tuesday.they don't update their system on whose name is on what .and they literally hire anybody off the street.they don't pay attention to their cameras at all on who's coming in and out exactly how my stuff got stolen and I wouldn't be surprised if it was someone who work there that did an inside job .I wish I could give this place 0 stars because your assistant managers and customer service at this location is the worst .will not be using uhaul again they don't care about their customers at all

brannon “Draftdevil382” young

5/5

Customer service was great. Thank You. The pickup and return was easy.

Laterria Winborn

1/5

The drunk I was provided drove horribly. The air barely got cold. The transmission barely changed out and truck kept jerking and barely pulled.

Robin Chappell

1/5

This is the worst experience I’ve ever had with a U-HAUL place. Assistance was minimal at best and I am already upset about the move itself. There were THREE employees and not one greeted me or said they’d be right with me until I was standing there at least 3 minutes while there was just one on the phone. They had no dollys or equipment I ordered. I also don’t believe it’s right to put a deposit with a cash app card when EVERYONE uses one and they never say when you’re putting in your reservation that there will be extra for having one. I would have used my bank card if that was the case from the beginning. I did EVERYTHING in the app but when I get to the counter I have to the process all over again and give my license again. If all you do on the app has to be verified anyway then what is the point of adding a picture of the front and back of your license? What is the point of putting in emergency contacts if you still gotta give it at the counter? This was a waste of time and energy and I felt like the service was embarrassing because I am thinking i prepared everything I needed ahead of time with all the money I have left but it’s more piled on top. I was asking questions that were answered with dryness and shortness. Could barely find the serial number of the correct truck and was not assisted. Won’t be back after the truck is returned. I’ll find ANY other company than U-HAUL

Mckeeia Hall

1/5

Came in to fill a bus with propane after being ran around by uhaul customer service from location to location with no one either there or they didnt have propane. I come to this location upon their recommendation and they dont have anyone certified there to pump the propane. The kicker is they saw me pull up and knew exactly what i needed and with 3 people at the counter and only 1 customer i still had to wait 15 minutes in line for the new guy to tell me that he had no one there. I tried to talk to what i ssume was a female manager with curly patterned hair but she told me the young man would be with me in a moment. If you saw me pull up why not just say that when i came through the door because she was the 1 talking to the new guy about being certified to do it..smh