U-Haul Moving & Storage at Gilbert Heritage District - Gilbert, Arizona

Ron L. B.

Absolutely Outstanding Service – Dee is a Rockstar! ⭐⭐⭐⭐⭐

I’ve had a series of rentals with U-Haul recently—first a trailer, then a 26ft moving truck, and then another trailer—and I have to say, the experience was phenomenal thanks to one person: Dee, the manager.

From the very first interaction, Dee went above and beyond to make sure everything ran smoothly. He’s the kind of manager who truly cares about the customer—making sure the equipment was ready, walking me through everything clearly, and even going the extra mile when things could’ve gotten complicated.

Every single time I came in, Dee remembered me, greeted me warmly, and treated me like more than just another customer. His professionalism, attention to detail, and genuine dedication to excellent service are rare and refreshing. Moving can be stressful, but Dee made the process so much easier and smoother.

If you need to rent a truck or trailer, do yourself a favor and go to this U-Haul location. Ask for Dee—you won’t regret it. U-Haul is lucky to have someone like him representing their brand!

Benjamin R.

Returned my truck here and the gentleman was super nice and helpful, plus it only took a couple of minutes! They also have tons of stuff for moving so if you need supplies grab em from here!

Thanks for the easy return!

Roger H.

Dee was great ! Dee issued the 12 x 6 covered trailer to me on Thursday. He hooked me and sent me on my way. Likewise Dee helped me return the trailer on Saturday and unhooked the trailer and sent me on my way. Dee was awesome! He made it so simple and easy. Thank you !
Roger H.

steve D.

Dont come here for propane! Cant get any worse than this place! Outside bell dont mean shit! Never come here. Other people have had many complaints about this place. They dont care. Spend your mny wisely...

Tarra G.

The location was easy to find. The gentlemen who worked there were very helpful. It took approximately 5 minutes to turn in the equipment I rented. Very professional and efficient!

Angela C.

The movers we on time and worked nonstop until the move was completed. I would definitely use them again. They we so professional and pleasant. They moved my belongings with care . By far, they were the best movers I have ever hired.

Tanya T.

Great experience with my rental. Only issue I had was when getting the code for the key, what the website said did not match how the lock boxes were numbered at the location. So it took extra time and the staff had to come out and tell me which box it was. Other than that, super easy process and great vehicle.

TanK M.

You get a one star rating from me. Because I was looking for a phone number to talk to somebody. Since I can't do that. I'm not even going to try to come by too bad.You'd lost some business.