U-Haul Moving & Storage at Garey Ave - Pomona, California

Martin R.

Juan H. was incredibly helpful, and I can’t express enough gratitude for how stress-free he made this experience. I had already purchased everything online, including a hitch installation, but Juan noticed the hitch I selected was more expensive than necessary. With his expertise, he suggested a more cost-effective option that saved me some money. I initially had to pick up the trailer at a different location, but Juan kindly canceled my original reservation and arranged for me to pick up the trailer right where I needed it. I’m truly at a loss for words with all the help he provided—thank you, Juan, for making this move far less stressful. You are AWESOME!

Jesse T.

This location continues to be a top-notch facility, always having the equipment I need. I've rented every size trailer truck van and box truck always in good service condition and always treated with professionalism and kindness Love this place. David the manager continues to run this location along with his guys at the highest level possible. I will continue renting from this location for years to come.

d S.

Was a bit apprehensive about the whole hitch installation process at first, but soon after I started communicating with Juan, all worries disappeared.

After the initial phone order appointment for hitch installation, I was still at a loss and had many questions. During the pre-installation period, Juan promptly communicated back to me with clear answers to several of my questions and concerns. Juan also took his valuable time coming back from his lunch and jumped right into immediately inspecting my SUV rust conditions to make sure ok to install hitch.

Juan made sure all orders were in the right place and looked over all the details of parts and labors, removed one erroneous charge which was included originally by mistake. Juan was most friendly and trustworthy.

Juan made sure all my questions were answered at this pre-installation meeting in person, and I was able to go back home with utmost peace of mind.

Today, I showed up a few minutes before my appointment time, and Juan greeted me with smiles and utmost attentiveness. According to the call center, installation was estimated for 3 hours, but Juan called me back in less than an hour to let me know all the hitch work was completed.

Whdn i returned back after 1 hour waiting at nearby restaurant, Juan already had my car parked in front of one trailer and kindly demonstrated to me how I could hook up the trailers in the future when I need to. He was very detailed and thoughtful, explaining any and all about the hitch I needed to know.

Juan was the most exceptional, reliable, kindest, knowledgeable, and just an all-around good person. Thank God there still is such a kind-hearted person like Juan.

Should anyone have any questions or concerns about hitch installation needs, just simply call and ask for Juan. Juan will be your definitely go-to person to freely ask any questions and complete the most trustworthy job you can expect no whereelse on this earth. God bless Juan.

Chip L. S.

We needed to move a spa. Didn't know the best way. David helped us out.
The move went perfectly!

Alvin L.

David and Dylon were GREAT!!!! The electrical in the truck I rented may need servicing. The radio kept bouncing around, not just stations but also bands and "Source". The Fuel gauge isn't accurate and upon check out, the odometer gauged me driving 34 miles. I only drive to Upland and back which is 4.4 miles. I made 1 stop to y house which is .04 miles away from the UHAUL location.

Thanks guys,

Alvin Luna

George I.

David the manager and daylen are the best. They always go above and beyond and make sure I'm taken care of over there. Never had a complaint about any services offered and I always send whoever asks me if I know where to rent a truck to them. They're the BEST!

kryatal M. O. 2.

Just don’t all around!!!! They are awful from beginning to laying finish. They are extremely dishonest and lied on multiple occasions. I will forever never use U-Haul because of this store. Go anywhere but here! Lost money, time and energy. Letting karma take this one. Sad our worlds like this. Save yourself the misery and go elsewhere.

Clara M.

I have used this location 2 times this year. Great service. Very friendly stuff. This location has an excellent manager.