TForce Logistics - Sacramento - West Sacramento, California

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For individuals and businesses seeking reliable and comprehensive logistical solutions, TForce Logistics - Sacramento presents a noteworthy option. Located at 2660 Industrial Blvd, West Sacramento, CA 95691, United States, this established company offers a suite of services designed to streamline transportation and delivery processes. Reaching them is easy via telephone at 8553962639. Further details, including their commitment to accessibility, can be found on their website: tforcelogistics.com. They specialize in Courier service, Delivery service, Logistics service, Transportation service, and operate as a Trucking company, catering to a diverse range of needs.

About TForce Logistics - Sacramento

TForce Logistics – Sacramento is a multifaceted logistics provider focused on delivering efficient and dependable solutions. The company’s core competencies lie in the management of goods throughout their entire journey, from origin to destination. They primarily concentrate on speed and reliability, crucial aspects for businesses that rely on timely deliveries. Their Sacramento location serves as a key operational hub, strategically positioned to serve clients across Northern California and beyond. The company prides itself on a customer-centric approach, prioritizing clear communication and tailored service offerings.

Key Services Offered

Let’s delve into the specific services that TForce Logistics – Sacramento provides:

• Courier Service: This entails the rapid and secure transport of documents and small packages, typically within urban areas. They excel in same-day delivery options, making them ideal for urgent shipments.
• Delivery Service: A broad category encompassing the transportation of goods of varying sizes and weights to designated locations. They offer both local and regional delivery services.
• Logistics Service: TForce Logistics goes beyond simple transportation, providing comprehensive logistics management. This includes route optimization, warehousing solutions (though potentially limited at the Sacramento location), inventory management assistance, and freight forwarding.
• Transportation Service: This service covers the movement of goods by various modes, including truck, and can be customized to meet specific requirements.
• Trucking Company: As a core component of their operations, TForce Logistics maintains a fleet of trucks and employs experienced drivers, ensuring safe and compliant transportation.

Location and Accessibility

The Sacramento facility is situated at 2660 Industrial Blvd, West Sacramento, CA 95691, providing convenient access for clients in the region. The company demonstrates a commitment to inclusivity by offering Wheelchair-accessible car park and a Wheelchair-accessible entrance, ensuring that individuals with mobility challenges can easily access their services. This dedication to accessibility reflects a broader corporate philosophy of serving all customers with dignity and respect. The location’s industrial setting suggests a focus on efficient operations and streamlined logistics processes. Proximity to major transportation routes likely contributes to their ability to provide timely service.

Customer Feedback and Reputation

Currently, TForce Logistics – Sacramento has 79 reviews on Google My Business, providing a valuable insight into customer experiences. However, the Average opinion is 1.5/5, indicating a significant area for improvement. While the volume of reviews suggests a considerable level of customer engagement, the low average score raises concerns about the overall quality of service. It’s imperative for prospective clients to carefully consider these reviews and potentially contact the company directly to inquire about specific concerns and address any potential issues. A detailed examination of the reviews may reveal recurring themes related to delivery times, communication, or customer service responsiveness. The company needs to actively seek and respond to feedback to bolster its reputation and demonstrate a commitment to customer satisfaction.

Recommended Information for Potential Clients

Before engaging with TForce Logistics – Sacramento, it’s advisable to gather the following information:

• Service Requirements: Clearly define the specific logistics needs, including the type of goods, destination, and desired delivery timeframe.
• Quote Request: Obtain a detailed quote outlining the associated costs, including fuel surcharges, mileage fees, and any additional charges.
• Insurance Coverage: Verify the company’s insurance coverage to ensure adequate protection for shipped goods.
• Tracking Capabilities: Confirm the availability of real-time tracking information to monitor shipment progress.
• Contact Information: Maintain open communication with the company’s representatives to address any questions or concerns.

Conclusion

TForce Logistics – Sacramento presents itself as a potential partner for companies requiring reliable transportation and logistics solutions. Despite the current negative customer feedback, the company’s commitment to accessibility and established operational base warrant further investigation. Potential clients are strongly encouraged to conduct thorough due diligence, including reviewing recent reviews and directly contacting the company to assess whether their specific needs align with TForce Logistics’ capabilities. A proactive approach to communication and service expectations will be crucial for ensuring a positive experience. Focusing on addressing the concerns highlighted in the existing reviews is paramount to improving the company’s overall reputation and solidifying its position within the competitive logistics landscape. The company’s strategic location and comprehensive service offerings represent a foundation upon which they can build a stronger customer base and achieve sustained success.

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"summary": "TForce Logistics - Sacramento offers courier, delivery, and logistics services, but currently receives a low average customer rating. Prospective clients should investigate further and communicate their needs clearly.",
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👍 Reviews of TForce Logistics - Sacramento

Robert B.

1/5

Terrible, terrible company. If you read these reviews and still use them, it's on you. If a company offers to use them, order somewhere else. You can see they send a canned response to these critical reviews, but I bet they never follow up. You cant get through to them on a phone, why would they follow up. Like many others, every day an email saying out for delivery, expected by a certain time, then it never comes and the expected delivery date just updates to another day. I will never again purchase from any company that indicates they will use TForce for shipping. Never.

Andrew G.

1/5

Extremely unprofessional. Given no delivery window. Called at 2 and got a delivery window of 12-5. Called at 5:09 got a revised delivery window of within 40 minutes and I requested a call from the driver. At 5:26 the tracking shows it turned back. Did they attempt? No, because I was outside. No call to update. No notification of any kind. Total waste of my day.

Do not use.

Don’t waste your time apologizing to me, I see past reviews and subsequent apologies have no impact on how business is conducted.

Donna B.

1/5

All I need to know is my nearest drop off point and instead of being able to quickly access that information from their site I had to chat with a bot and now wait for an email response. Shouldn't be this complicated. Already a sign I will not be ordering anything from Zara again.....

Ralph S.

1/5

TForce is why Google needs a zero star option. The worst delivery service I have ever dealt with in my life. I’ve been trying for three days to get a Nordstrom order delivered and they won’t allow me to pick it up. Customer service is useless!

They also give the same response to every negative review but don’t fix the problems.

Xiandrea R.

1/5

These folks use "No access" as a false excuse for significantly delayed deliveries, then still don't deliver when the address is confirmed. I NEVER have issues with deliveries. The 1st time they delivered a package, they dropped it off at the gate outside of my apartments and someone stole it, obviously. They are lazy and scammers. This company needs to be looked into. I will be filing a complaint. I called them and the lady put me on hold and hung up on me.

Kathy R.

1/5

I ordered merchandise from Nordstrom Rack and for days T Forces tracking states "out for delivery". Still I haven't received my package. I called Nordstrom Rack and they stated they are investigating this company. They stated they have been getting the same issues from other customers. I feel they are stealing people's packages and doing something with these items. I have a letter into the Better Business Bureau and The CA Secretary of State.

Hariton P.

1/5

Delivery is a week late and counting. First they lost my package. A week later, they found it. Then, they supposedly attempted to deliver it. They didn’t with reason “unsafe to deliver”. I have ring installed on my house. Incidentally, I was in my yard, as the notification came in. There was no delivery vehicle to be seen. This is also not the first time I have a problem such as this with them.

This company is in serious need of a thorough revision for mismanagement and incompetence, starting with management ending with the drivers. The quality of their service is horrendous.

Ian K.

1/5

I have tried to use them twice and both times they were unable to deliver a package to a business during business hours, and I am less than 25 miles away. After 2 3 4 failed attempts one would think maybe we should try a different approach?