Sunnest Services LLC. - Redlands, California

Sunnest Services LLC: Una Compañía de Almacenes de Confianza

Sunnest Services LLC se encuentra ubicada en 27040 San Bernardino Ave, Redlands, CA 92374, Estados Unidos, lo que la convierte en una opción conveniente para aquellos que buscan servicios de almacenes en la zona. La empresa puede ser contactada a través de su teléfono 8665786569 o visitando su página web en sunjoyonline.com.

Especialidades y Características

Sunnest Services LLC se especializa en Warehouse, lo que indica que ofrece servicios de almacenamiento y manejo de mercancías. La empresa parece tener una buena reputación, ya que ha recibido 30 reseñas en Google My Business, lo que sugiere que es una opción confiable para aquellos que buscan servicios de almacenes.

Puntos de Interés

La empresa ofrece varios beneficios a sus clientes, incluyendo un parking para personas con discapacidad y una entrada accesible para personas con discapacidad, lo que la hace accesible para todos.

Opiniones y Calificación

Aunque la empresa ha recibido 30 reseñas en Google My Business, su media de opinión es de 2.2/5. Esto sugiere que, aunque la empresa tiene algunos aspectos positivos, también hay algunas áreas en las que necesita mejorar. Algunos clientes han expresado su satisfacción con los servicios de la empresa, como se menciona en una de las reseñas: "We bought our mosquito netted canopy four years ago. I just ordered new roof and sides. It was a relief that the company serviced what they sold. It was delivered promptly. Thanks".

Recomendación Final

Si estás buscando servicios de almacenes en la zona de Redlands, CA, Sunnest Services LLC es una opción que debes considerar. Aunque la empresa tiene algunas áreas en las que necesita mejorar, su reputación general y las buenas reseñas de clientes satisfechos la convierten en una opción confiable. Se recomienda visitar la página web de la empresa y contactarlos a través de su teléfono para obtener más información y reservar sus servicios.

👍 Reviews of Sunnest Services LLC.

Brandt W.

5/5

We bought our mosquito netted canopy four years ago. I just ordered new roof and sides.
It was a relief that the company serviced what they sold.
It was delivered promptly.
Thanks

Ben Q.

1/5

I bought one of their gazebos from Home Depot. The gazebo showed up missing 4 major parts, I called them immediately and after 3 weeks of fighting I called the store manager at the home depot. She did a great job and I got an email from "sunNest" that they were processing the order for the replacement parts. More than a week later they finally told me that my order was ready to ship, but they were waiting on USPS. I had to hound them for another 10 days, then they sent me an email stating that "We would like to inform you that this request has been validated and approved by our Warranty Team. However, the replacement part is currently on back order. We will be working with our back order specialist to determine the estimated time of availability and we will provide you with an update as one becomes available. We apologize for any inconvenience this may cause."

Elizabeth C.

4/5

UPDATE: Not too long after I posted the mostly scathing review, we received our canopy and some good follow-up customer service. We were happy - the canopy was high quality, albeit a bit pricey. Unfortunately, we yet again lost it in a wind storm. Now, you might be thinking, "Why don't you take it down, if you know there's going to be gusts?" Living in Southern California, we have a majority false alarms. AND the gazebo is NOT easy to dissemble quickly (which I see as a strong point, if you're hoping to leave it out as a permanent fixture). We are now back to square one, only this time we need to replace the entire gazebo - this storm was so brutal, our house almost got impaled by the gazebo's finial! The frame was totaled in the wind. I hope this update was helpful, nonetheless. Cheers! * * * * * ORIGINAL REVIEW: We ordered a replacement gazebo canopy in March of 2020 after ours shredded in the last wind storm. It is now mid-October and we are still waiting to get the replacement. I've tried everything, and it's super frustrating. I just tried again by calling, and a very nice representative told me the same thing I'd been told over and over: "I'll check the availability and get back to you in two business days." IMPORTANT: In the past several years, we have twice had to replace the mosquito netting (walls) of the gazebo due to our wear and tear. We had NO ISSUES with those orders - in fact, it was VERY GOOD customer service. I don't know what happened, but it's either that the pandemic has just taken this business out or there's something else going on. It's like dealing with a completely different company than before. IF we get our gazebo top, I'll update this review. We're giving them this one last chance before we scrap the whole project.

Kimberly W.

1/5

We had a bad storm come through and rip off most of our Gazebo in the center. We called on Nov. 7. Sent all of the photos and updated the warranty. We have been calling and emailing continually for over a month to no avail. Still no parts. No verification of shipping. I finally got someone on the phone today and she said I would hear something back in 48 hours. That is what we have been told every single time and we never hear back from anyone. I suspect this is a stalling tactic to ensure that the warranty runs out before the process and ship the products.

CladKeeper

1/5

I ordered the gazebo thru homedepot online. The company shipping the gazebo (sunniest services) has zero accountability. I have called 6 times over two weeks and the company has no idea where my product is. Some of the worst customer service as home depot customer service does not want to help me out finding my shipment. There reps are rude and unhelpful. One rep couldn't get my name right after a 5 min conversation about how the pronounce "matthew". After having zero help from. Sunnest services I requested a refund. I am reporting them to BBB as well. They take your money and don't care about sending your products.

Victor D.

1/5

I am trying to replace a canopy set item #110109201 for over a month but going back and forth with their representatives and no luck. They even generated a warranty replacement quote which already expired and I was told that it was a mistake and I would have to purchase it. I agreed but suddenly, they can't even find this item. They keep telling me they have a new system. They wouldn't give any information how to get to their top management and their customer support team not even responding back to my emails. I wonder if any of them read these comments. I guess, I have to purchase a new Gazebo from other retailers.

Yauheni S.

5/5

if you are a truck driver and have come to pick up your cargo, this is a great place, lots of room to maneuver and very fast, well done guys

Susette L.

1/5

The very worst customer service. Like several complaints reviewed on Google and on BBB, our issue is the non-receipt of warranty parts. Original claim, July 2020, was filed correctly, all paperwork requested was furnished completely and claim filed with-in time constraints. Placed a call today to customer service, of which there is only one number to call, placed on hold for over ten minutes. The representative that did answer the call had a voice that sounded very garbled, poor transmission. She claimed she could not hear me. I was put on hold, the same rep answered after the second hold and she was able to hear me. Same rep, sounded very slurred, slow in speech, asked why I wanted to speak to another rep when I stated I could not understand her. Very frustrating experience and I can see from other complaints that I am not alone. I will be reporting this horrible experience to Lowe's so that they are aware of the poor service with the product they sell.