Stow-A-Way Self Storage - San Rafael, California

Lisa O.

I've had a storage unit with them for over 10-years in San Rafael, and the new Site Manager, Eva, is awesome. She's so friendly and accommodating. I've referred a lot of people to them over the years.

Matt S.

Easily accessible and clean. Perfect fit for our needs and Jessica made our move in a piece of cake.... she ensured our 10'x10' unit was cleaned (re-sweeping it herself!)... The available carts also made a big difference moving our stuff in🤙🏽

Oshalla D.

The representative for Slow Away or Pro Storage was pleasant on the phone and extremely helpful in navigating all that we needed during a stressful time. Thank you. I highly recommend this facility.

Ja D.

Terrible, continuously raising rental fee and blaming it on inflation, place is dirty, mouse problem realized after starting to move out because of continuous rate increases. The elevator lift is a joke as it doesnt go to floor and most of the dollies/carts were in terrible condition. For as much as they charge on an open air, non climate controlled old dirty facility they should consider tearing that place down and rebuilding with a flood resistant 5 story facility, keeping the entire first floor(ground level) for parking and have a REAL elevator that goes all the way to floor so you can actually roll your cart into elevator. I made it two stars only because it was convenient location, the stair slope was better than average and onsite representatives were nice.

0 ?. S. 0.

The five stars is only in memory of the previous manager Leslie. She is a fantastic human being and the only reason I stayed for the 7 years I did. After quite a nasty experience with an employee of the management company, I promised her I would leave when she did and I have. A little delayed, but without her this place cannot be the same. The new property management company kept bumping my rent up until it had gone up 100 percent. Now that they have lost Leslie's charm, I was only left with the sting of the price. Wherever she is, I wish her only pure joy and health in her life. Truly a genuine person with a heart of gold.

Sean B.

Eva was a pleasure to work with during the initial signup and the facility is clean and secure.

Deborah S.

The lift that is supposed to be able to get your items into the upstairs units doesn't come all the way down to the floor, so you have to pick up your items off your dolly to load them onto the lift which is about 16 inches off the ground. Then you have to put your things back on the dolly when you get to the top floor.

There are cobwebs all over by the lights leading up the stairs and I saw a black widow on the corner of the stairs leading upstairs. No elevator by the way. Once you load your things onto the lift, you have to walk up the stairs and push a button to get the lift to bring your items upstairs.

All of the carts are literally broken almost in half so you should bring a dolly with you if you want to bring your things down the hallway to your unit.

The assistant manager Jolie was very nice and helpful. Units were clean although I do wonder if I'm going to find a black widow in my stuff when I go to move out.

They do have a gate and overhead door that closes when the facility is closed for the evening.

Caleb E.

This place has everything I needed for storage. Clean, secure, well-lit and convenient access. Since it is entirely contained indoors it makes it easy to load and unload no matter what the weather. The manager there is super helpful and very friendly. Plus it has a really cool back area right on a waterway where you can hang out and enjoy the scenery in between trips. Pricing is average..reasonable for the amenities.