SpareBox Storage - Fayetteville, Arkansas

Waylen Bradley

Completely automated with no real life human to talk to and ask for help. Also, REQUIRES you purchase or bring your own insurance. Who does that? How about offer a waiver for those who choose to opt out of that ridiculous.

tyler hunter

I've had this unit since it was the old company that owned it. I'm now paying $180 a month for a 10'x15' that is $74 a month.
Why? Because they up your bill every 6 months. I asked why and they said "for property maintenance and upgrades"

I've ben here since before they bought it out and literally the only thing that changed is the price, and they don't have a dumpster anymore.

DO NOT SPEND YOUR MONEY HERE!

Brent George

Nas was amazing! I had a specific need to gain access to a new storage locker today. Everything was taken care of in a timely manner. Nas was a great help and very professional!

Tracie Hilburn

Migel was very helpful and took his time to make sure we were well taken care of. It was a pleasure dealing with him.

Athena Knight

Online process was quick and easy. I immediately got texted my unit number and gate code. I like that it's open 24/7 and It's easy to get to.

Mireille Sandjong

Sparebox Storage Fayetteville, AR is a big scan. I signed up for one 10 by 10 storage in November last year- This year in January ,I got a job in another state and needed to move out my two bedrooms house into a storage before settling down in another state. I then called the facility to have my initial 10 * 10 unit transferred to a 10*20 because I needed more space. After moving out all my things, I found out that I had a lot more things that I thought of so I decided to keep both units after the 72 hours window. The 2nd Unit was added to my account without insurance coverage without my knowledge. In late March, I got a call from a representative informing me that my uninsured unit was broken into and found wide open. I was out of town and I finally got back sometime around mid-April and what I found on site was alarming. My things were thrown on the floor, my boxes were torn and multiple luggages were stolen. Since there is no camera and security on site, I still don’t have any clue of what happened to my stuffs. I filed a claim to the police and the insurance to be reimbursed which was declined by the insurance company. Sparebox storage management never reached out to me for any explanation, they don’t care what happen to people personal belongings. I can’t wait to get some time off to go move my stuffs out of this terrible place. In my opinion, I believe this was an inside job that’s why they have been covered it up. I lost valuable things , not too sure what they were looking but I am grateful that my documents were untouched. I won’t recommend this company to anyone. Their management is a mess and the third party insurance is a joke, I had to call them every other week to follow up ( they never called back). Overall, they don’t treat people as human- Never wish this experience on anyone.

Sherry Johnson

My son received a late notice and notice to sell the items in his storage. My son passed away one month ago today. I called to try to retrieve his items. They were less than helpful! Hope they make use of the few items he would have had in there, as opposed to working things out where I could retrieve his few clothing items and pictures of his girls!

This franchise is the worst of the worst!

Arlaetthe Gonzalez

I had Chelsie help me and she did an amazing job with explaining everything.