Soldier Service Center - Fort Stewart, Georgia

Heather H.

Everyone was very helpful. The line moved fast, not much of a wait.

jose R.

I recently did a DD move to fort stewart and financially I was worried I wouldn’t be reimbursed but Mr. Parker and Ms. West made sure that I would get reimbursed in full. They answered all my questions and gave solutions to my financial problems. I recommend to always ask for them if you have any financial issues

Kiara S.

After waiting the 6 weeks I was told to in order to receive my passport, I still haven't received anything. The women who work in the passport office do not seem to care or be concerned in the slightest about me not being able to travel on time despite me explaining to them I will have NO WHERE to live in Georgia on May 20th because we must vacate our apartment on post.

There have been no efforts made to try and locate or check the status on my application. Now I have no where to go and still no news on my passport.

David H.

Very helpful, knowledgeable and willing to go the extra mile when needed.

Huy N.

I was still marked as Active duty months after I ETS. This lead to a whole host of issues with the VA disability compensation, GI Bill entitlements, and trying to receive Healthcare through tricare. Because of the transitions office incompetent handling of my ETS , making me inelegable for VA disability and educational programs, I had to empty out my savings just to keep a roof over my head. I have made multiple visits to the soldier service center to rectify these issues only to be told that they didn't serve retirees by apathetic staff. If given the option to give out negative stars I would give a rating of negative 5.

Eric M.

I went to re- assignment a few days ago because my unit s-1 slightly failed me by not turning in my levy packet on time to receive my pcs orders. When I got there the staff was super friendly despite all the rumors I had heard. She told me she would have my orders for me the next day and delivered on her promise. Sometimes as a Soldier, I think we feel a sense of entitlement on getting help from veterans and civilians at the Soldier support center. Be kind to them and they will be kind to you I always say

jayla J.

I came in with my marriage cert, social security card, Drivers license, birth cert, power of attorney and my DD214. I also brought my deers paper work that they did previously showing that they already had me in the system as his wife. I gave them my active duty ID and they kept it which i expected butttt guess what they cant give me a dependent ID because my maiden name was changed 🙃 and they need me to go get a new DL with my changed last name. Im 4 states away from my home town. This is my 3rd time coming up here tell people everything they need to know in one visit. At this point it feels like a personal agaenda.

Andrew G.

Trying to clear post while on holidays is extremely frustrating, with employees being unhelpful, vague, or even condescending, while offices have been on multiple occasions closed or unresponsive via phone, despite being contacted during December's adjusted operation hours.

On a positive note, however, the installation clearing instructions are concise and understandable after a careful read, and having some offices cleared digitally even before one receives one's forms saves valuable time.