Soar Transportation Group - Chattanooga, Tennessee

Address: 2034 Hamilton Pl Blvd Suite 210, Chattanooga, TN 37421.
Phone: 4238034730.
Website: soartransport.com
Specialties: Logistics service, Corporate office.
Other points of interest: Wheelchair accessible parking lot.
Opinions: This company has 34 reviews on Google My Business.
Average opinion: 3.1/5.

📌 Location of Soar Transportation Group

☎️4238034730

Soar Transportation Group

Soar Transportation Group is a leading logistics service provider based in Chattanooga, Tennessee. With a corporate office located at 2034 Hamilton Pl Blvd Suite 210, Chattanooga, TN 37421, the company has been serving clients in the region and beyond since its establishment. Their phone number is 4238034730 and their website can be found at soartransport.com.

The company specializes in logistics services, offering a range of solutions to meet the unique needs of each client. Their dedication to providing top-notch services is evident in their wheelchair accessible parking lot, ensuring that all clients can access their facilities with ease. Soar Transportation Group has received 34 reviews on Google My Business, with an average rating of 3.1/5 stars.

Customers who have worked with Soar Transportation Group have praised the company for its smooth processes and excellent communication. The team's commitment to providing a seamless experience is evident in their delivery orders, which include all necessary details and pre-pickup numbers. Additionally, the company's leadership, such as Michael Chaney, has been recognized for their professionalism and exceptional customer service.

One satisfied client, the R&M Trucking Team, shared their positive experience working with the Soar Transportation Group team. They expressed their appreciation for the smooth process and great communication, and looked forward to continuing their partnership with the company. This feedback, along with other reviews, highlights the company's dedication to customer satisfaction and its ability to deliver reliable logistics services.

In conclusion, Soar Transportation Group is a reputable logistics service provider that offers a range of solutions to meet the diverse needs of its clients. With a strong focus on customer service, efficient processes, and accessibility, the company has earned a solid reputation in the industry. For anyone seeking a reliable logistics partner, Soar Transportation Group is definitely worth considering.

👍 Reviews of Soar Transportation Group

Soar Transportation Group - Chattanooga, Tennessee

Steven D.

5/5

Working with Michael, Aaron and others from the Soartransport team has been great. I don't write many reviews as you can tell from my history. But their team deserves it.

It has been a smooth process. Delivery orders are simple, have all details needed, Pre pickup#s. Communication is great.

Looking forward to working on more lanes with them!

Thank you for the work and lanes!
From the R&M Trucking Team.

open D.

5/5

Michael Chaney is a professional! Working with him nothing but pleasure, the best!!

Express C. L. I.

1/5

I booked a load with Payton L, he said the shipper will be waiting for us and I should start heading my driver that way while we work on the packet and get setup. I told my driver to start driving and filled the paperwork, I sent it over but got no answer after which I emailed & I called him twice and no on picked up. I told my driver to stop driving. I finally got an email from him 30 minutes after sending the packet and he said he is working on paperwork, I emailed him asking if the shipper is still waiting for us because it was after hours, but I got no answer and then I called him a few times also with no answer. At this point it had been 1:30 hour after booked load with no confirmation and no answer to phone calls, so I made the decision to rebook my truck as I needed him loaded that night. This would have been a different situation had he kept in touch and communicated with us, there is no way a broker can expect us to have a driver drive for 2 hours with no confirmation or communication. 1 hour after last communication with him, he sent a confirmation but I was unaware as I had already left the office. He then proceeded to report us to carrier411 and blaming this on us and stating that we fell off the load. He spinned this situation and made it seem like it was our fault. Very very unprofessional!

In response: I did call in and try to speak to someone before posting online, but I got Payton on the phone and he said he is the account manager and there is no one else I can speak too. So who is upper managment, and how do I reach them? I also have screenshot and proof that I called in. I also have emails where you can see the confirmation was sent 2 hours after verbal agreement, and also me emailing him and no responses.

dldisptach 2.

1/5

Booked a load va to il when we arrived at the receiver it was a drop trailer load which the broker had not advised. Tried to get in contact with the broker and the team and they advise it wasnt their problem. After that I got ghosted for 2 days they disappeared. DOT will be notified they are not running a professional shop. They are refusing to pay detention and layover on this. This is not how you treat carriers stay away!

Benjamin P.

1/5

Booked a reefer load going to Washington, which had strict appointment times, (we were advised multiple times). Arrive at receiver 30 minutes before our scheduled appointment time. Driver checks in, receiver informs him that there was no appointment created for this load. Call Network, contact there is Melissia Jacobs. Nothing but rude, condescending. The kind of person that you can tell when they are lying because their lips are moving. Tells me to have my driver go back and tell the receiver the load is for someone that's not on the rate con or Bol. The receiver did not care, told my driver without an appointment, the truck would be the last one unloaded. Truck sat at the receiver for 11 hours all because she didn't do her job then lied about it. DO NOT HAUL FREIGHT FOR HER!!

Justin B.

1/5

Worst brokers ever.. I would give em zero stars if I could.. scam me out 200 for a load I did for them..now I have to get my lawyer involved

Kevin L.

5/5

Awesome job to Chris Bumpus! He was very helpful and pleasant to deal with! It is refreshing to have a great person to work with moving freight!
-Kevin Long, K and B Transportation

Joe L.

5/5

Network is an AMAZING company to move freight with. All the employees are very helpful and professional. Give them a call if you are looking for quality service.