Smitty's Towing - Goleta, California

Julia H.

The appointment was scheduled for 1 PM. No one showed. Had to call and after several minutes was told the driver would arrive within a half an hour. I do not know what the issue was.
I have to share that once the driver, Sergio, arrived things changed. He was knowledgeable, professional, and handled the situation perfectly. I highly recommend Sergio.

K

This towing company put us in debt. Period.

Because of how fast and heartlessly they towed my fiancé’s car, we are now unable to pay rent this month.
There’s no “maybe,” no “setback” — it happened. They drained us for everything they could and walked away like it was nothing.

No warning, no care, just pure greed. The car was there for a total of 1hr and the charged is for an entire day. 500 DALLORS BTW!!
I literally HEARD it happening and still couldn’t stop it — that’s how quick they move when money’s involved.
They don’t see humans, just dollar signs.

And let’s talk about Spot 19.
Whoever you are? Watch yourself. Seriously. You called this in like it was some civic duty, and now we can’t afford to eat.
I hope your conscience eats at you every time you pull into that spot. I will be watching you.

This company is predatory trash.
No soul, no compassion, just theft with paperwork.
May your tires stay flat and your karma come quick.

Lady D.

Yuck, who likes to get towed for anything... Well it happened, and I had the pleasure of getting greeted by Dave. Dave was professional and smiling, and put my anxiety aside.

I feel like he enjoyed the customers and improved my tow experience. Top Tier customer service and a delight... Smittys had a wonderful, clean flatbed come and was timely.

This is definitely when most customers would say is not out best moment... But thank you, Dave coming in happy and friendly to haul my EV baby away...

PS. I lucked up and got this company via AAA.

Chaise I.

Smitty's driver Josh really did me a solid handling the rental car that broke down on me just a couple miles from the airport! Thanks again for getting me to my flight just in time!!

Félix P.

My Ram promaster campervan had a breakdown on the highway at night, had a very professionnel and helpful lady on the phone that immediately sent a tower. Everything went perfectly and the price was more than fair given the task. Special thanks to Anthony that has been very nice and friendly on top of being super efficient !
Would recommend !

Rob S.

I have used Smitty's twice. Their front office is responsive (Andrea?) and the tow truck guys are always polite.

Fred R.

My driver 2 nights ago - outstanding gentleman- Volvo C70 transmission goes out - I was gonna have it towed to Los Olivos - he suggested Swede Automotive for the following morning- outstanding decision - he was completely professional - held the vehicle in town until I confirmed services could be performed by Swede- called the next morning to confirm- appt scheduled he towed and it was a great decision. Excellent recommendation and follow through - can't ask more than that - 👍

Anthony B.

Brian showed up quickly, and had a great attitude. He was very helpful & pl professional! He tried every way to help us to get the bike started I really appreciate the service he provided for us! If anybody needs to get there vehicle towed cost me Towing great service! Thank you ! sincerely Anthony