Sleep Outfitters of Birmingham - Birmingham, Alabama

Pam F.

Chris was so much help to me!! He showed me so many great mattresses but narrowed it down to 3 from what I was telling him I liked. Then it made sense and was easy to pick! I highly recommend going there and letting him help you! Thank you Chris!! Sleep Outfitters is the best!

Melinda T.

Mandy assisted us in the purchase of a mattress. My husband came to the store early afternoon and looked around. She asked about our needs….if it was for master bedroom or guest room, etc…He told her we would come back after I got off work. We arrived and she had the paper protector over the mattress in anticipation of our return. She was very personable and answered all of our questions. I appreciated that Mandy did not try to oversell us on something we did not meet our needs and budget. She thoroughly explained the warranty, delivery process, and other questions we had. She also showed us pillows, sheets, and mattress covers. We had an exceptional experience with Mandy!!

Russell H.

Had an outstanding experience working with Mandy (Amanda Lee) on a new bed purchase this weekend. She carefully listened to what I was looking for in a replacement guest bed, made several suggestions to try out and encouraged me to hang out on each bed as long as I wanted. Amazing. Never had that happen in a bedding/mattress store before. Possibly 10-15 minutes each on a couple beds making a decision. And not feeling rushed or hurried or pressed toward making a buying decision.
Easy and fun to talk with, Mandy also had additional insight on nuances of softness/firmness on each bed model and crossovers between the categories. This helped me tremendously and she was right. Casually came in on a Saturday morning and ended up walking out with a new bed and base purchase. Bravo. Well done!

Janica H.

Me and my husband came in to try out a few different mattresses, we originally had one we got from Amazon that was awful so we refused to get another one without trying them out first. Mandy helped us pick the perfect mattress! She was so patient with us especially when we kept swapping between two mattresses for a while. She told us to take our time and asked our pillow preference so we could truly get the whole experience! It was so calming inside the store as well and we never once felt rushed! Will be coming back for pillows and accessories!

T U.

I wanted to take a moment to recognize Chris for his outstanding service and exceptional attitude. From the moment I interacted with him, he went above and beyond to ensure that I had the best experience possible. His willingness to help was evident in every aspect of our interaction.

Chris is not only incredibly knowledgeable and informative but also kind and approachable. He explained everything with patience and clarity, making sure I fully understood my options and felt confident in my choices. He has a great sense of humor that made the experience enjoyable while maintaining professionalism.

Additionally, the cleanliness of the facility was remarkable, and it’s clear Chris takes pride in his work environment. Everything was spotless, organized, and inviting, which added to the positive experience.

Employees like Chris truly set the standard for excellent customer service. His enthusiasm and genuine care for helping others deserve recognition. He’s a valuable asset to your team and made a lasting impression. Thank you, Chris, for making my visit so exceptional!

Jo S.

Mandy is terrific. She followed up with me after my initial phone call, unlike anyone else. There was no sales pitch, then gave us the best pricing of any other mattress store.

Christina C.

Mandy was amazing! We came in there worried we wouldn’t be able to find another liked. She got us the perfect hybrid mattress at an amazing price in less than half an hour! The paperwork was easy, transaction was easy, she was organized and she was fun to talk too. I highly recommend sleep outfitters to anyone. Ask for Mandy.

Karen S.

Mandy was great and took great care to give me the best experience possible!! I will definitely be doing future business at Sleep Outfitters. The 120 day comfort guarantee is great and they honored it with no questions!