Sifax Shipping Company, LLC. - Houston, Texas

Sifax Shipping Company, LLC: A Comprehensive Overview

Sifax Shipping Company, LLC is a well-established shipping company based in Houston, Texas. Located at 11381 Meadowglen Ln Ste L, Houston, TX 77082, the company has been providing reliable shipping solutions to clients for many years. Their phone number is 63410400, and their website can be found at sifaxglobal.com. The company specializes in shipping and freight forwarding services.

One of the notable features of Sifax Shipping Company, LLC is their accessibility, as they offer a wheelchair-accessible entrance and a wheelchair-accessible parking lot for their clients. This demonstrates their commitment to providing a comfortable and inclusive experience for all customers.

The company has received 13 reviews on Google My Business, garnering an impressive average rating of 4.2/5. Clients appreciate the company's efficient services and the expertise of their staff. However, some customers have noted that the company could improve its communication and response times.

Services and Specialties

Sifax Shipping Company, LLC offers a range of shipping and freight forwarding services tailored to meet the diverse needs of their clients. Their specialties include:

• Shipping company
• Freight forwarding service

The company has established partnerships with reputable shipping lines such as MSC, CMA CGM, and Maersk, ensuring that clients receive the best possible service and support throughout their shipping journey.

Customer Experience

At Sifax Shipping Company, LLC, customer satisfaction is a top priority. The company's knowledgeable and experienced staff work closely with clients to understand their unique requirements and provide personalized solutions. This personalized approach sets the company apart from its competitors and has earned them a loyal customer base.

Despite the positive reviews, some clients have expressed concerns about the company's communication and response times. However, the company is actively working to address these issues and improve their customer service.

Conclusion

In conclusion, Sifax Shipping Company, LLC is a reputable shipping company that offers a wide range of services to meet the diverse needs of its clients. With their commitment to accessibility, personalized service, and partnerships with leading shipping lines, the company has earned a strong reputation in the industry. While there is room for improvement in terms of communication, the company is dedicated to providing excellent customer service and resolving any issues that may arise.

👍 Reviews of Sifax Shipping Company, LLC.

ibnomarbashir

3/5

They don’t reply. I filled a quote request form and after 2 days I sent an email asking for a price but received none. I tried to give them a phone call but I got a message that extension **** is not available though I didn’t enter any extension and I was able to find someone to answer me, that person (a lady) said she couldn’t hear me and from her answer, I beleive she doesn’t know what carries their company work with. The company shipment request form mentions three shipping companies msc, cma cgm and maersk and the lady definitely doesn’t know that.

Okezie O.

1/5

Worst service and customer relations I have had in a very long time. 1st, roro shipment was randomly picked by customs which is normal. What is not normal is that sifax didn't notify me till 4weeks later when I was calling to request for my release info as vessel was supposed to have reached lagos, Unfortunately I was met with rude reception over the phone, even when I went physically there was no tangible explanation... and no attempt to remedy the situation... car was delayed for another 6weeks b4 it eventually sailed... called several times and I promise u there is no phone etiquette with sifax... even requested a call back from a manager/supervisor and still nothing..when u call if they are not shouting in the background they are laughing and if u say something. The rude girls on the phone would say "they are customers like u".. and would always give u false/wrong info. I was given over 3 ship names that they claimed had my vehicle on...vehicle eventually arrived lagos 4months later... its a really sorry case for a company that has new management and shld be doing better than before but i guess i would take my business elsewhere in future where I would get service.

Shulammite W.

1/5

This is the worst shipping company ever, they steal car exhaust catalyst alot in this shipping company and they have a very bad customer service with a rude lady called TUTU that doesn't have respect for people she's so mannerless. Be careful when dealing with this shipping company.

viccole O.

5/5

Very nice and friendly service. My goods were shipped fast.

Cyadez C.

5/5

Had an amazing experience. Their services are fast and reliable.

Richard O.

5/5

You guys are the best if you continue with your good service

martins N.

5/5

E E.

5/5