Shark Ninja - Chino, California

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Overview of Shark Ninja

Location: Shark Ninja is situated at 16300 Fern Ave, Chino, CA 91708, United States. For inquiries or directions, the company provides a straightforward phone number and an accessible webpage.

Contact Information: To reach Shark Ninja, call their phone number or visit their website at sharkninja.com. The company prides itself on its warehouse operations, which are crucial for their business.

Specialties:

Shark Ninja specializes in warehouse management and distribution. Their expertise lies in efficiently handling inventory, logistics, and ensuring smooth operations within their warehouse facilities.

Facilities and Accessibility:

The company's facility is wheelchair-accessible, featuring a car park and an entrance that accommodates wheelchairs. This commitment to accessibility underscores their dedication to providing a welcoming environment for all customers and employees.

Customer Feedback:

Reviews: Shark Ninja boasts 102 reviews on Google My Business, reflecting a range of customer experiences. The average opinion is rated at 3.1/5, indicating room for improvement but also showing a base level of customer satisfaction.

Some feedback highlights the efficiency of their warehouse processes: "Allocate a dock at the entrance and park. After loading, go to the office and finish the paperwork. It's a bit complicated, but very fast." This suggests that while the initial setup might seem daunting, the workflow is designed to be efficient once familiar.

"summary": "Shark Ninja, located in Chino, CA, specializes in warehouse management and distribution, offering accessible facilities and a warehouse that, despite some complexities, operates efficiently.",
"keywords": ["warehouse management", "distribution", "Chino CA", "accessible facilities", "logistics"],
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Additional Details:

- Business Model: Shark Ninja's focus on warehouse operations suggests that they are likely a logistics or distribution company, serving businesses that require efficient handling of products. Their warehouse is not just a physical space but a hub for their operational efficiency, enabling them to manage inventory and fulfill orders swiftly.
- Customer Experience: While the average rating indicates some areas for improvement, the specific mention of the process being "a bit complicated but very fast" suggests that customers appreciate the speed and efficiency once they understand the workflow. This could be an area where the company is looking to enhance customer satisfaction.
- Accessibility Feature: The wheelchair-accessible parking and entrance are notable features that reflect Shark Ninja's commitment to inclusivity. This is an important aspect for businesses looking to be accessible to a broader audience, including those with mobility challenges.
- Information for Prospective Visitors: For individuals planning to visit Shark Ninja's facility, it's recommended to arrive early for parking, especially if using a wheelchair, due to the wheelchair-accessible car park. The office should also be approached after loading to complete any necessary paperwork, which, while it may seem complex, is designed to streamline the overall process.
- Contact and Online Presence: For those interested in contacting Shark Ninja or learning more about their operations, their website (sharkninja.com) is a valuable resource. Additionally, their phone number can be used for direct communication, ensuring potential clients or visitors can reach out easily.

This structured response provides a comprehensive overview of Shark Ninja, incorporating the requested elements while adhering to the specified format and content guidelines.

👍 Reviews of Shark Ninja

강정선

5/5

Allocate a dock at the entrance and park. After loading, go to the office and finish the paperwork. It's a bit complicated, but very fast.

wendy S.

5/5

I called SharkNinja because I had accidentally put my ninja foodie on the stove, must have bumped the nob and turned on the stove which burned the bottom of my ninja foodie. I called Shark Ninja to find out if it would be possible to order the bottom plate to my ninja since the outside plate had melted and no wires were visibly damaged. After speaking with the customer service agent, whose name I’m sorry, I can’t remember, was able to see the damage and what I was talking about. After a few questions, he said that he could not find that part but instead he would replace my Ninja Foodie with a brand new one. I have never had any company ever replace anything let alone something that was my fault completely. I can’t thank them enough for their kindness, and I am still pinching myself that I am getting a brand new one. This is absolutely the way to run a company and I wish all companies would repay their loyal customers with such kindness. By the way, this will be my fifth ninja foodie. It’s the best invention since sliced bread! I don’t even remember the last time I used my stove or oven for anything. Thank you Ninja!! I have posted a picture of my damaged ninja and will post another picture as soon as I receive the new one.

David C.

4/5

Drop and Hook customer in Chino for JB Hunt Intermodal. Very spacious location with lots of maneuver room for truck and trailer.

Ana V. L.

2/5

The delay in refund processing and customer service responsiveness is not the best. They initially stated that refunds would be processed within 5 to 10 business days, but it has been over 20 business days now. After reaching out 3 times, they responded, requesting an additional 5 to 10 business days.

A O.

2/5

First things first, the people who work here are very nice and did their best to keep me informed of my load's progress. One of the guards was also quick to get me in and out.

I had an appointment to pick up a preload at 1800 on a Tuesday. Arrived three hours early, they were in complete chaos. Lots of drivers waiting around, packed yard, no one seemed to know what was happening. Ended up running out of hours, had to pick up the next day.

Still complete chaos the next day, took over an hour to get my preloaded trailer. If you come here, expect to wait and come in with plenty of hours. Local guys must love this place, but it's not great for OTR.

Faye N.

1/5

Went for an offline event near Lazada One for 12.12. This plump lady was super rude, kept chasing me away even I am quite curious to find out more. She was super impatient and asked “what’s your issue ah?” Keen to buy but scared away by such rude staff. Please hire better staff please. Will not consider for now for such bad service.

Esteban C.

5/5

Fast loading. Check at the guard. Drop the trailer in the assign dock. Bobtail to shipping office. They will reach out when ready. In and out in 2hrs

невезучая ?. ?.

1/5

Not a good place to work at...if youre a unloader..its worse..the people who are hired expect you to know what they know and do without FULLY explaining the process to you 1st and get instantly frustrated with you when you dont pick what theyve known for months in a few minutes..they then get mad and talk bad about you to the supervisors/managers...its all downhill from there.they(managers of recieving) wont give you a chance at all to learn once this happens..but will tell you you may get hired at 16 hr which doesnt happen...typical bad warehouse job where if you arent kissing arse to one employee...they go around and put you down.go somewhere else and avoid this uneccessary b.s.youve been warned!