Rockvill RV & Self Storage - Santee, California

Casey W.

Fast and friendly service! Lobby is awesome, storage facilities and clean and easily accessible. Customer service was fast and friendly. Definitely recommend for your storage needs.

Kyle S.

I have been a customer at Rockvill RV & Self Storage in Santee since they opened, utilizing a storage unit for the past five years. As an active duty military member, I recently had to close out my unit due to a transfer. After paying for the unit for five years, I requested a prorated refund for the last month, as I had already paid. Unfortunately, the manager refused to accommodate this request.

To make matters worse, the manager was callous and rude when I asked to speak with him about it. Such behavior is completely out of character for someone in a customer service role. It's disappointing to experience such a lack of flexibility and loyalty after being a long-term customer. I believe Rockvill RV & Self Storage needs to revisit and update their policies to better support their customers, especially those in the military.

Natalie R.

Worked with Jesus and he was very helpful. I like how this location does the first 3 months half off and then if you’re military after that they give you a military discount. Easy to work with and they are available from 0800-1700 but the gate is open 0500-2100.

Drina C.

I went here to pick up a Uhal trailer I rented. The trailer was The same size as the truck 12x6 and had no gas or mileage to worry about just towing. The staff was friendly and professional. Quickly checked me in and hooked up my trailer to my truck and off we went. We kept the trailer an extra day, with no problems. They charged my card the correct amount and emailed my receipt. I will definitely use them again if I need a Uhal.

dahyana P.

I had a great inital experience when renting my storage unit at the Santee location. Raymond was more then accommodating to my needs, took me on a tour to view the different units and signed me up providing one of the best customer services I have received. So far I am very please and highly recommend this place when storing. Oh FYI they have RV parking and also offer self car wash service which is a bonus.

Ric B.

Top-Notch Storage Facility with Exceptional Service!

I recently secured a new storage unit at Rockvill Storage, and I must say the experience exceeded my expectations. From the moment I stumbled upon this gem in Santee, I knew I was in for a treat. The premises resemble more of a park than a typical storage facility, with impeccably manicured grounds setting the stage for a pleasant experience.
One aspect that truly sets Rockvill Storage apart is the exceptional cleanliness and the warm professionalism of the staff. From the initial inquiry to finally stepping foot into my new unit, the entire process was incredibly smooth and hassle-free. The staff members were not only friendly but also went above and beyond to assist me in securing a space in their upcoming new building.
I was fortunate to be one of the first renters in their new building, a spacious and climate-controlled unit that perfectly met my needs. The staff kept me informed every step of the way and ensured that I was promptly notified when the unit became available. The efficiency and dedication of the team made the entire rental process seamless and enjoyable.
I cannot recommend Rockvill Storage enough - their location, staff, and facilities are truly impeccable. If you are in search of a storage solution that offers not only top-notch amenities but also exceptional customer service, look no further than Rockvill Storage. My experience with them has been nothing short of outstanding, and I am confident that they will continue to uphold their stellar reputation in the industry.

Teodoro P.

The place is well kept and maintained,inside temperature is very pleasant and the most important part is the staff are great and very helpful and flexible.caters the real need of the renter I would recommend it to my friends and family,I will rate it 10 stars if Google has it

Ashley S.

New facility, very clean and secure. It was easy to reserve a unit online and check in was great customer service, I would definitely recommend.