RC Willey Roseville Distribution Center - Roseville, California

Okay, here’s a comprehensive overview of the RC Willey Roseville Distribution Center, presented in a formal and helpful manner:

Introduction to the RC Willey Roseville Distribution Center

For individuals seeking reliable appliance solutions and efficient service in the Sacramento area, the RC Willey Roseville Distribution Center stands as a valuable resource. This facility, strategically located in Roseville, California, plays a crucial role in the company’s broader distribution network. It’s designed to provide a streamlined experience for customers needing warehouse services and support related to RC Willey’s extensive appliance range. Let’s delve into the details of this important location.

Location and Contact Information

The RC Willey Roseville Distribution Center is situated at Address: 10000 Alantown Dr STE 110, Roseville, CA 95678, United States. Reaching them is simple; their Phone: 9167702700 is readily available for inquiries. You can also access further information and explore their offerings through their official Website: rcwilley.com.

Specialties and Key Features

The core function of this distribution center is focused on Warehouse operations. This signifies that it’s a central hub for storing and managing a significant portion of RC Willey’s appliance inventory. Beyond simply storage, the center is likely involved in order fulfillment, ensuring prompt delivery to customers throughout California.

The center boasts several amenities designed to enhance customer convenience:

Wheelchair-accessible car park: Providing ease of access for all visitors.
Wheelchair-accessible entrance: Ensuring inclusivity and accessibility for individuals with mobility challenges.
* On-site parking: Offering ample parking facilities for customers and staff.

Customer Feedback and Reputation

The RC Willey Roseville Distribution Center has garnered a positive reputation based on customer reviews. Currently, the center boasts approximately 270 reviews on Google My Business, reflecting a substantial level of engagement within the local community. The Average opinion is 4.2/5, indicating a generally satisfied customer base. It appears that customers appreciate the efficient service offered – specifically, the quick turnaround times for appliance adjustments, such as leveling refrigerator doors, which are often cited as a key benefit. The proactive communication regarding delivery windows, including text notifications, is also highlighted as a positive element of the customer experience.

Recommended Information for Prospective Customers

When considering RC Willey’s services, visitors to the Roseville Distribution Center can expect a focus on logistical efficiency and a commitment to customer satisfaction. The center’s operations suggest a dedication to fast service and streamlined processes. It’s worth noting the emphasis on accessibility features, highlighting a commitment to inclusivity.

Final Recommendation

For anyone in the Roseville area seeking reliable appliance solutions or requiring warehouse-related services, the RC Willey Roseville Distribution Center represents a solid choice. We strongly recommend visiting the company’s website – [rcwilley.com](https://www.rcwilley.com/location/California/Sacramento-California-Warehouseutm_medium=organic&utm_) – to explore their complete appliance selection, schedule service appointments, and learn more about their commitment to customer satisfaction. Contacting them directly through their website or phone number will undoubtedly provide you with the information you need to make an informed decision.

👍 Reviews of RC Willey Roseville Distribution Center

liz S.

5/5

Adjusting misaligned frige doors…
ETA was as promised by 5 minutes.
They leveled the frige door in 10 & out the door in 15.
Loved the text the day before giving the 2 hr window of arrival!

Rich T.

1/5

RC Willey furniture is generally ok for what it is and what you pay (a little high but not terribly) but don’t count on prompt or successful warranty service. Over a year ago I had a chair problem. They finally picked it up in Oct 2023. We didn’t get it back until May 2, 2024. It had a new problem and I called customer service immediately that day. An RC Willey customer service rep promised a new chair but I guess he was over ruled. Someone finally came out in late June to inspect the chair (again) and said, yep, it’s got a new problem, it’s probably not even the same chair! Numerous calls later, still no resolution of any kind. A full week ago I called, gave my case # and she immediately said “opps computer just went down - I’ll call you as soon as it’s up again”. No calls since - no surprise there. Think their “computers are down” still? I don’t! So while their products are ok for what they are (low end furniture cheaply made) and they talk a good story, their after the sale service is horrible. I called again today and now they blame their own third party vendor and “over seas containerized parts shipping” for a chair made in Utah! What a sad and poor excuse for dismal service! I was then politely put back in to “the Q” for another phone call I’ll probably never get. “Avoid responsibility and don’t meet obligations” should be their new Customer Service motto! If I ever get an acceptable response on this I’ll update this review. I’m beginning to think that small claims court is my only hope of resolution here.

FaWaD's T.

1/5

The lady at the receiving is horrible. VERY BAD ATTITUDE NEVER EVERR COME BACK HERE AGAIN

Cathy N.

4/5

When somebody's order comes in they should call them and let them know

Connie

5/5

Excellent customer service! The young man who helped me at the furniture pick up warehouse was very polite and professional. I’ve bought most of my furniture from RC Willey and will continue to make future furniture and appliance purchases too.

rajpal G.

1/5

Ordered a loveseat and chaise
Waited over a month
Delivery drivers brought 2 loveseats
Instead.
And asked me if that is ok.
I said no and so disappointed with
Poor customer service.
Bought several items from this store in the past.
NOT ANYMORE.

Kimberly M.

1/5

When my refrigerator was delivered, they hooked up the hose for an ice maker…..my fridge does not have an ice maker or water system. The hose leaked water everywhere and now my kitchen floor needs to be replaced. I would give 0 stars but in order to post this, I must give a star.

P D.

5/5

Sales personnel are more knowledgeable and respectful than those at Delta Shores. I drove all the way to Roseville from Elk Grove after my last 2 experiences at Delta Shores. I felt like I was being accosted by a desperate used car salesman.