QEP - Shipping - Dalton, Georgia

Introduction to QEP - Shipping

QEP - Shipping, located at 300 Cross Plains Blvd, Dalton, GA 30721, is a well-established company offering top-notch distribution services. With a phone number of 062775294 and a user-friendly website at qep.com, they have made it easy for clients to reach out and learn more about their services. Their specialties lie in providing efficient and reliable distribution solutions to meet the diverse needs of their clientele.

Facilities and Location

The company's location in Dalton, GA offers convenient access to major transportation routes, ensuring timely deliveries and pickups. However, some clients have pointed out that the receiving entrance can be a bit challenging to locate, as it is not well-lit or clearly marked. Additionally, the docks are poorly lit, which can be a concern for those making deliveries in the dark. Despite these minor issues, the company strives to provide excellent service, with quick loading and unloading processes.

Customer Service

When it comes to customer interactions, QEP - Shipping has received mixed reviews. Some clients have reported that the receptionist can be sharp and rude, especially when dealing with inquiries or providing directions. On the other hand, others have found the staff to be helpful and accommodating. It is essential to note that the overall experience at QEP - Shipping can be greatly influenced by the individual employee handling the interaction.

Online Presence and Reviews

With an average rating of 3.7/5 based on 44 reviews on Google My Business, QEP - Shipping maintains a moderate level of client satisfaction. While some clients have expressed dissatisfaction with the facility's lighting and the receptionist's attitude, others have praised the company's efficiency and ability to balance out the negative aspects with prompt service. This demonstrates that QEP - Shipping is committed to providing the best possible service despite the challenges they may face.

Final Recommendation

👍 Reviews of QEP - Shipping

Jeffrey B.

3/5

The receiving entrance is the very first driveway it's not lit and very poorly marked the docks are very poorly lighted and the driveway looks like bomb craters the receptionist was very sharp and rude however all this negative stuff was balanced out by a quick unload try to avoid this place in the dark and by all means avoid the lady at the front desk god forbid she answers a few questions without an attitude or smile

Jake A. J. T.

4/5

Delivery app at 8:00. Pulled into receiving entrance to a closed gate. Walked to check in door and sign said all drivers must check in on shipping side. Had to walk over to shipping side but lady in the office was really nice. I was at the customer about an hour and a half.

TK10K

5/5

Easy backing, quick loading, and staff was very friendly.

Gamer T.

5/5

Really good place to work with a family feel to the location. Yes it's a bit hot, but what factory isn't. Everyone here has a good attitude towards their workers and I really couldn't ask for a better group of people to work with. As for the shipping docks, I don't drive a 🚛 so I am just speaking on the job aspect of the company

Allen D.

4/5

Make sure to scale light and heavy, and QEP only accept cat scale tickets. There's a Pilot 3 minutes away.

Shawn P.

1/5

Very rude lady in receiving. Broker told them the driver would be a day early and they told the broker that’s fine we will unload him when he gets here. Showed up and was told to leave you have to come back tomorrow and this was at 12:00 pm. Parking lot looks like a battle field won’t haul any more loads to this place.

Karen D.

4/5

Had a 1300 appt arrived @ 1136 in door @ 1145 out by 1245. Room to maneuver easy to back in. Friendly and funny staff 😄

Heavenly M.

4/5

I haven't bought anything from here personally however work here they all do exactly what is expected and thats great considering the place gets pretty hot in summer,everyone seems very nice,& hard working the pays not half bad for Georgia and they always seek out improving in the work place as well