Postal Experts - Katy, Texas

Introduction to Postal Experts

Postal Experts is a distinguished service provider located in Katy, Texas, dedicated to offering streamlined and efficient postal solutions. Situated at 1251 Pin Oak Rd STE 131, Katy, TX 77494, and easily reachable at Phone: 8325472380, Postal Experts has established itself as a trusted resource for individuals and businesses requiring comprehensive postal services. The company prides itself on its commitment to customer service, speed, and accuracy, ensuring that every mailing is handled with the utmost care and attention to detail.

Specialties and Services

While specific details regarding their complete service offerings are not explicitly listed on their website, Postal Experts appears to specialize in a range of postal-related tasks. Based on customer feedback and operational observations, the company likely provides services such as:

• Address Changes: Assisting clients with updating their mailing addresses with the postal service.
• Mailing Preparation: Preparing outgoing mail, including addressing, sorting, and packaging.
• Postage Meter Services: Offering postage meter rentals and maintenance.
• Certified Mail Services: Providing certified mail services for important documents.
• Return Receipt Services: Providing return receipt services for tracking and proof of delivery.
• Bulk Mail Services: Handling larger mailing campaigns with efficiency and precision.

It’s evident from client experiences that Postal Experts excels at providing rapid and effective solutions, often completing tasks in remarkably short timeframes – as highlighted by a review mentioning a fingerprinting process completed in under eight minutes. This suggests a highly organized and efficient operation.

Location and Accessibility

Postal Experts’ location in Katy, Texas, offers convenient access to a wide range of clients. The address, 1251 Pin Oak Rd STE 131, Katy, TX 77494, is situated within a business-friendly area, facilitating easy transportation and client visits. Notably, the facility is designed with accessibility in mind, boasting a wheelchair accessible entrance and a wheelchair accessible parking lot, demonstrating a commitment to inclusivity and serving a diverse clientele. Furthermore, the company offers onsite services, streamlining the process for clients who prefer to handle their postal needs within the facility’s premises.

Online Presence and Appointments

Currently, Postal Experts does not maintain an official website. However, they actively engage with customers through online channels, offering online appointments for scheduling services. This digital accessibility reflects a modern approach to customer service and convenience. The company’s strong presence on Google My Business, with 199 reviews, underscores their dedication to engaging with their community and responding to customer feedback.

Customer Feedback and Reputation

The overwhelmingly positive feedback on Google My Business (Average opinion: 4.1/5) speaks volumes about the quality of service provided by Postal Experts. Recurring themes within the reviews emphasize superb customer service, consistently noting the company’s helpfulness and willingness to assist clients, even without prior appointments. Many clients commend the speed and efficiency of the services, with several specifically highlighting remarkably quick turnaround times. The reviews consistently portray a professional and accommodating environment, where clients feel valued and supported. The experience of a first-time visitor, who was assisted without issue despite the busy environment, exemplifies this dedication.

Additional Points of Interest

Postal Experts identifies as a women-owned business, contributing to a diverse and empowering business environment. This fact, combined with their accessible facilities and responsive service, positions them as a valuable partner for individuals and businesses seeking reliable postal solutions. The company’s commitment to accessibility, coupled with its efficient operations and positive customer feedback, makes it a noteworthy contributor to the Katy, Texas, business community. Their focus on streamlining postal tasks and providing personalized support has clearly resonated with their clientele.

👍 Reviews of Postal Experts

Zeba B.

5/5

Superb customer service, fast and efficient. Happened to go there without appointment ( my fault since it was my first time) but they helped me without any problem despite being busy. The whole process of fingerprinting took les than 8 min. I give their service a 5 stars.

Miguel C.

1/5

$4.99 + tax one-time fee for printing a document using a usb drive. No thanks

Zhuping L.

1/5

Please NEVER EVER go to this store!!! This is the worst store that I had ever run into. The store owners are unprofessional and dishonest. They doubled charged me! They do not have a price list anywhere in the store. The male owner told me it costs $125 for FBI background check. But he then charged me again for each step during the process and added a $5.99 service fee at every step. I ended up paying more than double (I noticed this only after I got home). When I called the owner, he simply lied and denied everything. I then looked at online reviews, and it turned out that the store owners cheated on and ripped off customers whenever they could.

I have kept my receipt and reported this store to the Attorney General of Texas and BBB. Please do the same if you have been ripped off by this store.

Taylor C.

1/5

I don’t know how they have more than 1 review. The lady tried to rip me off but I called her out on it . Heed to the other reviews on Yelp. They over charge and are extremely dishonest!

Black O. M. B.

5/5

I came in to do fingerprints and was lucky enough to meet the nice ladies working here. ELHAM was the sweetest and most helpful person ever! I absolutely recommend this place for all your postal and fingerprinting needs!

Ronald O.

5/5

Great customer service they ver friendly, no waste time

Angel D.

1/5

Worst customer service ever. First time I went asking for the fingerprints a guy told me the price was almost $300, couple of days later, my wife went and they charged her less than $60 for the same service. She went again to see the reason why the results were so delayed and without further effort to check her case, they just handled a phone number to call to, when she called, the automated system said the fingerprints had just been received. They sent her fingerprints for verification 3 days after she was in their store and they took her fingerprints. Do yourself a favor and go somewhere else for that.

Alan G. (.

5/5

Great quality, excellent service and really quick at a good price!