Post & Parcel - Covington, Georgia

Angie C.

Stopped in for the first time on Saturday at this place so didn’t realize they closed at 1:00. The guy that is running the place is very rude and unprofessional. He made comments like “we close in 7 minutes” to me and my elderly mother in law because she wasn’t moving fast enough for him! He also got irritated because he had to make a few copies of things for her and then fax a large packet. He then far went on to say under his breath, but I could hear, when she commented about the price he said “ well you are faxing a book”” he is so rude and not a good customer service person! No coming back to this place!

Wendy T.

Misleading and Racist! I went in today because I simply needed to drop off a prepaid return using the USPS. There's a window sign which states they ship USPS. After entering the establishment and standing for 3 minutes (he was finishing taping and smoothing a box he was taping), he did not greet me. He knew I was there, though. However, when an Asian woman walked in, he became jovial and immediately greeted her. Then, he looked at me sternly and said, "What do you want?" Once again, no warmth. When I showed him my package, he immediately said I don't do it. You have to go the post office. He dismissed me, then started addressing the other woman warmly again. I did state to him that I wished he would have been considerate enough to give me the same kind of greeting. I will NEVER return to this establishment. I believe in supporting small businesses, but I will not patronize an establishment that doesn't value me or my money.

Anger C.

This place is great! Constant professionalism from the young man behind the counter. Every time I'm in, they are always very nice! 10/10, would return!

Christopher B.

Went in to print something from my Google account because the library was closed. I was the only customer in the entire stores
and I forgot my Google password. I stood at the terminal for maybe 5 mins then walked out because I felt silly standing there, the owner followed me out and demanded I pay 3 dollars for the computer use even if all I did was type my password in wrong a few times. Dude was generally rude and now that I finally remember my password I'll just drive to the library a city over just because I'm not going to spend 6 dollars plus print for 2 documents. The computer did have a sign above it yet it seems Abit ridiculous the cost for simply forgetting a password at this shop.

Covington C. P. R.

Have used this shop many times. We like to support local businesses. Very friendly folks here.

Rachel S.

I went in to Post & Parcel to send some documents via FedEx. Jay was the person working the day I came in. After entering the shipping address into the computer he told me the shipping address wasn't in the system. I reiterated that it was a business address and he said "well I don't know what to tell you, if it's not in the system we can't ship it." I again told him it has to be there as it was a county jail that I'm sending them to. He just stood there shaking his head. I told him never mind and went to give him the FedEx envelope back and he waved his hand away at me and rudely told me "just take it." I then had to drive to FedEx in Conyers. I gave them the same paper that the address was written on. They pulled the address up and had it entered, packed, and ready to send in less than 5 minutes!

Jay at Post & Parcel needs to get out of the customer service industry. To the owner of Post & Parcel, you should better train your employees and maybe read some of these negative reviews about your business and who you have representing it. I will never attempt to do business with Post & Parcel in Covington, Ga. again.

Kellie F.

I experienced terrible customer service here, the man who runs the counter is rude and only speaks to “certain” people if you know what I mean I will never go back to this place again only went because I couldn’t make it to postnet! And their so expensive! I don’t recommend this place at all.

Nikki J.

Very friendly and helpful people. I never have an issue with getting things done here.