Placerville Hardware - Placerville, California

Michael N.

Narrow Isles, cramped quarters, eclectic displays... what is not to love about this place? Great for when you are working on a project or just looking for something fun. Also very helpful staff. This is one of those places that makes sure Placerville feels like Placerville.

Gary A.

Love this historical hardware store. Owned for generations by same family. Ask Albert to show you the pet raccoons. Great people and amazing service. Fix the kitchen sink or pan for gold! Get down to the brass tacs here!

Julz P.

I have never been so disgusted, disappointed, and infuriated, I’ve come to this shop every time since I was a lil girl and now I was trying to get away from my stressful life with my boyfriend and to be treated the way we were was is to say so incredibly ill-mannered.

And after what happened I would give this a ZERO STAR if google would allow it!

What happened:
Walked into this shop because I know this shop has excellent knives to sell as well as cast iron skillets. Next thing a woman screams for someone to make a key for a customer loud I might add. Ignored it because it’s none of my business what so ever and I was busy admiring the knives behind the casing. Walking around and browsing since it has been some time since I’ve been in this shop. See some interesting items and grab them, I was grabbing quite a few trinkets I haven’t seen where I live and I wanted to get stuff for my sick mother and a surprise gift for my boyfriend while he was looking at something else, so I put them in the reusable bag I had so then I could pay for them after. Kept browsing and looking and saw that they had candles and obviously wanted to smell them, so I go to do that once done as I was stepping down from the step when this older lady (who was screaming for another worker to make a key) approached me, thinking she might want to look I said excuse me and moved to the side. That’s when she started yelling at me
Older Woman: “I saw you put that in your bag!” (Woah ok back track)
me: “yes I did I have a couple thing and I can’t hold them”
Older woman: “I have you on camera putting it in your bag so you can give them to me and leave” me: “but I want to purchase these items and something behind the case”
Older woman: “I don’t care you need to give them to me now or else”
At this point I’m not looking to fight and I shouldn’t have been put in this situation when I was only browsing. (I’m a retail worker myself and I know the struggle of thieves and criminals coming and going practically deal with them everyday.)

I handed the items to her and walked out waited for my boyfriend to have his time to look at stuff in there since it was his first time at this historical town.

That’s when I found out that she had approached him as well and started yelling:

Older woman: “Aren’t you with her!?”
BF: “huh”
Older woman: “ya’ll are together I saw you!”
BF: “hmm” (while he is trying to make a purchase)
Older woman: stood and stared very judging

I have never been so displeased with my visit to this family establishment not to mention how my boyfriend was treated when he did nothing let alone knew what had happened with me:

The screaming from the woman as a worker is so unsettling, unethical, and bitter. Someone with authority in that shop needs to speak with her about how she approaches her customers let alone be in a business where it will lose its name, business and piece of a historical landmark. Attitude like that is not appropriate not the way she did at least. Disgusting and definitely disappointing that my favorite shop in placerville has shit on me like this.

Jeff S.

I recently brought in a watch in search of a battery. In the process of replacing the battery, the watch was broken. The store owner Albert, called me a week later and said he would be out of town, but had replaced my watch with a new one, and that I could pick up the watches at the front desk. I want to applaud and thank Albert and his team of employee's for such a strong commitment to making this right. This is a local store that has been in Placerville for a very long time. I hope our community continues to support The Palcerville Hardware store, I know I will. In my world we call this "Omotenashi" and in today's business environment it is almost impossible to find. Thank you again!

Bill

A very nice True Value associated hardware store with a very nice mountain/gold rush kind of feel to it. Lots of things for a cabin, camping, or working the claim.

C C. B.

Great spot to pick up everything you need right away.

Some items priced great. Others priced for convenience rather than standard msrp.

Extremely. I've staff. The place is huge and packed with anything you would need.

Peter S.

We love going in this place because they have so much stuff. You can browse for hours. Being a full on hardware store, it has items in electronics you can't find easily. Then there's the unique items.

Christopher B.

Best hardware store around! If you can't find it here you prob don't need it 😎