Pep Boys - Lawndale, California

sean M.

Stopped in last night in evening thinking they were closed, but luckily, someone was still working. She was extremely helpful in confirming my appointment for the next day and even showed me how to use the app. She also looked up tires and gave me quotes on the spot.

The next day, I arrived early and met with Raymond, who was polite and efficient. He quickly checked my car, handled the paperwork, and assured me it wouldn’t take long. In less than 30 minutes or quicker, my car was ready, and while I waited, he sent me tire quotes and a detailed report on my current tires, fluids, and more.

Great service, friendly staff, and a smooth experience overall. Highly recommend!

Kimberly H.

Excellent customer service !i had bought my tires at Pepboys a couple years ago …I had a nail in one of my tires …..so I had a guarantee warranty type deal .they tried to fix it but since it was too close to rim I had to buy new tire .they gave me a discount on new tire .the young girl working at desk is very helpful
And friendly !

Andre R.

The service at Pep Boys in Lawndale was amazing! They really helped me out by servicing my brakes, and the staff was incredible. I truly appreciate their excellent service.

erikacobb

Today I went to get my tires. I had a great experience. Service was fast and the customer exceeded my expectations
! I will definitely go back again to this location and highly recommend to others.

Ning L.

My car had some issues with the headlight that were more complicated than replacing the light bulb. Raymond and Mauricio were more helpful. I'd say they are among the most professional and honest people in the industry. Will definitely be a loyal customer!

Amy S.

Really grateful to Raymond and Alfredo for taking time to find and fix the issue with my Mini Cooper. Cost effective, fast and friendly service. Would definitely recommend.

H P. J.

First time using the service. Had to replace a dead battery. I had an appointment first thing in the morning, and it didn’t take a whole lot for them to get the work done. They offered 2 different batteries - one AGM and the other standard. The first was slightly more expensive but had an additional year of warranty (4 years, rather than 3 years). And I was told that the AGM battery gets charged faster than the other, which meant that it would last longer. It is their words, not mine.

In the end though I’d rather have a battery that lasts for 4 years in case it dies on me and I have to replace it with a new, which is free with the warranty. I had once a Costco battery which had 3-year warranty died on me and had it replaced with a new for free then, so it’s good to know that there’s an extra year to fall back on.

Oh, and I was told that it’d cost $80 there to install a battery purchased elsewhere. With the batteries they sell, you pay only for the battery that you’d purchase (although who knows if they have already factored that in when pricing their batteries). At any rate, I decided to go with a professional service this time because it appeared to be more complicated to remove the old battery and install a new in a ¾ ton truck (unlike with an SUV that I installed the battery purchased from Costco myself).

I don’t know if the batteries Costco sells are AGM but it (only one type) was similar to the price of the standard battery at Pep Boys. The thing is that Costco doesn’t install batteries for you.

When I saw the signs saying free tire pressure check and free brake inspection while waiting, I didn’t think of them much. But I saw a vehicle pull in, a customer got out and went into the shop and then next minute she was getting tire pressure check. I didn’t ask about it but it appeared that that was what happened.

Nicholas A.

Brought mine and my wife’s car here multiple times for servicing. Always a great experience with these fellas. 10/10 would recommend!