Pac-It-Away Storage - San Diego, California

Pac-It-Away Storage: A Comprehensive Overview

For individuals and families in San Diego seeking reliable and secure storage solutions, Pac-It-Away Storage presents a compelling option. Located at 9800 Camino Ruiz, San Diego, CA 92126, United States, this facility has steadily gained a reputation for its commitment to customer service and operational efficiency. The company’s phone number is 8588004020, and their website, pacitawaystorage.com, offers detailed information and online access to unit availability.

Specialties and Services

Pac-It-Away Storage specializes in providing a comprehensive range of self-storage units to cater to diverse needs. They primarily focus on establishing and maintaining a secure and convenient environment for customers’ belongings. The facility boasts a variety of unit sizes, from small personal storage to larger spaces suitable for moving or business inventory. Beyond simply offering space, Pac-It-Away emphasizes a meticulously maintained and clean facility, reflecting a dedication to presenting a positive experience for its patrons.

Location and Accessibility

The strategic location at 9800 Camino Ruiz in San Diego places Pac-It-Away within relatively easy reach for residents throughout the area. The facility is designed with accessibility in mind, featuring an on-site services team readily available to assist customers. Notably, they offer a wheelchair-accessible car park and wheelchair-accessible entrance, demonstrating a commitment to inclusivity and ensuring ease of access for all visitors. This thoughtful design element contributes to the overall positive perception of the storage facility.

Customer Feedback and Reputation

Pac-It-Away Storage currently holds 54 reviews on Google My Business, with an average rating of 3.9 out of 5. These reviews consistently highlight several key aspects of the customer experience. A recurring theme is the friendliness and helpfulness of the staff, with many customers emphasizing the staff's willingness to assist with questions and provide guidance. Several reviewers specifically mention the staff’s ability to remember customer names, suggesting a personalized and attentive approach to service.

Key Strengths – Based on Reviews

Based on customer feedback, several strengths emerge:

• Friendly and Helpful Staff: A pervasive sentiment across reviews describes the staff as approachable, knowledgeable, and genuinely dedicated to assisting customers.
• Clean and Secure Facility: Maintaining a clean and secure environment is consistently praised, fostering a sense of peace of mind for renters.
• Convenient Accessibility: The wheelchair-accessible features are particularly appreciated, ensuring that the facility is welcoming to a wider range of individuals.
• Reliable Service: The consistent praise suggests a dependable and trustworthy operation.

Additional Points of Interest

Beyond the core services, Pac-It-Away Storage provides a comfortable and secure environment. The facility is designed with the safety and security of stored items as a top priority. The dedicated on-site services team is available during office hours to address any customer needs or concerns. The commitment to cleanliness and security contributes to a positive overall impression and reinforces the value proposition for potential renters. The dedication to providing a welcoming and accessible environment further elevates the facility’s appeal.

Contact Information and Website

To learn more about Pac-It-Away Storage and its offerings, prospective customers are encouraged to visit the website at pacitawaystorage.com. Alternatively, they can contact the facility directly at 8588004020. The address is 9800 Camino Ruiz, San Diego, CA 92126.

👍 Reviews of Pac-It-Away Storage

Jeff A.

5/5

The staff is friendly and takes time to help whenever you have a question. I only visit my space once every few months don’t know how they remember my name every time I go. Clean space, safe environment, been renting here for a year, so far it’s been great.

Owen S.

5/5

I am very happy with my units at Pak It Away! Its clean,safe lots of security and has a wonderful staff who is there to help during office hours. I would recommend it to anyone!
Jamie

Melissa F.

1/5

terrible. Do not rent here. They up there prices EVERY couple months and fail to notify. Send letters in the mail that I never received but can’t do anything because they have a copy on file , but won’t keep copies of my renters insurance that I’ve given to them MULTIPLE times to charge me more. Do not recommend

Torie J.

1/5

This place is the absolute worst they are severely infested with rats when I complained about finding droppings in my storage instead of them having professionals come in to handle the rodent infestation the manager came and put bait in the storage then today when I went to check I saw one huge rat in my unit and another running across the pipes over my head. I most definitely will be reporting them to the Better Business Bureau because it’s absolutely Ridiculous!!!

Genea C.

1/5

In the almost 2 years that I've been a customer here, they have changed the terms of service for my account 3 times without notice! It seems intentional / scam-y at this point, because how can the same mismanagement and incompetence happen so many times?

Shaun K.

1/5

Terrible customer service. I'm a few days late to get my stuff out but had to drive cross country to arrive. Lost my job, messed up my back, and I have to sell all my stuff to survive right now and they can't even prorate just a few days and want to change me an entire month.

Plenty of spots that have better customer service. I'm beyond struggling and now this.

Lowell A.

1/5

Major Mice infestation, which damaged most of my belongings. They made ME move out without any compensation for the damage. Do NOT rent here!!

Constance C.

1/5

I'm not sure how they stay in business. I'm pretty neutral about the facility, but the management is terrible