One Stop Moving & Storage - San Diego, California

Marita

I hired One Stop Moving & Storage last year after seeing a post by the owner, Elad Bukovza, on Nextdoor, offering free moving boxes. Hiring this company was a serious mistake that resulted in property damage, theft, emotional distress, and financial loss.

The problems began right away. I was quoted $587 but was charged $925 without any explanation or authorization. My bed was assembled incorrectly, two baseboards in my newly renovated apartment were damaged, and most disturbingly — all of my prescription medications, including two controlled substances, were stolen during the move. The theft of these essential medications forced me to miss work, pay for urgent care visits, and scramble to get temporary prescriptions filled out-of-pocket.

To add insult to injury, a shadow box filled with irreplaceable keepsakes from international travels — handcrafted items, rare coins, personal photos, and travel mementos — also vanished. These items held deep sentimental value and are gone forever.

I made over 20 phone calls and sent numerous emails, desperate for accountability or even a basic response. I was ignored at every turn. Out of frustration, I messaged Elad directly on Nextdoor, our original point of contact. Instead of addressing the serious issues, he accused me of harassment and responded with hostility and deflection.

Eventually, someone showed up to “fix” the damage, but the work was incomplete, unprofessional, and unacceptable. I had to hire outside help and pay out of pocket to correct what they damaged.

This company’s conduct is unethical, negligent, and appallingly unprofessional. They refused to take responsibility, dodged communication, and treated a paying customer with total disregard. So I pursued justice through small claims court — and I won.

Let this be a warning: One Stop Moving & Storage is not a reputable company. Their actions were not just unprofessional — they were unlawful. Do not be fooled by their friendly marketing or Nextdoor posts. Protect yourself, your property, and your peace of mind — avoid this company at all costs!

Daniela N.

Top-notch moving experience with One Stop Moving & Storage! I recently relocated from San Diego to Chandler, Arizona, and these guys made the transition seamless.

The packing team arrived on day one and did an excellent job wrapping and securing all my belongings. The loading process on day two was efficient, with two trucks loaded with precision.

But what truly impressed me was the delivery on day three. Everything arrived on time, and the team unloaded with care, placing items exactly where I wanted them. The entire process was stress-free and professional.

I highly recommend One Stop Moving & Storage for their exceptional service, attention to detail, and reliability. They truly are a one-stop solution for all your moving needs.

Meredith J.

My friend recommended them as she said they were really great for her move a few years ago. We are so grateful for the recommendation. Our team was above and beyond. So kind and helpful and careful. They had extra supplies and great advice. We were so beyond grateful to have such a wonderful, kind, honest team of movers.

Audrey H.

1 Stop Moving did a great job with our move. They packed, loaded, and delivered our stuff safely. The team was friendly and professional.

We were happy with the whole experience. They were on time and took good care of our belongings. We would definitely recommend 1 Stop Moving to anyone who needs moving services. They did a great job!

Jake F.

Good experience with 1 Stop Moving & Storage! We moved from San Diego to Las Vegas, and their team exceeded our expectations. The packing process was thorough and efficient, completed in just one day. The loading process the next day was seamless, with our belongings carefully loaded onto the truck.

The delivery in Vegas was prompt, with our items arriving safely on the third day. The team was professional, courteous, and communicated effectively throughout the entire process. We were impressed with the attention to detail and care taken with our belongings.

Highly recommend one Stop Moving & Storage for an stress-free moving experience!

Anna S.

One Stop Moving & Storage did a great job packing up our stuff after water damage. They showed up on short notice and did a fantastic job. The packers were friendly and professional. The price was fair, around $700 for labor and packing materials.

We really appreciate their help in a tough situation. We highly recommend One Stop Moving & Storage for their great service and good prices.

Yaffa L.

One Stop is so reliable I have already used them twice! When it came to packing, they did an amazing job. They were so meticulous and quick at the same time. It relieved so much pressure and headaches, and stress, that it made moving a much easier process. They showed up on time and ready to work. When I had to move again a few months later, I didn't even think twice about calling them (and again have them pack for me!)
I can't recommend these guys enough. Honest. On Time. Hard Working. Stress-Free.

Brendan H.

We had a pretty complicated move with a lot of stuff and OS moving really exceeded my expectations. Nicole and the office team were extremely helpful and always available. Fernando and his team that moved us were the best part of the experience. They handled all of our stuff and made what could have been a very stressful experience a great one. I cannot say enough about Fernando and team. I would highly recommend.