On The Move Moving Company - Flowery Branch, Georgia

Isaac W.

TLDL; While there were minor issues with cleanup, overall, we highly recommend On The Move for a stress-free move (in-state from Cumming to Duluth).

To save costs, we pre-moved smaller items and disassembled furniture. The online quote process was simple, and Lauren W. was helpful and responsive.

The moving crew, led by Joseph, was professional, efficient, and careful with our belongings, especially our piano. The final cost was slightly higher than the estimate, but we felt it was fair.

Pros:
- Joseph (crew chief), Jayson, and Karchie did a great job. They were friendly, enthusiastic, hard working, and communicated well.
- They moved 2 heavy refrigerators at the “new house” when asked.
- They appreciated that I had taken time to disassemble furniture beforehand and didn’t have any boxes they had to pack or load.

Cons:
Minor complaints: these can be corrected by their crews being more aware of surroundings at customers houses.
- They left used and empty tape rolls, trash, and soda bottles in the rooms instead of cleaning them up.
- After they had left for lunch, I did a walk-through at the “old house” and discovered one of them had forgotten to take their drill they used to assemble some furniture. They were glad when I gave it to them and seemed embarrassed that it had happened.

Final thoughts:
- OTM is a great company to have you help with your move. I felt the prices were fair and the workers they employed were great.
- While we didn’t run into serious issues (furniture damaged, personnel problems etc.) I’m confident that OTM upper leadership would not hesitate to make sure the problem was corrected and resolved.
- Another happy customer for OTM!

Jacee H.

I cannot recommend OTM enough! I've used their services three times now, and each experience has been nothing short of exceptional. From simply unloading a U-Haul to managing a local and long-distance move, their team consistently demonstrated professionalism, efficiency, and care. We didn't experience any damages in any of the three moves. They made every move smooth and stress-free. Their consistent quality and customer-centric approach make them stand out. Highly recommended!

Steve T.

Joseph Christian and Able were the absolute best. Careful, considerate, and all around good guys. Adjusted their schedule to accommodate a glitch in our closing transaction. I would wax eloquent on, but I am physically exhausted from putting all our "stuff" away. Great job MEN. Ur da best!
Steve and Gail

Kathy P.

Wow! I don’t think we have ever had any better service with a company! From starting with Kodi setting us up and explaining everything and then having two stops to pick up furniture to move, we were blown away! Thank you Kodi for being so patient with us. We had to call back several times to add items. We were contacted and told when they would be there! When David, Robert, and Miguel came to our new house, they were very professional and immediately asked where the furniture was going! We were amazed at how quickly and carefully they moved our furniture in! We were also impressed with how polite they were! Thank you for this wonderful experience with your company!

Mandy K.

Joseph and Christian ROCK! I will use OTM again and tell everyone about this company. These two went above and beyond what I expected in a moving company. I was very pleased with the entire move from start to finish and moving is not for the weak that's for sure. Great job guys!

Mark H.

David's team came to Clarkesville and moved us. Great communication with office, on time, wrapped and were careful with our furniture, the guys worked hard and fast. I'll use them again when our house is built.

Tomas G.

It's impossible to truly describe how awsome Joseph and Jr were. Theas two guys were the best i have ever seen! True professionals, kind, respectful and fast. It only took them a few seconds to jump out of the truck and get started no joke. I was a mover back in the late 70's and 80's and these guys worked the way we we use to work. Bless they and do all you can to keep them. No one wants to work anymore especially young men but I can't explain how amazing they were. I hope someone reads this review and listen to me when I say they are the best. I'm still working hard in construction with 37 years and I know hard working people when I see them. As a small family owned business it's all about being professionals. They gave me 200 percent and nothing less. Thank you so much.

Sherrill G.

David and Miguel did it again!! Fantastic move! This is our second move with OTM and we requested David and team after being referred by a friend who had used them multiple times in the past. On time, fast, professional, courteous, and great rates. Thank you!!