Office Depot/Office Max Warehouse - Buford, Georgia

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Introduction to Office Depot/Office Max Warehouse

The Office Depot / Office Max warehouse represents a cornerstone for businesses and organizations seeking comprehensive office supplies and professional equipment. This specific facility, operating under the Office Depot banner, is strategically located at 1595 Heraeus Blvd, Buford, GA 30518, United States. It functions as a vital hub for procurement needs, offering a vast array of products essential for maintaining a productive work environment.

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Location and Accessibility

Positioned in the bustling city of Buford, Georgia, this warehouse is easily accessible by road. Its address ensures that clients within the local area and potentially surrounding regions can reach the facility conveniently. The warehouse prides itself on being fully equipped for visitors with disabilities, featuring a wheelchair-accessible car park and a wheelchair-accessible entrance. This commitment to accessibility ensures that everyone, regardless of mobility, can avail of the services and products offered here. For directions and further details on accessing the warehouse, contacting the management directly is recommended.

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Contact Information

Communication with the Office Depot/Office Max Warehouse is facilitated through its dedicated phone line: 4706553300. While a specific website link was not provided in the query, customers are encouraged to seek further information or check for updates by potentially searching for the official Office Depot corporate site or the local Buford branch details online. Having the direct phone number is crucial for inquiries regarding product availability, delivery schedules, bulk orders, or any other specific requirements businesses might have.

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Core Specialties and Services

As a dedicated warehouse, this Office Depot facility specializes in bulk purchasing and distribution. Its primary focus is on providing an extensive inventory of office necessities, ranging from stationery and technology products to furniture and janitorial supplies. It acts as a one-stop solution for businesses of various sizes, from small startups requiring essential supplies to large corporations needing bulk procurement. The warehouse model often implies competitive pricing due to the volume purchasing capacity it offers, making it an attractive option for entities looking to manage their office expenditure efficiently.

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Customer Reviews and Reputation

The facility maintains a customer engagement level reflected by its 42 reviews on Google My Business, indicating a consistent level of client interaction and feedback. The current average rating stands at 3.7/5. While this score suggests generally positive experiences, it also points towards areas that might benefit from improvement or specific attention to customer service nuances. Review analysis would typically delve into aspects like product quality, delivery timeliness, staff helpfulness, and overall value for money.

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Information for Potential Customers

For individuals or businesses exploring the services of this warehouse, understanding its capacity for bulk orders, its ordering process, and delivery options is paramount. Given its warehouse nature, customers should inquire about minimum order quantities, lead times, and potential bulk discounts. The accessibility features are a key point for organizations needing to accommodate diverse staff; confirming the specifics of the accessible features during a visit or via phone is advisable. Comparing this location's offerings with other Office Depot or Office Max facilities, or even competitors, can help in making an informed decision based on specific needs and budgetary constraints.

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👍 Reviews of Office Depot/Office Max Warehouse

Nina C.

1/5

My order shipped from here, 2 separate shipments, one arriving on 6/11 the other on 6/14. The 6/11 order came without the most expensive item, 10 reams of printer paper. Called the hotline. Please keep in mind, I was not rude I was not impatient with the call center, I just wanted to know where the package was because their system didn't recognize my order number when I clicked to track it. The girl sounded like I had woken her up at 6:00PM in the evening. She was incoherent and could not seem to understand that PART of my FIRST shipment was not delivered. She said that my shipment would arrive on 6/14 and that it contained my highlighters. I explained AGAIN, no, my FIRST shipment was incomplete, the printer paper wasn't delivered, where was it? She never got it and just stopped answering my questions and the line went dead, apparently she couldn't resolve my question and just hung up. I had to start over to get a new person, but was never able to reconnect to their customer service because their system just kept cutting me off before I reached an agent again. I resorted to CHAT. Nice enough guy, but obviously multi-tasking across several chats with customers at the same time until I asked him to not do that. He finally gave me a "refund" telling me that there were three separate shipments and that the paper order was lost. Three shipments? I had no tracking numbers or order numbers that would be recognized by the system. And NOW I see that the refund was NOT PUT TOWARDS the card that I paid with. Their receipt to me on the refund doesn't specify where the refund will go in 7 to 10 days, the place for the last four digits of the card number says N/A. So where did they put my refund? I now remember why I stopped ordering supplies from Office Depot/Office Max 5 years ago. There is no way to resolve this, because now none of my order numbers are recognized in the system and their people don't get it. It doesn't even recognize my phone #. Unbelievable.

Rasel K.

5/5

🚛quick unload. Agree with previous reviewer. They do have 2 receiving/shipping door 111 & 42. Depending on the product. Hard to tell which 1 u should go. So just follow theirs instructions. Nice ppl to work with.

Ali H.

1/5

Truck drivers don't come earlier of your appointment
Not allowed park in the proporty and the arogant guard explain about said 1.can't park
2. Come on the appointment time on 00
Bla bla
Actually he react to punch against the driver looks like he don't want see truck

M D.

2/5

Driver not joking appt 4am arr 330 am had to leave and appt could not b right. I said this company had been 100% right so far so she let. Me in and i got unloaded

Mark R.

4/5

When you check in at the guard house automatically pull your ID out and place it face up in the flat spot under the camera and press the red button and if the voice tells you to check in at Door 111 go to Door 42 before you go to Door 111 trust me it will save you time going all the way around and then back to Door 42 ,,,,but still a goid place to deliver.I would have given them 5 stars but I went to Door 111 and back to Door 42 and you can park over night at the Krystals before you go to OD.

Daniel G.

5/5

Form my experience to this warehouse is excellent check in 5:45am and check out 6:03am very fast to unloading my full truck just about 18 minutes

christopher M.

5/5

this is a closed facility, and not a retail store. i love working with these guys when i have the opportunity to do so

DAN M.

1/5

Try to avoid this place.I just had a delivery here...One box with 8 staps missing from the trailer...tried to recovered them no chance.200$ lost in property.This is stealing what people are working here at this company......