Oak View Self Storage - Oak View, California

Lauren V. K.

I had a great experience with Oak View Self Storage! Holly was incredibly helpful, responsive, and kind throughout the entire process. She made everything easy and straightforward, which I really appreciated. The facility is clean, secure, and well-run — I’d definitely recommend it to anyone looking for storage in the area. Thanks again, Holly!

Jill M.

I just have to say, from the time I walk through the door, and was greeted by Kyle, she made me feel welcome and accommodated to my needs. The storage unit was clean and convenient. One of the best storage places I’ve been to and the pricing was reasonable.

Virginia M. (.

This facility was clean and customer service was outstanding. We appreciated the staff and their assistance and support.

Vaughn M.

great storage space!
friendly staff.
holly is very helpful.

charles B.

This was a wonderful experience!
Not only the facilities are so well looked after, they also are safe and extremely easy to get in and out of.
I highly recommend this business and the wonderful people who work there!
Thank you for everything!

Charles

Jason S.

Beware of continued charges after vacating unit. Our family was planning a long move, so I stopped in to let their staff know that we would be leaving the following day. Our items would remain in storage for an additional week to be picked up by a moving company. The employee made a note of when our items would be removed from storage and assured us that we would not be charged beyond that month. We were “not” asked to sign any paperwork to vacate the unit.

To our surprise, we continued to receive changes for two additional months. That’s when I contacted the company to request a stop payment. They did stop the payments, but informed us that because we did not fill out any exit paperwork, we could not be refunded for the two prior months. Again, “we did” notify them of when we would be leaving and the exact date that the moving company would be removing our items. We were not asked to sign any exit paperwork, which they have stated is a requirement when vacating a unit. They were well aware that the unit had been vacated and that it was empty, but continued to change us.

The loss of money is not a huge deal to us. It’s more of an ethical issue where the company definitely and purposefully skimmed a little extra money at the expense of their reputation. It was their mistake and the honest thing to do would have been to refund our money.

Wish others better luck with this company.

Kim P.

Raised rent several times after move in after they'd told me there hadn't been a price hike in 3 years. Lots of spiders and bugs. When asked if they could spray I was told it's not in the budget. Also, not one trash bin on site.

Gregory B.

Very pleased with the customer service your new
employee, Cassie, provided. Her attitude and disposition
to accommodate the client is positive, considerate
and sincere. She was also efficient to task. Appreciation
for your business can only be improved due to this particular
hire. Thanks again Cassie.