Kevin Goodyear Towing - Troy, Alabama

will B.

If there's ever any question as to who to call for any towing needs it's Kevin. His team is top notch. First time dealing with the Troy yard and what an amazing team. When my old farm truck broke down in the middle of nowhere they came out in the rain and handled business. Getting to my property and my barn is a bit tight and they handled it perfectly. This is why Kevin's team is my only call.

Jermaine G.

10/02/2024 about 9:30pm car issue in Troy to home in Troy a few streets down.

I appreciate them coming out relatively quickly, and giving me a tow. They were both fairly friendly on the phone and the driver was pretty helpful in addition to that. He gave me some idea what might be wrong with my car and helped me get it back home. I didn't love the cost ($120+) for just going down the street, but I understand it and still very much appreciate the help. Absolutely would call again if need be/can afford it.

Leslie W.

I was 7 hours from home when the alternator went out in my van. My family and I had already been waiting on the FL interstate for 3 hours for another tow company our insurance was suppose to be sending... when they finally backed out and Kevin Goodyear Towing got the call, they came quickly. Troy was great. He was extremely helping in getting my family and are van off the side of the interstate. Would beyond recommend this company...especially if all their drivers are like Troy.

Maddie L.

I’m only giving this 3 stars because the driver/tower (Brian) was very sweet, informative, and pleasant. I don’t have enough good things to say about him. On the other hand, the dispatcher i spoke on the phone with was extremely rude. She acted like she didn’t want to answer any of my questions and was very snappy. People who call this company, especially late at night are 9/10 already on the verge of having a mental break down. Especially a young female who is worried about her safety. If it wasn’t for Brian i would give this experience NO stars. Learn how to talk to customers.

Crystal H. B.

On January 9, 2023 @ 2am, my insurance company dispatched this company (Goodyear towing based out of Troy, Al) to do our roadside assistance because my husband F350 broke down on our way home from a road trip. This was the worst experience ever, it was below 50 degrees, the driver drove myself and my husband to our destination which was over 1 hour and a half away with no heat on in the tow truck with his driver side window down. Me and my husband like to froze to death and had to curl up together in order to try and get body heat from one another. The driver was inconsiderate and I don’t want to think this way but I think that we were racially profiled. On top of that we paid them $300+ dollars for the tow because insurance only pay for 20 miles of service.

I don’t recommend this company to anyone. Customer service is a 0. I will be following up with my insurance company to file a complaint.

Justin J.

I placed a service call at 9am for a driver who was 28 miles away. Their dispatch told me it should be no more than 45 mins. Technician showed up 2.5 hrs later for a 30 min job. Once the repair was completed they then tried to charge me more than $500. They only replaced one air line and attempted to charge me the parts cost of both lines and a 3hr labor fee. Literally highway robbery.

Matt R.

My company used Goodyear towing to come get my tractor trailer that was stuck in a hole outside of Troy Ala on a poring down rain Saturday night at midnight. They were there in about and hour and the operator knew exactly what he was doing and didn’t let my load overturn in a mud hole. There charges were more that reasonable for the work they did.will definitely be using them again company wide when in need in the area.

Crystal E. S.

My son locked our keys in the car while it was running in the middle of the night, GoodYear Towing was quick affordable and friendly.