Jefferson Cocke County Gas - Newport, Tennessee

Address: 122 US-25E, Newport, TN 37821, United States.
Phone: 4236233069.
Website: jccud.com
Specialties: Gas company.
Other points of interest: Wheelchair-accessible car park, Wheelchair-accessible entrance.
Opinions: This company has 93 reviews on Google My Business.
Average opinion: 4.5/5.

📌 Location of Jefferson Cocke County Gas

Jefferson Cocke County Gas 122 US-25E, Newport, TN 37821, United States

⏰ Open Hours of Jefferson Cocke County Gas

  • Monday: 7:30 AM–4:30 PM
  • Tuesday: 7:30 AM–4:30 PM
  • Wednesday: 7:30 AM–4:30 PM
  • Thursday: 7:30 AM–4:30 PM
  • Friday: 7:30 AM–4 PM
  • Saturday: Closed
  • Sunday: Closed

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Jefferson Cocke County Gas: Your Trusted Energy Provider

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In the heart of Cocke County, Tennessee, Jefferson Cocke County Gas stands as a cornerstone of community energy solutions. This local gas utility has earned a reputation for reliability and customer-focused service, catering specifically to the needs of residents and businesses in the Newport area and surrounding regions. Operating as a municipally-owned utility, their commitment extends beyond mere service provision; they aim to be an integral part of the local community, ensuring energy needs are met efficiently and safely.

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Core Services and Specialties

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Propane and Natural Gas Delivery

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The primary focus of Jefferson Cocke County Gas is the distribution and sale of propane and natural gas. They offer competitive pricing and a dependable supply, crucial for heating homes during the colder months, powering businesses, and providing backup energy sources. Their extensive delivery network ensures that propane tanks are filled and natural gas lines are maintained to the highest standards, reflecting their dedication to keeping their community running smoothly.

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Convenient Customer Service Options

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Recognizing the importance of accessibility and efficiency, the company provides multiple channels for customer interaction. Their team of knowledgeable professionals is ready to assist with inquiries, service requests, and technical support. The drive-thru window service is a particularly appreciated feature, allowing customers to handle transactions and inquiries from the comfort and convenience of their vehicles, especially useful for those needing propane fill-ups.

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Technical Support and Maintenance

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Behind the scenes, Jefferson Cocke County Gas maintains a skilled workforce dedicated to the installation, repair, and upkeep of gas infrastructure. This includes regular pipeline inspections, meter servicing, and prompt response to any service disruptions or maintenance needs. Their commitment to safety protocols ensures that all operations adhere to stringent industry standards, providing customers with peace of mind.

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Physical Location and Accessibility

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Headquarters and Service Center

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Located at 122 US-25E, Newport, TN 37821, the Jefferson Cocke County Gas facility serves as a central hub for customer service and operations. The facility is designed with customer convenience in mind, featuring a clearly marked drive-thru window for quick transactions. For those needing propane service, specific directions guide visitors to the rear of the premises where the propane filling station is situated.

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Accessibility Features

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Demonstrating a commitment to inclusivity, the facility incorporates thoughtful accessibility features. The premises include a wheelchair-accessible car park with designated spaces, ensuring easy access for visitors with mobility challenges. Furthermore, the building boasts a wheelchair-accessible entrance, allowing all individuals to navigate the facility comfortably and independently. These features reflect the company's dedication to serving every member of the community, regardless of physical ability.

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Customer Perception and Reputation

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Community Feedback

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Customer reviews consistently highlight the positive experience with Jefferson Cocke County Gas. Many comment on the professionalism and pleasant demeanor of the staff, noting that interactions are always courteous and efficient. The ease of service, particularly the drive-thru window system, is frequently praised, streamlining the process for routine tasks like payments and propane fill-ups. Customers appreciate the straightforward approach and the feeling of being valued, with numerous testimonials expressing gratitude and a wish for more businesses to emulate their service standards.

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Google My Business Presence

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The company actively maintains its presence on Google My Business, a platform where it currently holds 93 reviews. The overwhelming majority of these reviews are highly positive, with an impressive average rating of 4.5 out of 5 stars. This strong online reputation underscores customer satisfaction and serves as a testament to the company's consistent performance in delivering quality service and products. Prospective customers can easily access these reviews to gauge the general sentiment and experiences shared by others within the community.

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Why Choose Jefferson Cocke County Gas

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For residents and businesses in the Newport, TN area seeking a reliable energy provider, Jefferson Cocke County Gas presents a compelling choice. Their deep roots in the local community foster a sense of familiarity and trust. The combination of essential energy services, convenient customer access points, and a commendable track record of positive customer experiences makes them a standout option. Furthermore, their proactive approach to maintenance and customer service ensures that energy needs are met with consistency and care.

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Contact Information

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Should you have questions, need assistance with a propane delivery, or wish to inquire about gas services, reaching out to Jefferson Cocke County Gas is straightforward. You can call them directly at 423-623-3069 to speak with a representative. Alternatively, you can visit their website at jccud.com to explore their services, find more information, or potentially submit inquiries online. The physical location at 122 US-25E, Newport, TN 37821 provides another avenue for direct interaction.

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Conclusion

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In summary, Jefferson Cocke County Gas is more than just an energy supplier; it is a dedicated partner to the people of Cocke County. By focusing on reliability, customer service, and community integration, they have established themselves as a trusted name in the region. Whether you require propane deliveries, natural gas services, or information about billing and maintenance, their accessible facilities and responsive team are ready to assist you effectively.

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"summary": "Jefferson Cocke County Gas is a reliable, community-focused energy provider serving the Newport, TN area with propane and natural gas services, known for professional service, convenient facilities, and positive customer reviews.",
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👍 Reviews of Jefferson Cocke County Gas

Jefferson Cocke County Gas - Newport, Tennessee
Goat B.
5/5

Very professional and highly pleasant.

Where you see the drive thru window, go through the gate behind there and roll around to the propane filling station. The guys there will direct you and take care of everything. Once you’re all filled up, head out of the gate and back to the drive thru bank style window to pay.
Great folks, good prices, and easy service. Thank you all, wish more businesses operated like you!

Jefferson Cocke County Gas - Newport, Tennessee
Buddy B.
5/5

While filling my tank Josh test the line and found a leak. In less than an hour Josh Collins returned with Todd and two other coworkers and replaced the service line. Thanks again Guys.

Jefferson Cocke County Gas - Newport, Tennessee
Robert D.
1/5

These were the rudest and most unprofessional people I’ve ever dealt with. Lakeway/United was much more polite and easier to work with as well as having better prices and packages. They wanted to change me a $50 fee to sign a new contract on a house we bought that had an existing propane tank with them. Due to this it was cheaper to go with Lakeway and have a new one installed with an intial fill at .80 less a gallon and I can convert to a fixed annual plan in the summer when the prices are low and also have Wi-Fi monitoring for free. Plus, I won’t have a nasty tank that needs to be painted from Jefferson cock.

Jefferson Cocke County Gas - Newport, Tennessee
BC D.
2/5

I've been a customer with JCCG for over 2 years with auto- draft pay from my bank account. I am required to pay the full amount of $160 again for a transfer to another rent house next door. Then I'm told it will be 5 days before they can get a man to swing by and unlock the meter that was just turned off two days ago and I live less than 2 miles from their location! Also that I need to take a half day off work (4 hours) to be sure I'm there for when his schedule allows time for him to remove the lock!
Worse, the weather is already in the "teens" at night so I've spent the last 4 days with the water turned off due to freezing pipes, the electric cook stove burning to keep from freezing myself and my sinuses pouring blood due to 19% humidity in the house.

Jefferson Cocke County Gas - Newport, Tennessee
Taft W.
1/5

Absurd connection, reconnection, and transfer fees (because they know you have no other options). The website is NOT mobile friendly. They will disconnect you without notice if you are even a little late on paying your bill. However, the lady on the phone is friendly and professional.

Jefferson Cocke County Gas - Newport, Tennessee
Becky R.
4/5

Very friendly people. Always nice when you call them.

Jefferson Cocke County Gas - Newport, Tennessee
Dennis C.
5/5

Great service at cheaper prices!!

Jefferson Cocke County Gas - Newport, Tennessee
WILLIE P.
5/5

Very professional service.

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