Jacksons True Value - Mexia, Texas

Jackson’s True Value: A Comprehensive Overview

Jackson’s True Value, located at 407 E Commerce St, Mexia, TX 76667, United States, is a well-established and highly regarded hardware and home improvement store serving the Mexia community and surrounding areas. With a dedicated phone number at 2545627117 and a comprehensive website at stores.truevalue.com, it offers a convenient and reliable source for a wide range of products and services. The store’s specialties encompass a broad spectrum, including being a dedicated hardware store, a convenient do-it-yourself shop, and a trusted home improvement store. Furthermore, Jackson’s True Value distinguishes itself through valuable supplementary services such as key duplication, a plumbing supply store, a tool rental service, a tool repair shop, and, of course, a comprehensive tool store.

Location and Accessibility: The store’s physical address at 407 E Commerce St places it centrally within Mexia, making it easily accessible. Notably, Jackson’s True Value offers kerbside pickup, providing customers with added convenience and streamlining the shopping experience. In-store shopping is also readily available, and the store boasts wheelchair-accessible car parks and wheelchair-accessible entrances, demonstrating a commitment to inclusivity and ensuring accessibility for all patrons. In-store pick-up services are available for online orders, further enhancing customer choices.

Services and Amenities: Jackson’s True Value goes beyond simply selling products; it provides a suite of on-site services designed to assist customers with their projects. A service guarantee underscores the store’s confidence in the quality of its offerings and the expertise of its staff. Quick visits are also encouraged. The store accepts credit cards, offering flexible payment options. The positive customer feedback, as reflected in the 88 reviews on Google My Business with an average rating of 4.6/5, highlights the store’s dedication to customer satisfaction. Reviews suggest a consistently helpful and friendly staff, a wide selection of products, and a willingness to assist customers with diverse needs. Many customers have reported receiving exceptional service, particularly in situations requiring immediate assistance – such as car trouble – where the staff went above and beyond to help, even without expecting payment.

Key Features and Offerings: Beyond the core hardware and tool offerings, Jackson’s True Value provides several key advantages. The store's inventory is carefully curated to meet the needs of both experienced DIY enthusiasts and casual homeowners. The tool rental service is particularly beneficial for projects requiring specialized equipment. The tool repair shop ensures that customers can maintain their tools and extend their lifespan. The store’s commitment to quick visit times and efficient service further enhances the customer experience. The availability of on-site services, coupled with the convenient kerbside pickup option, positions Jackson’s True Value as a one-stop shop for all home improvement needs. The mention of ‘Stihl zero turn mowers’ indicates a potential focus on high-quality, specialized equipment – a detail that likely appeals to serious lawn care enthusiasts.

Customer Experience: The overwhelmingly positive customer reviews consistently praise the staff’s helpfulness and sincerity. Several customers emphasized the exceptional service received, particularly during unexpected situations, such as car trouble. The store’s ability to provide assistance even without expecting compensation speaks volumes about its commitment to customer satisfaction. It’s clear that Jackson’s True Value fosters a welcoming and supportive environment, creating a loyal customer base. The frequent mention of “these people” suggests a strong sense of community and customer loyalty. The store seems to be more than just a retail outlet; it functions as a valuable resource and a trusted neighbor.

Contact Information

Address: 407 E Commerce St, Mexia, TX 76667, United States

Phone: 2545627117

Website: stores.truevalue.com

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👍 Reviews of Jacksons True Value

Michael S.

5/5

Needed parts for my lawn mower, Steve had everything I was looking for. One stop shopping, you have to see the new Stihl zero turn mowers. They got it right, good choice.

Annette S.

5/5

We ended up having car trouble while here. On a snowy Saturday afternoon, we could not find a mechanic in Mexia who would help. These kind people could not have been more accommodating. We did not buy a single thing, yet THEY HELPED US GET ON THE ROAD WITHOUT COMPENSATION. Everyone there was sincerely sweet and helpful. Anytime we can buy from them in the future, these are our people!!!

Salty B.

5/5

Very helpful and nice staff.

Chris S.

2/5

I was doing business with these guys having bought several things from them which I thought was a little high but that was ok here and there. Well I had bought a big Stihl weed eater at another store a year before. I have about 10 Stihls, saws weed eaters etc, well the weed eater started running rough, I only use the $15 a gallon special gas in the can. So I talk to them and they say it will be around $50 to tune it up. I take it in, weeks later they call and it's ready, I go in it $230.00 . It needed a new carb, it only one year old. I got no call to approve this, it was bamm $230.00 I asked if Stihl would cover this since almost new and they said oh it was bad gas. So I'm thinking of not buying Stihl anymore.

Dale D.

5/5

What I needed & wanted, were helpful loading it in my vehicle, as well as, courteous in helping me out.

Albert P.

5/5

I been going to Jacksons True Value now 4 years and each times they helped me with my riding lawnmower parts or parts needed to be ordered it was done and explained to me when or call me when items came in.
That means alot to me , thank you Ivan and staff. Today was a awesome day for shopping at Jackson True Value, Staff are very helpful and polite, Thanks Ivan and Staff.

Leah W.

2/5

The staff was very nice. I ordered a lid switch for my washer and paid $45 for it. Then I watched a You Tube video on how to do it and he showed the lid switch on Amazon for $10. That's a 450% markup. Dont know if they set the prices or the warehouse warehouse where they get it. Needless to say I took it back unopened got my refund and ordered from Amazon. It works now!

j B.

5/5

Everything I needed from town today but gas I found at Jackson's. I had to exchange a chainsaw chain. And in my hurry to get on the job I forgot my cap. They pointed some fairly nice looking caps for under $10, and I also needed a tension screw for my saw. He walked me around to show me where they were n I didn't know there were other sections including plumbing. I needed a reducer from cpvc to pvc OR I could get a quick connect which I am standing beside a display of new style quick connects I'd never seen before. And the best part was they were over50percent cheaper than anyone else. All in all a great stop and a big thank you to the folks at Jackson's today.