Helms Bros. Mercedes - Bayside, New York

Irina M.

I recently had the pleasure of leasing a new car from Helms Bros. Mercedes, and I can't say enough about the outstanding customer service I received, especially from my salesperson, Ernest. From the moment I walked into the dealership, I was greeted with warmth and professionalism that made the entire process smooth and enjoyable.

Ernest took the time to understand my needs and preferences, guiding me through the various options available without any pressure.

The team at Helms Bros. Mercedes went above and beyond to ensure that my leasing experience was seamless. They handled all the paperwork efficiently and made sure that I was comfortable every step of the way. I left the dealership feeling not just satisfied with my new car, but also grateful for the exceptional service I received.

Sofia C.

I recently bought a car with the assistance of John at Helms Bros Mercedes in Bayside and am beyond happy with my experience. The customer service at Helms Bros was outstanding. John went out of his way to make sure all my questions were answered, needs were met and guided me through the whole process as this was my first time purchasing a car. He was readily available whenever I had questions throughout the process. John and the team at Helms Bros made this experience wonderful! So happy with my new car, thank you!

Hayden Z.

I usually don’t put up many reviews but, I had a great experience working with Peter at this location even though I ultimately didn’t purchase a car. From the moment I walked in, Peter was professional, knowledgeable, and incredibly patient. He took the time to understand what I was looking for and walked me through various options without any pressure. His attention to detail and willingness to answer all my questions made the process enjoyable and informative. I never felt rushed, and I truly appreciated his honest advice and expertise. Although I’m still considering my options, I’ll definitely be returning when I’m ready to make a decision. Highly recommend!

Jisue P.

Due to my lease ending soon, I’ve been on the market for a new car. I think I could say that I’ve dealt with a fair share of salesmen who were only focused on selling one of the cars on the lot. But I was introduced to Peter Kim and he walked me through the process for me to realize what I want and what I don’t want. I didn’t feel rushed nor did I feel any rudeness. I will continue to recommend him to friends and family. If you’re on the hunt for a car, ask for Peter Kim!

alina S.

I had an amazing experience working with Peter Kim. A mutual friend had referred me to him and it was the best decision! From start to finish, they were professional, knowledgeable, and truly went above and beyond.

They took the time to understand my needs and answered all my questions with patience. Their friendly attitude and attention to detail made all the difference! I cross-shopped with multiple dealerships but no one came close to Peter’s outstanding customer service. If you're looking for a top-notch sales experience, Peter Kim’s your guy!

Moisey S.

I had the absolute best experience with Michael Tkach at the Mercedes dealership! He went above and beyond to make sure I got the perfect deal to kick off the New Year. Not only was the process smooth and stress-free, but he also made me feel like a priority from start to finish. If you’re looking for someone who genuinely cares about their customers and will make the car-buying process a breeze, Michael is your guy. Thank you for the sweet deal and an amazing start to 2025! Highly recommend!

a Y.

Sometimes in dealerships, you get the experience where someone is pulling the wool over your eyes. It can make car shopping a stressful experience. However, Peter Kim was very open and honest about the deal we were getting. He was very patient and answered all of our questions in a simple and clear manner. He made it very easy for us to make our choice without pressuring us or making us feel rushed. In addition, Peter Kim was entirely fluent in Korean and it helped my uncle understand exactly what is going on. All in all, I highly recommend using Peter Kim for your Helms Bros shopping experience. This Helms Bros location also has great energy where everyone is friendly and the environment seemed bright.

Samuel J.

Peter Kim was very helpful and detailed in finding out all the information for the car I was interested. He was able to explain which car would be able to fit my lifestyle the best and had answers to all the questions I had. Peter was very informative and was able to make sure I had all the information I needed on the car. If you are looking to purchase a car he definitely the person you would want to speak to. I