DHL - Lebanon, Pennsylvania

DHL, a renowned global shipping company, has established a significant presence in Lebanon, Pennsylvania, with its facility located at 3100 State Drive. This comprehensive guide will delve into the main services offered by DHL, its location and accessibility, unique features, and practical information to help you make the most of your interactions with this esteemed shipping provider.

Main Services

• International Shipping: DHL specializes in sending packages and documents worldwide, with a commitment to swift and secure delivery.
• Express Shipping: For urgent shipments, DHL offers express services, ensuring your parcels reach their destination as quickly as possible.
• Warehousing and Distribution: DHL provides efficient warehousing solutions and distribution services to streamline your supply chain.
• Customs Clearance: DHL simplifies the process of shipping internationally by handling customs clearance procedures on behalf of its clients.
• Return Services: DHL offers convenient return services, allowing recipients to send packages back with ease.

Location and Access

DHL's Lebanon facility is situated at 3100 State Drive, nestled within the Lebanon Industrial Park. This strategic location offers convenient access from major highways, including Route 422 and Interstate 78. The building is well-signposted and easy to find.

For those relying on public transportation, the Lebanon Transit System operates several bus routes that stop near the DHL facility. Additionally, the Lebanon Airport is just a short drive away, providing further connectivity options.

Featured Characteristics

• Wheelchair Accessibility: DHL's Lebanon location is committed to accessibility, featuring a wheelchair-accessible car park and entrance.
• 24/7 Pickup and Drop-off: DHL offers a self-service kiosk for 24/7 pickup and drop-off, ensuring clients can access services at their convenience.
• Expert Support: The DHL team comprises experienced professionals who can provide tailored advice and solutions to meet your shipping needs.

Practical Information

While DHL does not provide a direct phone number for this location, customers can reach out to the DHL Residential Customer Service line at 1 (800) 225-5345 for assistance. Alternatively, you can visit dhl.com for more information and to track shipments.

As for business hours, DHL's customer service desk is typically open from Monday to Friday, 8:00 AM to 5:00 PM. However, the self-service kiosk is available 24/7. It is recommended to contact DHL directly or check their website for the most accurate and up-to-date information.

Positive Aspects from Reviews

• Many customers appreciate DHL's efficient and reliable shipping services, with some citing on-time deliveries and excellent communication throughout the shipping process.
• Several customers have praised the helpfulness and professionalism of DHL's staff, who are often cited as going above and beyond to assist clients.
• Some customers have highlighted the convenience of DHL's 24/7 pickup and drop-off service, enabling them to manage their shipping needs at their own pace.

In conclusion, DHL's Lebanon facility offers a comprehensive range of shipping services, conveniently located and equipped to cater to the diverse needs of its clients. By understanding the main services, location, unique features, and practical information, you can make the most of this global shipping giant's offerings.

👍 Reviews of DHL

Shawn F.

1/5

This place is horrible!!! It takes an hour just to get and another hour to get out...this by far the worst DHL i have ever been to! Stay away if you can they don't care about your time.

Mo A.

1/5

I got here 30 minutes and i haven’t
Move at all not looking good

V R.

2/5

Can be a bit of a lineup some days. I had to wait for about 30 minutes to get in. No overnight parking on site

Karachay C.

1/5

The worst facility I’ve ever seen. I came to drop the loaded trailer and take another one which belongs to my company. They told me that the trailer is not empty, but it’s. They have the worst system which always broken.

Jersey B.

1/5

Night guard is never logged in and always makes the excuse the system is slow but I can clearly see that he’s entering the wrong password over and over again long story short just dealing with him is a 25 minute delay minimum

safet C.

1/5

Check us out security, 45 minutes in line,12 trucks,not moving at all.
We need to go home people, it's friday.

Khush D.

4/5

Security was polite,Easy drop and hook

Shane P.

3/5

I was drop and hook, and still took awhile. You will spend most of your time at the guard shack. In and out takes a long time.

Hassan D.

1/5

Never see any company you getting lane to get in and lane to get out each lane more then tow hours 😡😡😡😡😡😡

Shawn F.

1/5

This place is horrible!!! It takes an hour just to get and another hour to get out...this by far the worst DHL i have ever been to! Stay away if you can they don't care about your time.

Mo A.

1/5

I got here 30 minutes and i haven’t
Move at all not looking good

Dumitru M.

1/5

0 stars is more appropriate
Bring lunch
Cancel your next loads and enjoy your restart here.

Karachay C.

1/5

The worst facility I’ve ever seen. I came to drop the loaded trailer and take another one which belongs to my company. They told me that the trailer is not empty, but it’s. They have the worst system which always broken.