Dependable Supply Chain Services - Los Angeles, California

Dependable Supply Chain Services

Adresse: 2555 E Olympic Blvd, Los Angeles, CA 90023.

Teléfono: 35262255.

Website: godependable.com.

Características

Company: Trucking company, Distribution service, Freight forwarding service, Logistics service, Shipping company, Shipping service, Transportation service, Warehouse.
Servicios:
• Trucking
• Distribution
• Freight forwarding
• Logistics
• Shipping
• Transportation
• Almacén

Puntos de interés

Entrada accesible para sillas de ruedas
Estacionamiento accesible para sillas de ruedas

Opiniones

Este servicio tiene 161 revisiones en Google My Business.

La opinión media es de 3.4/5.

Los clientes han mencionado que:

El acceso a la entrada puede ser confuso, ya que se debe pasar por el estacionamiento de empleados, ubicado detrás de la Río Vista.
El personal del guardia no solicita identificación.
Es necesario verificar en la puerta 21.
Hay problemas con la limpieza y mantenimiento del edificio, lo que puede afectar la experiencia del cliente.
El edificio puede estar vacío durante la temporada lenta, lo que puede causar problemas de aparcamiento.
El personal del reception puede parecer distante o no sonreír.

Para evitar problemas, se recomienda:

Verificar el mapa de Google para obtener las direcciones específicas.
Llamar al servicio para obtener orientación adicional.

Recomendación

Si estás buscando servicios de suministro de cadena de suministros confiables y precisos, Dependable Supply Chain Services es una buena opción. Aunque puede haber algunos detalles a mejorar, como la limpieza y el servicio al cliente, el servicio ofrece una amplia gama de servicios de transporte y almacén. Para una experiencia óptima, asegúrate de verificar las direcciones y obtener orientación adicional antes de visitar. Contacta con ellos a través de su sitio web para obtener más información

👍 Reviews of Dependable Supply Chain Services

Christian V.

3/5

Entrance looks hidden as you must go through employee parking. Off Olympic and Rio vista. Guard didn’t ask for identification. Was told to check in by door 21. Had no problem backing up as it was empty that day due to slow season. But I can imagine how difficult it would be with trucks parked next to you. Reception staff was young and not smiling. Could be because they are working around puddles in and outside the building. OSHA no where to . Was empty within 1 hour. Look at google maps for the specifics so you don’t get lost and call them to give you directions just in case. Have a good day

Vic

1/5

We contracted with Dependable Supply Chain Services, and the delivery appt was set IN WRITING for a Wed, at 1pm. So on that date, no one calls, and no one shows up. My cell # is even on the paperwork THEY gave us. So it falls to to me to call them at 1:22 pm and find out what happened. They say we don't have any appt at all, and I say yes we do, and it says so on their paperwork. They say "Oh, we're a different company, we're Dependable Highway Express". We contracted with the parent company, but they farm it out to a subsidiary who mentally is on another planet and plays dumb. These multiple sister companies appear to be just a shell game to cover their f-ups and delays. Will not use again.

Tiffany V. B. (. W.

1/5

I placed an order with Global Industrial and selected to be contacted 24 hours before delivery so I could be prepared for it's arrival. I was called on Monday by this company to inform me that the delivery would be the following day between 10 am and 4 pm and someone needed to be there to sign for it.
I took time off work, arranged with a work crew to come get it and take it the correct site, but the delivery never came.
I called this company back to find out what was going on with my order only to be told that the scheduled delivery was Wednesday, not Tuesday. The person who called me to tell me the delivery would happen on Tuesday was no longer at work so they couldn't help me. They were very unhelpful and unconcerned about the major issues their mistake made with a lot of schedules.
Dependable Supply Chain Services is not very dependable or very concerned about service.

alain T. (.

5/5

Fast pick up nice customer service

CLOUT F.

1/5

It’s like no one cares for putting in some effort, they are just they for a paycheck

Diana R.

2/5

Unfortunately, I share the same sentiments as most people who've left negative reviews. Very long story short; Our delivery was turned away by our building security due to insurance issues.That wasn't the issue. Apparently DHE needed approval of redelivery charges from the company we ordered from. I basically had to do "Dependable's" work for them. It was their job to inform me of next attempted delivery by getting approval of redelivery charges, schedule the next attempted delivery, and then get back to me. I frequently had to call and leave messages. It took 5 days of me doing that to finally get a redelivery date. I gave it two stars only because their was 1 person who I was able to verbally speak to that was helpful and friendly.

Brad H.

1/5

Terrible service. They miss almost every pickup we tender them and have no accountability when you call. The irony is, you have to sit on hold for ten minutes before anyone will even answer the phone and the whole time you’re on hold they play recorded messages about how reliable they are and how great their customer service is when all of it is false.

calendar @.

1/5

This company is a joke! They take an extremely long time to deliver, we were quoted next day delivery on 4 separate orders and 3 of them were delivered in about 2 weeks. They act as you are just another problem for them and they do not want to be bothered. We called numerous times and just got the runaround. We have talked to a few people and they were all careless with the exception of Coral Diaz who went over and beyond with great customer service.