CSI Mini Storage - Richmond, California

Bethany L.

We’ve used this storage facility on two different occasions. Each time, Maricela and team were very helpful, providing clear instructions and information about the move-in and out process, and everything in between. We used their free move-in service as well, which was a great perk for our move. The units themselves are great - dual door shipping containers - I’ll never go back to that small roll-up door type of unit if these are around. So much easier to maneuver in and out of them.

Deb H.

Prices are very reasonable at this location but what really makes it a standout is the staff: They are all super helpful and offer their service with a genuine smile. Marco flawlessly set up my accounts and obtained for me the best prices; Maricela is always ready to help me with my accounts, or with access; and the wonderful security staff of Jose, Victor and Vicente have helped me lock and unlock my large unit on numerous occasions. They even circle back on their rounds to see if I need help: It's really a stellar cast!

Grace

I have used CSI Storage for YEARS. I had heard from a friend that they were the best storage around. It really is. I've moved out and in a couple of times.

It is a clean, bug/rodent-free facility. They offer many different sized units at great prices. Don't let the fact that it's on Parr Blvd. (nothing at all agai st Parr) fool you. It's safe and secure.

They are always happy to help. Today, I accidentally paid two months of storage. I was able to get a hold of Marco in the office (on a Sunday!!) and he was able to reverse the charge right away. Thank God! Thank you Marco!!

I've talked to other staff as well and everyone is friendly and helpful.

Peliala C.

This storage space was actually passed down to us, and it turned out to be a great experience. The facility was easy to park in, and our unit was secure, even equipped with timed lighting.

When it was finally time to move out, the process was seamless. Marco was diligent and quick in helping us wrap things up. If I ever need another storage space, I’m definitely coming back!

Ruthie L.

Wow what can I say, excellent customer service, Marco, Jose and the girl at the front desk were extremely helpful. I was client for about 2 years and never have a problem! Highly recommended this place ! The best in town! Thank you everyone I will be sending a post card from my country. A happy retired customer. 👍🏽

Jane D.

CSI Mini Storage is hands down the best storage place, ever! Besides the best prices, the staff is incredibly friendly and helpful! Marciela gets her own 5 Stars!

Christina H.

⭐️ ZERO STARS – Discriminatory Business Practices Against Entrepreneurs

I recently attempted to rent the largest unit available at CSI Mini Storage and was flat-out denied—because I am a business owner.

That’s not an exaggeration or misunderstanding. I was told directly that their biggest unit (10x30) could not be rented to me specifically because I run a business. No explanation was given beyond that. No attempt to understand the nature of my business. Just a blanket denial rooted in what can only be described as discriminatory policy.

To be clear:

I run a fully legal, insured business,

I pay my bills on time,

And I have every right to access storage just like any other customer.

Denying someone access to a facility based solely on their profession is not only unprofessional—it’s bad business and borderline discriminatory. I was not storing hazardous materials, causing disruption, or violating any codes. I simply needed space to support my operations.

I’ve rented from numerous storage facilities over the years, and I’ve never once been treated with this level of dismissiveness and prejudice.

If CSI Mini Storage doesn’t want business owners as clients, they should clearly state that on their website and in their advertising—before wasting people’s time.

This review serves as a warning to other entrepreneurs: if you’re self-employed or run a small business, you may not be welcome here.

— Christina H.

Ali T.

I truly love this place! From the easy and helpful move in, to impeccable customer service! Maricela and Marcos are ROCKSTARS! Any issues I’ve had they addressed immediately and with a dose of friendly conversation. Feels like family. Shout out to Jose and the yard crew, for their dedication and help when I couldn’t get my unit shut or any thing I needed. Every time I’ve had an issue they addressed it not only immediately but with such friendly interactions. Also Mike the manager is a great guy who also follows up. Bravo guys, great team and I’m so happy to be here! P.S. the other tenants I work near have been nothing but a pleasure, a fun group of hardworking people. ❤️🙌🙏