Colonial Van and Storage - Sacramento, California

Introduction to Colonial Van and Storage

Colonial Van and Storage stands as a prominent moving company based in the heart of Sacramento, California. Established and operating for many years, it has carved a niche for itself in the logistics and relocation services sector. Their physical presence is located at 6001 88th St, Sacramento, CA 95828, making them easily accessible to local residents and businesses. The company offers a comprehensive suite of services tailored to meet the diverse needs of customers moving within the region or undertaking long-distance relocations. Colonial Van and Storage positions itself as a reliable partner for all your moving and storage requirements.

Core Services Provided

At the core of Colonial Van and Storage's business model are their extensive moving and storage services. They act not just as a moving company but also as a provider of essential warehouse space, offering secure and climate-controlled storage solutions for various durations. Their service portfolio likely includes:

• Residential Moving: Assisting families with local and long-distance relocations, ensuring a smooth transition with care for belongings.
• Commercial Relocation: Providing bulk moving services for businesses, offices, and retail spaces, handling furniture, equipment, and inventory.
• Storage Solutions: Offering both short-term and long-term storage options, potentially including climate-controlled units for items sensitive to temperature and humidity.
• Packing and Unpacking: Professional packing services to protect belongings during transit and efficient unpacking to expedite the settlement into new premises.
• Long Distance Moving: Specialized expertise in coordinating and executing moves across state lines, leveraging their established reputation for reliability.

Their experience in handling both residential and commercial relocations is a key strength, suggesting a versatile team equipped to manage projects of varying scales and complexities.

Location and Facilities

Colonial Van and Storage is strategically located in Sacramento, California, with their main facility situated at 6001 88th St. This address places them within a major California city, serving both the immediate Sacramento area and clients requiring interstate services. The physical location is crucial for customers needing in-person consultations, packing assistance, or direct access to their storage units or moving staging areas.

Customers interested in their storage facilities can inquire about the specifics of their warehouse operations. It's noted that they have a warehouse, which is central to offering their full suite of moving and storage service. This facility likely plays a vital role in their logistics chain, enabling them to handle moves internally and provide secure off-site storage.

Accessibility and Customer Experience

Colonial Van and Storage demonstrates a commitment to accessibility with features designed for customers with disabilities. Their facility includes a wheelchair-accessible car park and a wheelchair-accessible entrance, ensuring that physical access is not a barrier for anyone needing these accommodations. This focus on inclusivity enhances their appeal as a service provider committed to serving all customers effectively.

Customer testimonials frequently highlight the professionalism, care, and communication skills of their staff. Reviews mention courteous and friendly interactions, meticulous handling of items, and prompt communication throughout the moving process. For instance, feedback often praises movers like Robert and Bovar for their dedication and skill in handling household goods and furniture. This positive reputation underscores their commitment to exceptional service.

Reputation and Customer Feedback

Colonial Van and Storage maintains a strong reputation, evidenced by their significant online presence and customer reviews. They have accumulated 130 reviews on Google My Business, reflecting a substantial volume of customer interactions and feedback over time. The average rating stands at an impressive 4.1 out of 5 stars, indicating consistent satisfaction among their clientele.

The positive reviews consistently mention several key factors contributing to their high rating:

• Prompt and Professional Staff: Movers are described as courteous, professional, and friendly.
• Careful Handling of Belongings: Customers feel their items are treated with utmost care, minimizing the risk of damage during transit and storage.
• Excellent Communication: Clear and timely updates throughout the moving process are frequently commended.
• Reliability for Long-Distance Moves: Their experience and coordination capabilities for moves over long distances are particularly noted.
• Overall Satisfaction: Many customers express a high level of satisfaction with the service received and indicate they would use the company again.

This high rating and volume of positive reviews suggest a reliable and trustworthy service provider. The feedback specifically mentioning staff members like Robert and Bovar also points to experienced and dedicated employees who contribute significantly to the customer experience.

Information for Potential Customers

If you are in need of moving services, whether for a residential relocation within Sacramento or a long-distance move across the United States, Colonial Van and Storage is a viable option to consider. Their extensive service offerings, combined with their established reputation, make them suitable for various moving scenarios.

For customers prioritizing accessibility, their wheelchair-accessible features are a notable advantage. Before engaging their services, it is advisable to contact them directly using the provided Phone: 9165463600 to discuss your specific moving needs, schedule a consultation, and inquire about any additional services or storage options that might be relevant. Their website, colonialvan.com, likely provides further details about their services, pricing, and contact information.

When evaluating moving companies, comparing quotes, understanding insurance coverage, and confirming licensing and bonding are essential steps. Colonial Van and Storage's high rating and positive customer feedback suggest they meet these standards effectively. Their physical presence in the warehouse and their professional approach, as highlighted in numerous reviews, position them as a solid choice for individuals and businesses seeking reliable moving and storage solutions.

👍 Reviews of Colonial Van and Storage

Ramona M.

5/5

Our move ran smoothly using Colonial Van Lines . Movers were courteous , professional and handle our items with the utmost care . Great communication all the way around . We had a long distance move from WI to California . I would use Colonial Van Lines again !

Alberto C.

5/5

Robert and Bovar were in charge of delivering our household goods and they were excellent 😄 I can say we are very happy we trusted Colonial Van and Storage with handling our household goods.

Thanks again Robert and Bovar for handling our furniture with care and being so friendly. My fiance and I really appreciate you guys!

Jo B.

5/5

One day spent packing and half a day to load it. This was super smooth process. Taylor, Bobby, Raquel and Thomas were very professional and efficient. I could tell they enjoy their jobs and take pride in what they do. I would 100% recommend using this group!

LynnAnn M.

5/5

I can't say enough about the great experience I had with Colonial. They were always on time, easy to reach, and true to their word. Their moving team wrapped and unwrapped everything carefully and were efficient, hard workers. Kudos to Kevin for a spot-on estimate, Matt for running a tight crew and Thomas for overseeing a great operation. I bid 4 companies and they were competitively priced and by far the most professional every step of the way.

Moni D.

5/5

I am very satsfied with my move! The guys were professional, friendly, clean, and courteous. They were really quick and padded everything well. I have an overseas move and they pack everything into big wooden crates. To have these crates Tetris-ed together firmly so nothing moves is the key to less damage. Mine were pieced in so well I have confidence it’ll all arrive well. Angel was amazing as he did 3 days of work in my household pack up and I can’t speak more highly of him and his team!

Heather D.

5/5

Theae guys did a wonderful job. Very professional, thorough and took extremely good care of my belongings. Would highly recommend.

Andrew M.

5/5

Incredibly efficient, clean, friendly and helpful team. They were even constantly throwing the ball for our dog whilst packing! Would definitely recommend 👌🏼

Emma A.

1/5

Our experience with Colonial Van Lines has been a nightmare. On the phone, we were quoted 5-10 days to move our belongings from Houston to California. We paid the $1600 deposit. On January 2nd, 2022 our movers showed up. They told us an 18 wheeler couldn’t fit there and they need a special shuttle to get our belongings for about $400 extra even though our previous company used an 18 wheeler and just parked it on the street. Then, when they showed up we realized the job had been contracted out to a small mom and pop mover called Cal Van Lines (we were not given a heads up about this). AFTER loading our stuff that day they told us our stuff would arrive in 10 days because they had to go to Florida first. (Houston->florida->california?). On January 18th we got multiple calls from Colonial saying our stuff would arrive that day. I reserved the freight elevator but never got a call. I called Cal Van Lines directly and they told me that was completely false, that the van was currently in North Carolina, the driver had covid, the route had been impacted by winter storms AND the driver would be making a stop in New York before going to california. ? I just got a call from them extending my delivery date for a FOURTH time. It is currently February 2nd, 2022. This marks one full month sleeping on the floor or an air mattress. I have had to repurchase my bed, pillows, pots and pans, utensils, clothes, and everything I need for a working setup from home (chairs, everything). Thank god I do not have kids that I would have to put through sleeping on the floor, and that we are young and healthy, but imagine another customer with a disability, or who is elderly, getting this kind of service from Colonial Van Lines. At this point, we are not even sure if we will ever get our belongings back or if they have been trashed or stolen. We already paid $1600, and the moving company is asking thousands more upon delivery which I am trying to negotiate away. I am beyond frustrated, because of Colonial Van Lines my move across the country was stressful and uncomfortable. My new home does not feel like home. I regret ever contacting Colonial Van Lines. Please do not use their service.
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*UPDATE** My Items arrived 6 weeks later after initial pickup. Most of it arrived safely. Donna called me from the resolutions team. She helped me get a small refund in exchange for changing my review to 5 stars. However since I don’t think that’s ethical, now that I received the refund I’m moving it back to 1 star to reflect the quality of service provided by this company.