ClasTran - Birmingham, Alabama

ClasTran: A Reliable Transportation Solution

ClasTran is a dedicated transportation service operating out of Birmingham, Alabama. Situated at 2100 16th Ave S Suite 55, Birmingham, AL 35205, United States, ClasTran provides crucial mobility assistance to individuals within the Jefferson County area, particularly those facing challenges with independent transportation. Their commitment extends beyond simply providing rides; they prioritize accessibility and safety, ensuring a comfortable and dependable experience for all passengers. Reaching ClasTran is easy via their phone number: 2053258787. For more detailed information and to explore their services, you can visit their website at clastran.com.

Key Features and Services: ClasTran specializes in providing personalized transportation solutions. They cater to a diverse clientele, including senior citizens, individuals with disabilities, and those who require assistance with medical appointments, errands, and other essential needs. The company’s core function revolves around safe and reliable door-to-door service. They operate a fleet of vehicles designed to accommodate various accessibility requirements, demonstrating a strong commitment to inclusivity. A significant aspect of their operation focuses on facilitating access to healthcare – a service particularly valued by their user base. The company’s efficiency and responsiveness are consistently noted.

Accessibility and Amenities

ClasTran has made significant investments in ensuring a welcoming and accessible environment for all passengers. This commitment is evidenced by the following amenities:

• Wheelchair-Accessible Car Park: A designated parking area is available for vehicles requiring wheelchair access, simplifying the drop-off and pick-up process.
• Wheelchair-Accessible Entrance: The primary entrance is designed to accommodate wheelchairs and other mobility devices, promoting ease of access for individuals with disabilities.
• On-site Parking: Convenient on-site parking is provided, offering a hassle-free experience for drivers and passengers alike.

These features collectively underscore ClasTran’s dedication to providing a truly inclusive transportation experience. The careful consideration of accessibility requirements reflects a core value within the organization.

Operational Details and Contact Information

ClasTran’s service area primarily encompasses Jefferson County, Alabama. They operate on a scheduled route system, with various routes designed to serve different areas within the county. The company’s operational hours are carefully planned to maximize convenience for their clientele. For detailed route information and scheduling, it is recommended to visit their website or contact them directly.

Contact Information:

• Address: 2100 16th Ave S Suite 55, Birmingham, AL 35205, United States
• Phone: 2053258787
• Website: clastran.com

Customer Feedback and Reputation: ClasTran has garnered positive feedback from its users, as reflected in its 33 reviews on Google My Business. The average opinion rating is 3.4 out of 5, indicating a generally satisfied customer base. Many users specifically highlight the company's exceptional service for the elderly and disabled, noting the value they place on assisting individuals needing transportation to medical appointments. The ability to provide reliable transportation for those who cannot drive themselves, or who lack the means to do so, is a key benefit appreciated by many. Furthermore, the affordability of their services, in relation to the value provided, is frequently cited as a positive aspect. The consistent praise for their mother's continued use further reinforces the dependability and trust associated with ClasTran. The willingness to accommodate individual needs and provide personalized assistance is clearly a cornerstone of their business model. The service appears to be particularly valuable in maintaining independence and access to vital resources for vulnerable populations.

Why Choose ClasTran

ClasTran distinguishes itself through its unwavering commitment to accessibility, reliability, and customer service. Their strategically located facility, combined with their dedicated team and accessible vehicles, positions them as a vital resource within the community. They prioritize the needs of their clients, offering a personalized transportation solution that enhances their quality of life. For individuals seeking dependable assistance with mobility, ClasTran represents a trusted and valued partner. The company's focus on creating a welcoming and inclusive environment underscores its dedication to serving the diverse needs of the Jefferson County community. The positive customer feedback and consistently high ratings speak volumes about their operational effectiveness and commitment to excellence. The ease of access and the straightforward nature of their services contribute to a positive user experience. ClasTran truly embodies a commitment to providing essential transportation services with dignity and respect.

👍 Reviews of ClasTran

martha R.

5/5

They are great for the elderly and disable, especially if you or they need to make it to a doctor's appointment and don't have a ride and don't have the equipment on your vehicle to get back and forth.
They are also very reasonable in price for what they do.
My mother used them, and well still does from time to time.

Julius H.

1/5

Raciest raciest prejudice the dispatcher told the driver to drop off the privilege people first my wife we're on the bus and the guy called and said said he fixing to drop her off first since she was first and dispatcher called back and said no no drop off. Those privileges people first then when she got to her appointment they cancelled her and I asked her why they did that she said "JULIUS" she doesn't have privileges and the driver said it's true wow Alabama even discriminate against disabled seniors who is people of color MADAM PRESIDENT WILL STRAIGHTING THIS SICKNESS OUT.

Yungelaine M.

1/5

This company does not care. This company is not dependable. This company should not be trusted with your loved ones. They are rude, unprofessional, they discriminate against the very people that makes the company relevant. It is not ok to be rude to the elderly and disabled. The riders don't do the scheduling. Whats the purpose of scheduling if your gonna come when you want to or just not at all? Clastran does nothing but abuse the elderly and the disabled. That is not ok.

Rhonda H.

1/5

In regards to Clas Trans as a rider. It is important for people to tell the truth about this company's operation's and treatment towards disable people. It is the only way that changes will take place with this transportation organization. Disable people are important to this community & world. My true experience has not been great per one comment. I experienced being hung up on, along with inappropriate behavior. I also have experienced delays in being picked up from locations. I can tell you that things do need to get better with this company it has been ongoing for many years with the disable folks, who depend on this transportation service. It would be great if a monitoring system was put into play to assist in making this disable transportation service for the disable people in Birmingham, AL area-accountable for it's employee and overall hidden operations action. Clas Trans has a responsibility to assist disable people with a more higher quality of service. Disable folks already suffer from many illnesses and limited ability to do things for them self. Clas Trans should look into improving their service for disable people. Amen. New issue happened today (9/19/ 23)my pick up time to go home took from schedule time got adjusted somehow. I called it changed. When I called to check the time- I was told 1pm to 1:30pm. I am disabled. They picked me up at about 1:45pm. I ended up getting home today at 2:51pm. I question-"Other reviews on this site mention". This incident happens within 2 weeks later. I only ride with them 1 to 2xs a week for physical therapy per my doctor advice. I have been off & on for about 8 to 10 yrs riding this disability transportation service. I have stopped riding due to poor service. I know lots of others who have rode this transportation who were not happy with this service. They told me their experiences to warn me about clan Trans errors. They stop riding without doing a review. My prayer today is that God place this honest review in the right person's hands to intervene for disabled folks who are not receiving excellent service as stated in Clan Trans Mission & vision statement on website. Their social responsibility in the community needs to match its comments in the entire Jefferson County. To all the viewers, fake statements involved ,unbelievable. What goes on in the dark eventually will surface to the light. Amen. God is real. 🙏😇💚

Angel

1/5

Everytime I call Im on hold forever! Today- they didnt make any improvements. Called to make sure they are doing a pickup for my mother. I have been on phone 1 hour listening to Jold music. This is pathetic. An elderly person could not hold this long. If theyre running late they dont call. Had to take her myself. UGHHHHH!

Erika M.

4/5

I've been riding with classtran for 4 years. Overall I have been very pleases with their service. I've gotten to know some of the drivers and they are very courteous and friendly making your ride very pleasant If you are disabled and need a ride, please cs ntact classtran with their door to door service.

Scott A.

5/5

Clas Tran has been a Godsend. I am disabled and can't always drive to my doctors appointments. Clas Tran has been there for me for the last three years. I go to dialysis 3 times a week and they get me there on time. the drivers are courteous and the office staff have been really kind when ever I talk to them. I would highly recommend Clas Tran.

Brian D.

1/5

Drivers are ALL WAYS late. And they never notify you they are running late. You have to call class tran and sit on hold average of 15 to 25 min before you get. A live person. Plus their drivers drive like maniacs flinging u all over the seats even with seat belt on.. Wish you could give negative stars