Chariot Logistics - Nashville, Tennessee

Chariot Logistics: A Reliable Transportation Solution

For individuals and businesses seeking dependable transportation services, Chariot Logistics presents a compelling option. Located at 6119 Charlotte Pike, Nashville, TN 37209, and reachable at 52067080, Chariot Logistics has established itself as a key player in the Nashville area’s logistics landscape. Their website, chariotlog.com, provides comprehensive details about their offerings and operational capabilities.

About Chariot Logistics

Chariot Logistics specializes in providing a broad spectrum of transportation solutions tailored to meet diverse client needs. While their primary focus is on facilitating the movement of goods, they prioritize efficiency, safety, and customer satisfaction. The company’s commitment to operational excellence is reflected in its ongoing efforts to optimize routes, manage logistics effectively, and maintain a robust fleet of vehicles. They cater to a variety of industries, including manufacturing, retail, and distribution, demonstrating a versatile approach to logistics management.

Location and Accessibility

The company’s strategic location at 6119 Charlotte Pike in Nashville, Tennessee, offers convenient access to major transportation routes and distribution centers. This positioning allows Chariot Logistics to efficiently serve clients throughout the region. Furthermore, recognizing the importance of accessibility, Chariot Logistics provides a wheelchair accessible parking lot, ensuring that individuals with mobility challenges can easily access the facility. On-site parking is also available for customers and staff, enhancing convenience and streamlining operations.

Key Features and Services

• Full Truckload (FTL) & Less-than-Truckload (LTL) Services: Chariot Logistics offers both FTL and LTL options to accommodate shipments of various sizes and volumes.
• Specialized Transportation: They cater to specific needs, including temperature-controlled transport and oversized freight management.
• Route Optimization: Utilizing advanced technology, they strive to optimize routes, minimizing transit times and reducing transportation costs for their clients.
• Real-Time Tracking: Customers receive real-time tracking information, providing visibility into the location of their shipments.
• Dedicated Customer Support: A team of experienced logistics professionals is dedicated to providing prompt and helpful customer support.

Customer Feedback and Reputation

Chariot Logistics currently has 140 reviews on Google My Business, offering a valuable insight into customer experiences. The average opinion is 3/5, indicating a mixed reception overall. While some customers praise the company's reliability and professionalism, others have raised concerns regarding occasional delays or communication issues. It’s recommended that potential clients carefully review the reviews to gain a comprehensive understanding of the company’s strengths and weaknesses. A deeper dive into specific reviews can reveal valuable details about individual experiences and highlight areas for potential improvement. The company seems to be actively responding to customer feedback, as evidenced by some of the more recent reviews.

Contact Information

To connect with Chariot Logistics, you can:

• Phone: 52067080
• Website: chariotlog.com
• Address: 6119 Charlotte Pike, Nashville, TN 37209

Chariot Logistics is committed to providing efficient and reliable logistics services, and their dedication to accessibility and customer satisfaction positions them as a valuable partner for businesses and individuals alike. The company’s focus on transportation, coupled with its strategic location and readily available support, makes it a worthwhile consideration for any organization needing dependable freight movement solutions.

👍 Reviews of Chariot Logistics

Todd W.

1/5

These people will take your hard earned money. They fine $250 for non tracking. We had a local driver pick up their load up and then had a OTR take the load to delivery within hours of picking up. The OTR driver accepted the tracking but the local driver didn't. They stole $250 from us due to local driver not accepting tracking. We emailed updates and the OTR driver was tracking. Just another shitty broker that takes your hard earned money. We will not be using them anymore. They will pay for their misdeeds when things turn around.

Compliance D.

1/5

These guys are non Professional in his business and try to do fraud all the time. These broker are so uncooperative and blame all the time on carriers. Please avoid this company to take the load because they are trying to steal your money with out any kind of reason. I booked a load with this broker and for the tracking issuse that i already tell him but in that case they are detuct $250 with out any reason. Every one avoid to take the load with him. They are bullshit.

Chambles M.

1/5

Horrendous customer service for carriers. Made several phone calls and emails to resolve tracking issues. Absolutely zero response.
In the age of new AI technology, these companies can invest in some backend support to service small carriers but they refuse and carriers/drivers suffer as a result. I wouldn’t book another load with this brokerage.

Brian B.

1/5

These guys short pay constantly and use different excuses. Short paid our invoice $250 because the load didn't track for 1 hour. Not worth working with.

Mateja B.

1/5

We did a load for them from FL to GA, and we got charged 250$ for non tracking, but we gave them updates when the load was picked up and delivered and we also offered our samsara link and we asked them to inform us if their tracking is not working, but they just waited to fine us 250$.

Miss C.

5/5

I have worked with Chariot for almost 2 years now. Never had any issues with our loads. I have built a great rapport with the staff especially Sandy, Amy and Aubrey. They are always eager to assist. They do their best to keep my guys on the road and keep me informed at all times. I appreciate both offices for their assistance. Chariot is awesome!!! Give them a try you won’t regret it.

Steve M.

1/5

I wanna give 0 stars here. They are a fraud. They give you load and then deduct money from it and poor carrier cannot do anything about it. Everyone must avoid working with this bullshit.

John M.

1/5

I worked for Chariot for four years, so you can take my review with a grain of salt.

The staff at Chariot is amazing. Trevecca, Scott, Sandy, Aubrey, Kibrom, Willa, Bailey….theyre all rockstars who deserve more than what they get at Chariot.

Leadership lacks integrity - and to me integrity is everything. They’ll lie to the brokers when times are tough and freeze bonuses while paying their AEs bonuses. They’ll tell everyone sacrifices have to be made while the owner books a $5000 duck hunting trip. When we try to do right by carriers in the name of doing what’s right or building a relationship with them, we’re cut off at the pass and told “the carrier doesn’t give you your paycheck”.

Brokers are discarded like yesterday’s news, while the owner demands complete loyalty to him and the company. It’s a one-way street.

At the end of June, every broker on the floor was laid off. They laid off their overseas tracking staff, they laid off one LC/AE, and their VP of Finance. They kept one team lead, the ops manager, the ops director, three AEs, and whatever position the owner’s brother had at the time.

There was no talk of loyalty to us. There was no talk of if or when we would be brought back. There was simply “we can’t afford to keep you around. Our customers won’t pay enough, and truckers are making too much money”.