Benedict Avenue Mini Storage - El Cajon, California

Kelley S.

They changed management and the new person in charge is unprofessional and will call you names if you have any questions about brand new policies they've instituted.

I was told prices never rise when I first got the storage years ago, and all of a sudden they raised so I called and asked. The response was "we have the right to raise our rates just like everyone else"
I asked, "right of course you do. I just remember being told that you don't"
"We're a business. We raise rates, you can go somewhere else if you don't like it."

Second interaction was because my card didn't go through for 10 days to which I wasn't notified until they slapped a late fee onto my next charge. Got an email but apparently when I got the email the charge goes through. I asked about the late fee being waived since I didn't get notified until I got a late fee and called right away when notified, he then proceeded to say "every time I've dealt with you you've been whiny. I'm better off giving you a 30 day notice since you can't take care of your responsibilities like a man. It's not my job to make sure your bills get paid."

Car B.

The management at this location is very unprofessional. They have ads up for storage space. If you walk in Bryan/ Brian will have an attitude being very rude saying that there aren’t any units available without even asking what I need professionally. HR I’d look for better manager because Bryan/ Brian will impact your business negatively.

Scott K.

I really Like this Place and the Staff that work here are Great! Prices are Excellent!!

The negatives are the Hours (that's why it's competitive in price) and there are no Bathrooms for patrons! No electrical outlets to test an Item

Miss E.

Super clean property unlike U haul storage places. Drive up & park car right outside roll up door. No more loading carts and winding thru hallways. Well worth the cost - which is actually quite reasonable IMHO. On site manager and not in sketchy part of town.

San D. D.

I hope they make this situation right.
I was dropped off at 2:30pm to get my camping gear. The Google info says 5pm. My ride came back to pick me and the gear up at 4:30pm and the outside gate was locked we waited for someone to come back at 4:50 and I explained how I have been trying to leave by 5pm the advertised time and the guy locked us inside while we packed the gear and had to ask to be let out. They didn't check before locking the gate before 4:30pm. The door says 4:30 and Google says 5pm. Checking the lot before locking or fixing Google could have fixed the problem before it had happened.

Jayson M.

The Absolute Best Storage facility, no comparison to any. They have large. Clean Units from 10x30 to 10x20 and down. You can't beat the price anywhere. Awesome customer service, very knowledgeable, professional, empathetic and friendly. Karolyn and Rita run the office help customers right away. Extremely Impressive Business.

Skye W.

The employee try’s to hustle you for cash late fee even if your there 15 minutes before close. Guy always has attitude even if you rent $1,000 a month worth of space for him. Save the headache go somewhere else

Martha J.

Great prices, clean storage and friendly people Brian ,one of the employees helped me a lot I highly recommend.