Bellhop Movers Nashville - Nashville, Tennessee

Tyler K.

Read this before hiring Bellhop! We and several of our neighbors all moved at the same time out of a townhome community. All of us had 26 ft box trucks with lift gates and the bellhop driver didn't feel comfortable driving the truck. Now not only did we have to extend our lease due to their unskilled driver, they're also making us pay 315 for cancelling (their guys refused to do the work). Now my attorney is getting involved and all sorts of issues are coming up a that are costing me thousands. I highly recommend black tie moving. Their customer service is great and they got the 26 ft box truck with the lift gate right into position after about 5 seconds of effort.

Sarah G.

I had an outstanding moving experience with Bellhop! From the initial online booking to saying goodbye to the crew, everything was seamless. The communication from Bellhop HQ after I submitted my request, as well as with the team lead on moving day, was excellent. Their pricing was competitive with other local companies. This review is based on my move across town in Nashville, and it was quick, efficient, and painless. I didn't have to worry about a thing. If you're on the fence, I highly recommend choosing Bellhop!

Jigar P.

I've used Bellhop twice now, and each experience has been exceptional. The team was timely, professional, and handled my belongings with great care to prevent any damage. They also took extra steps to ensure my new home was kept in perfect condition during the move. I highly recommend Bellhop to anyone looking for a reliable and efficient moving service—I’d gladly recommend them to friends and family!

Emily K.

DO NOT USE THIS COMPANY. I can’t reiterate this enough. DO NOT USE THEM.
I provided them with a detailed inventory list of every single piece of furniture in my house and the quantity of boxes they needed to move. 3 days before the scheduled move they contacted me saying they misquoted and it was going to be an additional $200 per hour (scheduled for 10 hours so $2,000). I said absolutely not, you had more than enough information to quote this properly and you also are coming to me 3 days before my move which gives me zero time to even secure another moving company. As you can imagine, because I said no, they put huge holes in the walls, severely scratched the floors (brand new home), shattered a mirror, shattered the glass on a bar cart, shattered a side table, lost the hardware for the bed frames so we couldn’t put our beds back together, and severely scratched our leather sofa we invested in. They had zero respect for our belongings and new home. And when I contacted claims, they offered me $400! Lily in their support department has zero empathy towards customers. I asked her how she even came up with this number and she said it’s a percentage based on weight of the items. She did not even have dimensions or any details to even come up with the weight- it was completely made up and I was supposed to be accepting of it. I asked her how she would feel if she invested in a new home and furniture and the moving company completely destroyed her belongings and her response was again a complete lack of empathy and zero willingness to alleviate the problems her team left me with. She made her teams mistakes my problem.

Shellysse G.

Great company! Movers were on time and professional. They worked hard and did a great job helping pack our merchandise and load our moving truck. I would definitely recommend

gavin T.

In June i was sold a move and told that the completion of the move would take place from our storage unit to our house when we are ready.

Our move was flat rate. And i was told that the second part would be under $1000. At no time did anyone say the second part of the move would be hourly. ***i even called before our June move to make sure it was a flat fee and asked what happens if they take longer. You should be able to find this communication. ***

I called and asked for the completion of our move in September. I asked the person to look at the list of our previous move and tell me the time and number of people to send. He did tell me the hourly cost but i thought (just like last time) that he was just calculation our total verbally. I agreed to the total and asked if that was enough people and enough time to complete the move and he said yes.

The movers arrived to our storage unit at 9:20am and did not finish packing our things until after 1pm. It was a first floor unit with no elevator or stairs.

They arrived at the house at between 1-2 and we were all completely shocked it too then so long.

**they did not have to wrap or pad a single item**

They got to the house and i was shocked that they didn't have anything to help them lift anything because they were all so small and struggled to carry more than one box at a time! I even started unloading the truck myself because i couldn't believe how slow they were.

They were very nice people- but had trouble carrying every single thing in! It was a struggle!

**they did not unwrap any of the items. And they left 60% in one room we are using for storage. A very small amount of the items were taken to their rooms and they did not put anything together. I was also told they would put all beds together (see June recording) and they did not put a single bed together NOR did they unroll a single rug.

I say all of this to explain that we did not ask them to do anything more than move things from the storage unit into the house. That's it- and they were so slow that it took them far far far longer than anyone would reasonably expect.

O did not complain about it because i thought it was a flat rate move.

Then without any receipt or any notification- my card was charged and extra $650 with no notification and no receipt provided.

I have sent hours telling Bellhop about this and they will do absolutely nothing to make this right.

cheyenne C.

Luis and Gabriel ROCKED!!!! They worked quickly and had great attitudes! We couldn’t thank them enough & will definitely use bellhop for any future moves!

Craig C.

The guys showed up on time, were very professional and worked hard the whole time that they were here. I would definitely recommend Bell Hop Movers! 5 star service all the way!