Augusta Avenue Storage - Waycross, Georgia

Jon B.

I am writing this review after having rented a storage unit at Augusta Avenue Storage for the past three years, and I couldn't be happier with my experience. Helene, the manager, has truly created a welcoming and efficient environment that makes storing my belongings a breeze.
From the moment I first arrived, Helene's professionalism and attention to detail stood out. The facility is impeccably maintained, secure, and easily accessible. It’s clear that Helene takes pride in ensuring everything is in top-notch condition, and it brings me peace of mind knowing that my items are stored in such a safe environment.
One of the primary reasons I chose Augusta Avenue Storage was the incredible convenience of their package acceptance service. As someone who often has work-related packages delivered, this feature has made my life so much easier. Helene is always prompt and reliable in handling my deliveries, ensuring that my packages are secure and ready for me whenever I need them. It saves me time and headaches, and it's a huge advantage for anyone with a busy schedule!
The facility itself is user-friendly, with well-marked units and ample lighting, making access straightforward and worry-free, regardless of the time of day. Helene is always on-site and available to assist with any questions or concerns, providing exceptional customer service that sets this place apart from others.
Overall, I wholeheartedly recommend Augusta Avenue Storage to anyone looking for a reliable, clean, and accommodating storage solution. Helene’s dedication to her clients and the community really shines through, and I truly appreciate all that she does to make this facility the best in town. Here's to many more years of seamless storage with Augusta Avenue Storage!

Davina W.

In having a unit at this facility since 2015, I've had no negative issues to either complain or report.The service received by Ms. Helene has exceeded far above my expectations. She is a tremendous asset to this facility and I am a very satisfied customer.

marvin R.

Horrible customer service. The last upfront seems to think that threatening to call 911 will solve anything or scare anyone.
Infested with rats and bugs.
I would not suggest these

K &. E. D.

The only spot in town that accepts packages

Great location with ease in and out access
Been there 5 yrs with no problems and great service

C S.

Clean, professional and lowest price I found in town! Can't beat the customer service I received from Ms. Helene! Helene made it very easy and put my account on automatic payment so I don't ever miss a payment. Recommend 100%!

Sandra R.

Do not waste your time with these people. Horrible and rude customer service.

J. H.

To whom it may concern,

During the past seven years I have been a faithful storage unit customer with Augusta Ave storage.
Throughout the years I have come in contact with two property managers and a few site employee's, all of which have conducted themselves with professionalism and kindness.
Last Saturday, site manager Helene shown herself to be the icing on the cake.
Helene has a very special way of relating herself to your personality and your needs. Based on my personal experience, Helene is someone who works beyond the scope in making my time and space an enjoyable experience.
Thank you to whomever made the decision to bring this bright light onto the payroll.
Another reason why I'm happy to continue my relationship with Augusta Avenue Storage at this time.

Jose J.

This place is great! The manager was super helpful in my experience, she answered every question I had and helped me have the perfect storage place. The place was really clean and I will rent again because of her service!