Antioch Ace Hardware - Antioch, California

Antioch Ace Hardware stands as a well-established and respected fixture within the Antioch, California community. Located at 501 Sunset Dr, Antioch, CA 94509, this hardware store offers a comprehensive range of products and services catering to both homeowners and professionals alike. The store’s telephone number is 9257572500, and visitors can explore their offerings and find detailed information on their website: acehardware.com. It’s a Small Business committed to providing exceptional customer service and a valuable resource for all home improvement needs.

Specialties and Product Range

Antioch Ace Hardware distinguishes itself through a diverse selection of products, encompassing several key categories. Primarily, it operates as a dedicated Hardware store, stocking an extensive inventory of fasteners, plumbing supplies, electrical components, and various tools. Furthermore, it functions as a robust Home improvement store, providing materials for projects ranging from minor repairs to significant renovations. A significant aspect of their business is their role as a Paint store, offering a wide variety of paints, stains, and related products, alongside expert advice on color selection and application. Finally, they are a recognized Tool store, carrying a broad assortment of hand tools, power tools, and equipment for various trades and DIY enthusiasts. Customers can reliably find the necessary supplies for a multitude of projects, making it a one-stop shop for many home improvement endeavors.

Convenience and Customer Service Features

Antioch Ace Hardware prioritizes customer convenience and satisfaction. They offer Delivery services, allowing customers to have their purchases brought directly to their homes or job sites. In-store pick-up is also available for online orders, streamlining the shopping experience. The store provides valuable On-site services, including assembly services for purchased items, ensuring customers can properly assemble and utilize their new products. A Service guarantee is offered, demonstrating their confidence in the quality of their products and services. The store’s layout and operations are designed for Quick visit, minimizing wait times and maximizing efficiency. Recognizing the diverse payment preferences of their clientele, they accept a wide range of payment methods, including Credit cards, Debit cards, and NFC mobile payments.

Accessibility and Amenities

Antioch Ace Hardware is committed to providing an inclusive shopping environment. They maintain a Wheelchair-accessible car park, ensuring convenient access for individuals with mobility challenges. The store entrance is also Wheelchair-accessible, promoting ease of entry for all visitors. The store’s interior is designed with accessibility in mind, with aisles wide enough to accommodate wheelchairs and other mobility devices. Furthermore, they provide Free parking lot, adding to the overall convenience for customers. The store’s dedicated team is known for their friendly and helpful demeanor, contributing to a positive shopping experience. Their staff is consistently praised for their willingness to offer assistance and advice, making them a valuable resource for customers of all skill levels.

Customer Feedback & Reputation

Antioch Ace Hardware consistently receives positive feedback from its customers. Currently, the store boasts 466 reviews on Google My Business, reflecting a significant level of customer engagement. The Average opinion is 4.3/5, indicating a high level of satisfaction among those who have visited the store. Customers frequently commend the staff's helpfulness and knowledge, as well as the store's well-stocked inventory and convenient location. There are occasional mentions regarding product availability, with some customers noting the need to visit multiple locations to find specific items – a common challenge within the larger Ace Hardware chain. However, the overall sentiment remains overwhelmingly positive, highlighting the store’s strengths and commitment to customer service. The store’s established presence and reputation within the Antioch community suggest a strong foundation for continued success. It’s a place where residents consistently turn to for their home improvement needs, valuing the combination of product selection, service quality, and community connection.