All Right Storage - San Diego, California

Tim E.

This facility is not secured overnight. The pedestrian gates and doors to the buildings are left completely unlocked and in some cases left propped open. If they have an alarm system they don't set it.

I had a stack of boxes fall on me in one of their units. Totally my fault. But I was hurt pretty bad and I thought I should go to urgent care for the pain in my back and ankle. By the time I crammed the stuff back in my storage unit and hobbled to my vehicle, it was a few minutes after their 7:00pm closing time. When I entered my code to the vehicle exit gate it said "access denied, no after hours access." I found an employee named Diego who tried his gate code and got the same result. Diego said he would go to the office and get a gate code that would work. He never came back.

By 7:45 I had called every phone number I had for All Right Storage and sent them an email. I even called their facility in Irvine hoping to catch someone by luck. I decided to try to track down Diego or any other employee. For almost 2 hours I wandered that facility yelling and making noise. Walking in and out of buildings, through gates, opening closed doors, etc and no one ever approached me. I never set off an alarm. I never encountered a single employee or security patrol. Needless to say if I had been a thief, no one would have stopped me from popping every lock in that place. A thief couldn't get his car on property, but that's no problem since even their dolly and cart area was unsecured and all the pedestrian gates to the street were wide open. I eventually found a friend to pick me up and I had to return for my car the next day.

I spoke to the facility manager. Basically, his response was that I shouldn't have been there after 7 and it's normal for the entire facility to be left unsecured overnight. Because "in 8 years we've never had a problem." He said that to the guy with the problem, unbelievable, right?

Miguel B.

Very Friendly and Helpful Management Team. Been Here Renting for Few Years and very Secure. Exellent Hours Compare to other storages on the area and competitive Prices. Highly Recomended. Things I would love to See in the Future is a Forklift Service. Thank You Allright Storage

Robert D.

There was plenty of parking space. I was in and out with no issues

Johana O.

I appreciate this business for the flexible hours. I have the ability to store supplies early in the morning or later throughout the day. The prices are affordable for people that have to store items that no longer fit inside small homes. The staff was very friendly and answered all of my questions. The facility is so organized, clean, and they have bathrooms available. The staff works really hard to plan and prepare for their clients. If you are in need of a forklift for heavy supplies you can schedule ahead of time. I had a friend move from San Francisco and was under a lot of stress to move personal items and furniture to San Diego. This business was a true blessing. You are able to store big furniture and personal items that carry that sentimental value that you just can't throw away. I highly recommend this facility for those in need of storage space.

Scott K.

The Place is affordable, clean, and the Staff are Awesome!!! I have been renting for 4 months and Rosa is AMAZING!
The only complaint for me is that some of the renters will park their trucks in the way but generally everyone is nice enough and respectful. I would rent here again! Also the trash cans are for the facility not really for customers but I never had to use them but once.

Tommy A.

The staff is awesome but the hours aren’t so good.

It makes absolutely no sense to me that the storage place closes early on the weekends when that’s the time people are moving or need things from their storage. I’ve been with them for years and I can’t tell you how frustrating it is not being able to get in when you have time off

Tony V.

Great place feels safe for my valuables and staff is very professional and polite always helpful highly recommend prices are great

C. C. R. R.

I have been renting here for a little over two years, and this place has its perks, and it has its disadvantages. On the plus side it's in an awesome location, and the hours are really good, both office and gate hours. The place is always clean and safe, with good lighting. The staff are great, the lady who works the front desk, I think her name is Rosa, is the nicest and most helpful person.The down side is definitely the hidden fees, and costs one will encontrar renting at this facility. The changing rent rate is by far the biggest disadvantage. When I moved in I was paying $20 less a month then I am now, and the rent rates are subjected to change at anytime without much advance notice. Another hidden fee is the delivery charge fees. I was initially under the impression that the recieving of packages was free, however I later found out that if one receives more than a certain number of packages you are charged a $20 fee. I also discovered they do NOT except any packages that come via the United States Postal Service USPS, so it very important to be sure your deliveries are being sent via FedEx, UPS, Etc. In addition, if you require the lock cut off your unit, as I did after loosing the keys to my lock, you will be charged a $10 fee for that as well. Overall it's a nice place in a convenient location, which can get a little expensive, but I definitely would recommend it to anyone looking for storage in the Otay area.