AAA Old Pueblo Moving & Warehouse - Tucson, Arizona

G G

Really polite, professional and careful movers! Felt like my items were treated with the same care and respect that the mover’s would have with their own belongings. They were also very efficient, organized and quickly got everything loaded.

Kayla Silva Maravilla

They do a great job of taking, storing, and returning whatever you choose to store with them. I will definitely be continuing to use their services.

Ian Ambrosio

Very very mixed feelings about this company. The movers were great and very friendly. They were extremely efficient. They were even up for the challenge of moving me from a three story apartment to my own home. Only problem is they clearly damaged my 65" TV, by carrying it ONE HANDED, out to the truck. One of the movers put the TV over his shoulder, went down three flights of stairs, and loaded it on the truck. When we arrived at the new place, they brought it in together, and one of the movers wanted me to inspect it for damage. There was no damage either of us could see, but he didn't advise we turn on the TV to look for any damage.

So they proceed unloading the truck, gave them a tip, and they left. About an hour later, I finally got around to turning on the TV, as thing was pretty busy with the move, and there is damage to the LCD panel. Which is NOT visible when the TV is off. I talked it over with the Operations Manager, Kevin Berry, and he said there is no damage based on the pictures I provided, and the TV company should cover the defects. After reaching out to the company, they said there is clear damage to the TVs LCD panel, which wouldn't show up when the TV is off. This would be caused by being moved incorrectly. They said they will not be helping with the TV. I sent the note I received to them over to Kevin, and he said "We will not be covering replacement of the TV. Not only was there no indication of physical damage at delivery, the TV was also off and had been wrapped with your covering upon the crews arrival. Our crew is very familiar with the proper techniques to move all items inside our customer homes, and we have decades of experience in doing so."

If they have decades of experience, one of the procedures upon arriving with an electronic, such as a TV, should be to turn it on to check for damage, as not all damage can physically be seen. This should be a basic procedure on any checklist. And my TV had a light TV cover on it provided by UHaul, that is hardly any sort of protection, and it was lightly thrown over it.

This company clearly would rather protect their image and selves, than by working with the customer to come up with a solution to something they caused. They will be hearing from my attorney.

George Rodriguez's

Nice place and great people best move i ever had. They took care of my stuff. Also at the same time the mover were kind and friendly. I enjoyed my experience with this company. Thank you so much

Wendy Wiedenbeck

We had a great experience. Used them to store our college student's belongings for the summer. Great follow-up and service.

Arthur Rocha

Used their services of warehouse and local trucking for my temporary business needs here in Tucson due to the annual gem show. Great service and responsiveness; always accommodating and easy to work with. Thanks Ralph and team.

Daniel Zichterman

Great group! Helped out a lot during the gem show.

stuart lauer

Awesome moving experience on time and very Professional. Thanks