Helena Industries - West Helena, Arkansas

Overview of Helena Industries

Located at Address: 101 Martin Luther King Jr Dr W, West Helena, AR 72390, United States, Helena Industries stands out as a notable chemical manufacturer in the region. With a dedicated phone line at 870-572-3434 and an accessible online presence through their website helenaindustries.com, the company offers a comprehensive service to its clientele. The facility is known for its wheelchair-accessible car park and entrance, making it convenient for all visitors.

Key Features

Helena Industries specializes in the manufacturing of chemicals, a field that requires precision and expertise. The company has garnered attention not only for its product offerings but also for its commitment to accessibility and customer service. The presence of wheelchair-accessible facilities demonstrates their dedication to inclusivity, ensuring that everyone can conduct business without barriers.

Customer Experience

Customer reviews on Google My Business reveal a mixed experience. While some appreciate the prompt unloading service, with an impressive turnaround time of just 20 minutes, others note that space might be a challenge. The praise for forklift professionals Barbara Loue and JB is particularly noteworthy, highlighting their exceptional service. This suggests that while Helena Industries excels in certain areas, there's always room for improvement in meeting the space requirements of its loading operations.

Opinions and Average Rating

With only five reviews, the average opinion leans slightly below perfect with a rating of 2.8/5. This indicates that while there are commendable aspects of the company's operations, there's a noticeable gap in customer satisfaction, particularly concerning logistical concerns.

Recommendation for Potential Clients

For those considering engaging with Helena Industries, it's crucial to weigh both the strengths and areas for improvement. The company's chemical manufacturing capabilities and accessibility features are significant assets. However, potential clients should be aware of the potential logistical challenges, especially regarding space in loading areas. Given these insights, it might be beneficial to contact Helena Industries directly through their website to discuss your specific needs and perhaps explore how they can tailor their services to better fit your requirements.

👍 Reviews of Helena Industries

Willi S.

5/5

I delivered here. Checking was alright. But the forklift professionals Barbara Loue, and JB were Phenomenal. Absolutely the best service I have gotten. Unloaded me promptly, Where is super professional in helpful. They Teamed up and unloaded me together in less than 10 minutes. Helena Industries You got some good People working for you thank you

Methuselah969 V.

1/5

Security Guard has bad attitude from the instant you drive up. Truck gate in the middle of employee parking lot bad design, got loaded fairly quickly once I got into dock.

olena S.

4/5

Super fast unloading 20 min. Very little room for backing

Verge M.

1/5

Fat security guard has a very bad attitude

Tiffany J.

3/5