Sportsman's Warehouse - Hot Springs, Arkansas

Jason N.

Sportsman’s Warehouse in Hot Springs is a fantastic store! It’s always clean, well-organized, and easy to navigate, making for a great shopping experience. They have a great selection of outdoor gear, hunting and fishing supplies, and quality apparel. Whether you’re an avid outdoorsman or just browsing, this store has everything you need. Highly recommend!

Patrick M.

I asked an employee stocking airifles if any CO2 air pistols were available for sale. He pointed to the one model they sold. This was behind a case with no price visible. He did not offer to show it to me, and quickly dissappeared. I then waited at the counter in front of the item I wanted to look at/buy for over 15 minutes as the gun salesman did a background check. When he was finished however, he went straight to another person who had just walked up before even looking my way. I'm sick and tired of being treated like an inconvienence by the employees selling firearms at this location. This is not the first time I've been ignored for an extended period even with multiple employees in the area. As much as firearms cost today, this kind of employee/customer engagement is unacceptable. I'm also ticked that they do not carry 16ga shotgun ammo despite selling other niche gauges like 28ga and 10ga. I could go to walmart to get quicker service and they would have my ammunition. Can't say I will be back anytime soon.

Sherri B.

I don’t like to shop where I feel like we are an inconvenience- staff appear irritated if you request assistance - or have questions regarding products every single time- we purchased a rod and reel combo and an additional reel last night but will not be back again- the store literally had maybe 2 other customers there so it wasn’t because there were too many people to help. The pfluger reel was a locked item or we wouldn’t have even bothered them

Wish we could rate less than 1 star

Tommy F.

Worst run store in the world. They never have what you need. Wanted a spotting scope that was on sale. Of course they didn't have one. I wanted to pay and pick up later. They to me to order online the store could not help me. Go figure ps would given zero stars but not a option

Dewey J.

I was at the store shortly before Christmas and expected more sales quite honestly and was highly disappointed. Store was clean and customer service was Excellent.

Tj T.

I will never order anything from there again. I ordered from them from out of state. They had it shipped to the store when it was supposed to be delivered to my address. They even made me fill out a shipping address. They told me that unfortunately they couldn’t ship it to me now. They didn’t even give me an option. I would’ve paid the shipping. I actually had more orders I wanted to make. I guess is good I figured out how they operate. I wouldn’t recommend anyone to buy from them.

Laureen S.

Always a great shopping trip! Always greeted when entering! My husband loves the gun department and fishing. They are always very well stocked. Gun department is always very quick. I believe a Sam helped us last time. Very friendly!

When checking out. It was very nice and quick. Front end is very friendly and organized. We had a question about a price and Katie at the front end. Came over and helped the cashier. They were very nice!

William E.

Customer service is not good. Sent firearm in for repair after shot one time, got it back after season over an still not right. Was told yesterday I would receive phone call an still nothing.