Sutherlands - Hot Springs, Arkansas

Nestled at 1831 Albert Pike Rd, Hot Springs, AR 71913, United States, Sutherlands stands as a beacon for home improvement enthusiasts and professionals alike. With an array of services and products under one roof, this store is a must-visit for anyone looking to enhance or repair their living space. Reaching out to them is straightforward: you can call 501-321-4354, visit their website at sutherlands.com, or explore their offerings online at https://sutherlands.com/store=3809.

Specialties at Sutherlands include a broad spectrum of supplies ranging from building materials and hardware to electrical supplies, garden center products, lumber, paint, plumbing, tiles, tools, and more. This diverse inventory ensures that whether you need basic repairs or a complete renovation, Sutherlands has got you covered.

For those considering how to get the most out of their visit, Sutherlands offers convenient services such as delivery, in-store pick-up, and in-store shopping. The store prides itself on being wheelchair-accessible, with a car park and entrance designed to accommodate all customers comfortably. Their payment options are equally inclusive, accepting cheques, credit cards, debit cards, and even allowing NFC mobile payments.

Customer opinions reflect the store's commitment to quality and service. On Google My Business, Sutherlands boasts 244 reviews with an average opinion of 3.8/5. This positive feedback underscores the store's reliability and the satisfaction of its clientele.

When considering Sutherlands, it's worth noting the emphasis on customer convenience. With a wide variety of products and essential services available, from same-day delivery to a quick visit shopping experience, Sutherlands aims to make home improvement projects as seamless as possible. Their customer-friendly policies and extensive product range make them an invaluable resource for both DIY aficionados and trade professionals.

For anyone in or around Hot Springs looking to tackle a home improvement project, Sutherlands is not just a store but a trusted partner. Whether you're sourcing electrical supplies for a DIY project, looking for the perfect tiles for your bathroom renovation, or simply need hardware for everyday maintenance, Sutherlands' expertise and extensive inventory are sure to meet your needs.

We highly recommend reaching out to Sutherlands through their user-friendly website to explore their products, check availability, or even place an order for delivery or in-store pick-up. Their commitment to customer service and vast range of offerings make them a top choice for all your home improvement needs. Don't miss the opportunity to experience the difference that Sutherlands can make in your home renovation or repair journey. Visit sutherlands.com today or give them a call at 501-321-4354 to get started. Your home improvement adventure awaits

👍 Reviews of Sutherlands

Kurtis Q.

2/5

Let the truth be known that Sutherlands sells cheap wood fencing. I noticed the difference right away and thought I would try it anyway. Big Mistake… I just installed this fencing back in April 2024 , It's now August 2024 and as you can see – it washes out , fades fast , bends , warps , and is falling apart in some areas. I bought Most of my wood fencing from Lowes ( the good fencing that still has darkened brown wood color ) although I spent a few hundred bucks on worthless fencing at Sutherlands and I already need to replace much of it as you can see in the pictures.

Rob C.

1/5

This store is terrible. People that work there don't know anything. Could not tell me where to find what I was looking for, kept telling me the wrong aisle and such. Finally found out on my own they don't even carry post expanding foam. So I was leaving and decided to buy a bucket. Grabbed the bucket and was waiting in line, for a long time. Seems the checker didn't even know how to checkout lumber and was taking forever. I finally put the bucket down and left the store. Never going back. People are stupid, Stock is poor, just a bad place to go shopping for anything.

Joel M.

5/5

Great prices and it's very easy to find everything. I found out from a cashier that the company stalks the online prices and they aggressively price their products to beat them! I have yet to find anything online that was cheaper than Sutherlands!! It's true that they're thinly staffed but do you really need a babysitter when you shop? I'm an adult, I can find what I need. If I can't, I'm also an adult who can go find somebody to help me and wait for them to have time to help me. Whatever they're doing, it's working because prices can't be beat. Today, I bought a space heater for $40- it was $59-70 on Amazon. Oh, and this is the view I saw walking out the store. Beautiful. UPDATE: I still shop here after a couple of years and folks are very nice. They're very helpful when I ask for help. One of the biggest and best times here is when they bring in the plants. Great sales and a large variety of unique plants. I now have an olive tree and it's still doing well! My Camellias are also doing very well and I got a great price. I bought a drill here for less than online prices and it's been working great.

Melisa G.

5/5

Sutherlands is my go-to to buy spring flowers and plants! Great customer service always and a great deal on the plants they sell. I believe it was Leslie that helped me this morning in the garden area outside, she knew all the answers and was very helpful. Excellent customer service!

Matthew L.

1/5

Came here to find two items I needed . I walked around the store which was not busy . I was there for over an hour searching for the items I needed and no one stop to ask if I needed any help despite several employees AND the manager walking by me as if I’m a ghost . I was clearly looking for a product but they didn’t have the common curtesy to stop and be of assistance. This is why Amazon is making money hand over fist . I try to support my locals stores however when you can’t find help and you are totally ignored it’s not worth the drive into the store . The manager seemed more concerned about moving displays than helping customers in the store . Also , the aisles had several boxes and miscellaneous equipment scattered on the floor which I tripped over . Big hazards in the aisles. This is a lawsuit waiting to happen . Bottom line, this location has horrible customer service. I will take my money to Amazon and just wait a couple days for the items I need . Much less stress and hassle. This manager needs a refresher course on customer service. Hopefully he will get additional training on how to treat and approach customers.

Kevin G.

5/5

You get service here, not what you get at big box stores. You get to know the staff, and they'll move heaven and earth to help you. They keep their employees, which tells me they're a good company and I've enjoyed getting to know them. I would buy stock in Sutherlands, but they are privately owned. I'm glad they're here and glad to have them as a local company.

Shin S.

1/5

Never again! I bought a $15 dollar light buld that didnt work. I returned it the next day with the receipt and was told I need to provide a driver's license and phone number. I told the cashier that is ridiculous. I complied but let her know I won't be back. Through the conversation she got nasty and said the return policy is on the wall and said
I can talk to a manager. I'll never shop there again. Imagine having to give a driver's license and phone number to return a light bulb. She entered my driver's license info into her computer and who knows what there doing with my phone number. RIDICULOUS!

Sandra M.

5/5

Great store. Love their plants and the free popcorn. Popcorn is the best ever. 2 of the plants I got