Costco Distribution Center - Monrovia, Maryland

Rhonda Haynes

Truckers lined up outside the entryway probably asleep - Thank you to the Costco driver who blew at me so I didn’t wait behind them. This place runs a tight ship it’s Great! In & Out even gave my puppy a biscuit total 5 stars!

Spencer G

This is the worst place I've ever been to. Starting from the start, they had a worker out by the road and he stopped me and told me to stay right going through. So I did just that, come to find out you're supposed to stay LEFT, staying right is for their carriers. About 7 of 8 other drivers also did just that so I know it wasn't ME mishearing anything. Then after I sort that all out, I get a door, an start heading around the building. I tell you, this is the most disorganized warehouse I've ever been to. You have trucks parking in the middle of the lanes all while trucks are both coming in and out. There's plenty of room but everyone seems to drive wherever they please, ever see those videos of traffic in India? That's exactly what it felt like.

Milan Djuric

I don't know why so many bad comments. I was here 2 times and both times were great. I had a 5am appointment. I was in at 3:30, got a door right away, empty by 4:30am. I had a full load of frozen bread. Maybe depends what time you arrive and what product you have... I don't know but I'd gladly come here again

Sukhdeep Singh Dhaliwal

I am seeing some driver reviewing this facility lower saying docks are congested.
Delivering here, I noticed it’s not their fault. Some idiot drivers are asked to wait at the parking lot while given the dock number and told that YOU ARE STAGED that door. Even on their buzzers it displays STAGED FOR DOOR. Yet these idiots proceed to docks and make the area congested.

Then someone from the warehouse had to come out and help the drivers move across the waiting trucks to back up at the dock.

Video 2: some drivers ran out of patient and started fighting wach other. 😂

The only failure the workers had here is to manage to keep the waiting drivers in the staging area.

Robert Kennedy

Trash trash trash. 4:00 a.m. appointment.

In the dock by 5:00 a.m., Green light by 7:30. Someone knocked on my door and woke me up because my light was green and I was halfway awake.

Leave the doors open go out the door and then when I go to close my doors after I get my proof of delivery (clean bills), Guess what? They never unloaded my trailer.

So I go back to the receiving lady Paulina A Pelaez (name that was on my receipt showing delivered) I asked her if the product was rejected she said no and then she said with a nasty tone "Why did you leave and not look?". Mind you it's like 5° outside so I told her the truth because it's cold 🤣.

So she starts to be rating me so basically I told her do you want your product because I have a signature showing that you received it?

And then she told me to leave.

Listen just to preface I'm not your typical truck driver I came from the corporate world. I did customer service for high end corporations So I know how to speak with people and how to coach and develop people doing customer service and sales and that lady should not be interacting with the public.

Also aren't you security shouldn't you be insuring that I'm not leaving with product in my truck? 😂😂😂

Shawndale Williams

been here since 9am then waited for dock door. sat in the staging area for 1hr and half when pager says to go to dock 524. After heading to the dock down the hill, i notice my dock already has a truck locked in and driver waiting. i sit in front of the docks for 2 hours then my pager says load complete. on top of slow learning drivers, the dock door pager goes off and i go knock on the driver door. As soon as i move to the door, another pulls up out of nowhere behind saying he has the same door. no management of docks around door 500-553 so trucks are all over and the yard drivers dont have radios to the gate at all. i’ve delivered loads to costco stores and dc’s as a dedicated and OTR driver. This is by far the worst DC ive been to period.

Sammy Ollad

Parking is plenty for overnight and street parking either way and that STAFF are very professionals and cordial and very nice individuals !!
It would help you greatly if you could check in at least two Hours before your appointment because it gets really hectic and heavy traffic around 5am 🕔!!
Once you dock its fairly easy load out about less than an 1Hr very fast unloading in my personal experience!!
Good luck

Angel Figueroa

I've been to many Distribution centers and I've never seen anything like this place. I was 12th to get in it wasn't too bad. But there is currently about 50 trucks trying to get out at the same time. The guard shack is slowing thing down really bad