Columbia Bank - Junction City, Oregon

Columbia Bank: Your Trusted Financial Partner in Junction City, OR

Nestled at 285 W 6th Ave, Junction City, OR 97448, United States, Columbia Bank stands as a beacon of financial stability and convenience for the local community. With a history of dedication to customer service and a wide array of financial solutions, this institution is more than just a bank; it's a trusted financial partner.

About Columbia Bank

Columbia Bank is a full-service bank that has been serving the financial needs of its customers for many years. It offers a comprehensive range of products and services to cater to the diverse financial needs of both individuals and businesses. The bank's commitment to providing exceptional customer service has earned it a reputation for excellence in the financial industry.

Location and Accessibility

For those who prefer to manage their banking needs from the comfort of their vehicle, the bank offers a drive-through facility. Additionally, the bank ensures accessibility for all customers, providing a wheelchair-accessible car park and entrance.

Specialties and Services

• Banking Services: Columbia Bank offers a full range of banking services, including checking and savings accounts, certificates of deposit, and individual retirement accounts (IRAs).
• Business Banking: The bank caters to the financial needs of businesses, providing services such as business checking accounts, loans, and lines of credit.
• Loan Agency: Columbia Bank acts as a loan agency, helping customers secure loans for various purposes, including home loans, auto loans, and personal loans.

Customer Feedback and Opinions

With 14 reviews on Google My Business, Columbia Bank maintains an average rating of 2.6 out of 5. While the average rating may not be exceptionally high, it's essential to consider the positive aspects highlighted in the reviews. One customer praised the bank, stating, "Went in to take care of accounts that another branch didn't know how to do. Joseph E was knowledgeable and kind. He quickly took care of what I needed efficiently and professionally while being personable."

This review underscores the bank's commitment to customer service, with staff members going above and beyond to assist customers. It also demonstrates the bank's ability to handle complex financial issues, indicating that they have the expertise to manage a wide range of financial needs.

Columbia Bank's lower average rating may be due to a combination of factors, including the relative newness of the location, as indicated by the bank's website, and the ongoing global pandemic, which has significantly impacted the operations and customer service of many businesses. Despite the average rating, the bank's commitment to customer service and the positive experiences of some customers suggest that it is a valuable financial resource for the Junction City community.

👍 Reviews of Columbia Bank

Joseph G.

1/5

I do not like this bank now that it is Columbia bank it was a much better bank before. They like to mess with your account A LOT. Moving banks asap. Ok call for what to let upper management know about what they are doing lol they already know hens me moving banks ASAP lollollol...

Michaella B.

5/5

Went in to take care of accounts that another branch didn't know how to do. Joseph E was knowledgeable and kind. He quickly took care of what I needed efficiently and professionally while being personable.

XOXO

1/5

I honestly and sincerely think that this bank deserves less than one star because they do not have the category and type of people they need to work based on their role, as people they are a disgusting person for treating clients very badly, especially a woman who has her She has black hair and is brunette, she looks a little Latin, but I honestly don't think she is. She behaved in a horrendous and very racist way. The truth is, I wouldn't recommend this bank. It's better to go to the US Bank, which is almost next to them. They don't even treat you well. They don't. comparison here!! Better not waste your time here on Umpqua Bank.

Christie G.

1/5

These people are horrible and they lie BIG TIME. I received an inheritance check from my grandparents and they rejected it because my last name was different on the check. Okay my bad, they told me how to fix it which I DID but they froze my account and I’m under investigation for fraud even though there was absolutely 100% ZERO FRAUD. I got another check in the correct name and they refused it even AFTER I did what I was told. They were rude, treated me like a fool and wasted a ton of my time. My rent check was returned and I’m in trouble now because of THEM. Don’t go here EVER! They will screw you over without thinking twice about it

Shannon H.

5/5

I recently visited this branch on two occasions and was assisted by Cory. He was very friendly and helped with a couple of changes to me and my husband's accounts. We greatly appreciated his knowledge and helpful attitude.
Thanks Cory!

Hans S. D.

1/5

Went in with an elderly friend to assist her with her banking. We are under quarantine and although not one other person in bank, we were left standing and exposed to virus while a twenty something girl sat at her desk, yapping on the phone and ignoring us. My friend had made an appt with her earlier to meet, despite this girls comprehensive lunch schedule, so was surprised to be left standing for so long and exposed for unnecessary amount of time. When the bank worker finally got off phone, she proceeded to shuffle papers for another full 5 minutes while we stood about 8 feet from her desk. I have to assume this was some minimum wage worker power play? When she FINALLY gave us her attention, she was rude, very condescending and scolded my elderly friend from giving her debit card to dish satellite! What is your debit card for if not to use? She actually threatened her, told her she would help her today but if she continued to use her card, there would be charges. Transaction was so rude, condescending and out of line I will recommend my small town neighbors to take their money elsewhere.

Betty M.

1/5

Just had another bad experience with Umpqua Bank, for me, they are hitting about 100% in their efforts to make no effort in helping you, Or even being friendly and bordering on surly.

Rajan S.

5/5

Umpqua bank in all is great. This branch is one of the best in the company.