Northridge Home, Inc. - High Point, North Carolina

Address: 4193 Eagle Hill Dr #103, High Point, NC 27265, United States.
Phone: 3368970101.
Website: northridge-home.com
Specialties: Furniture manufacturer.
Other points of interest: Wheelchair-accessible car park, Wheelchair-accessible entrance, Credit cards.
Opinions: This company has 10 reviews on Google My Business.
Average opinion: 3.2/5.

📌 Location of Northridge Home, Inc.

Northridge Home, Inc. 4193 Eagle Hill Dr #103, High Point, NC 27265, United States

☎️3368970101

⏰ Open Hours of Northridge Home, Inc.

Monday: 8:30 am–5:30 pm
Tuesday: 8:30 am–5:30 pm
Wednesday: 8:30 am–5:30 pm
Thursday: 8:30 am–5:30 pm
Friday: 8:30 am–5:30 pm
Saturday: Closed
Sunday: Closed

Northridge Home, Inc.

Northridge Home, Inc., situated at 4193 Eagle Hill Dr #103, High Point, NC 27265, United States, is a distinguished entity in the furniture manufacturing industry. This company, with the phone number 3368970101, has established a strong presence both locally and internationally, thanks to its commitment to quality and innovation.

Northridge Home, Inc. specializes in the production of a wide array of furniture pieces, catering to diverse tastes and needs. Their product range includes but is not limited to, living room sets, dining tables, bedroom furniture, and home office solutions. Each piece is a testament to the company's craftsmanship and attention to detail, reflecting a perfect blend of style and functionality.

One of the key aspects that sets Northridge Home, Inc. apart is its customer-centric approach. The company understands that every home is unique, and thus, offers customization options to ensure that each piece of furniture fits seamlessly into the client's space. Moreover, their dedicated customer service team is always ready to assist clients, providing expert advice and ensuring a hassle-free shopping experience.

The company's physical location is strategically placed to serve its local community effectively. High Point, North Carolina, is known for its thriving furniture industry, and Northridge Home, Inc. plays a significant role in this sector. The showroom at 4193 Eagle Hill Dr is wheelchair-accessible, with a designated parking space and an entrance that caters to individuals with mobility challenges, reflecting the company's commitment to inclusivity.

Northridge Home, Inc. also understands the importance of accessibility in today's digital age. Their official website, northridge-home.com, offers a convenient platform for clients to browse through their extensive collection, seek inspiration, and make purchases. The website is user-friendly and accessible, ensuring that it caters to a broad spectrum of customers.

Northridge Home, Inc. accepts various payment methods, including credit cards, making transactions secure and convenient for clients. This flexibility in payment options is another testament to the company's customer-focused approach.

The company's reputation is a testament to its quality of service and products. With 10 reviews on Google My Business, Northridge Home, Inc. maintains an average rating of 3.2/5. These reviews provide valuable insights into the company's operations and the experiences of its clients, offering a comprehensive view of the services provided.

Why Choose Northridge Home, Inc.

Quality Craftsmanship: Northridge Home, Inc. is committed to producing furniture of the highest quality, ensuring that each piece stands the test of time.
Customer-Centric Approach: The company's focus is on understanding and meeting the unique needs of each client, providing personalized solutions and exceptional customer service.
Accessibility: With a wheelchair-accessible showroom and entrance, Northridge Home, Inc. ensures that its services are inclusive and accessible to all.
Innovation: The company continually invests in research and development to stay at the forefront of the furniture industry, offering clients innovative and trendy designs.

👍 Reviews of Northridge Home, Inc.

Northridge Home, Inc. - High Point, North Carolina

Ann P.

1/5

I ordered a desk from Northridge Home. The package came half opened, and the Hardware was scattered all over the box, while some fell out during shipping. I called Customer service and explained the situation. They told me it would take up to 10 days to ship with proof of purchase. Do they really think I would call an 800 number, wait on hold for 10 minutes, and steal a handful of nuts and bolts? I told them I would return it to Costco, and they didn't seem to care. So, my next phone call is to Costco to file a complaint.

Mark S.

3/5

Purchased platform bedroom set through Costco. Very nice quality but really poor service. I wanted to give a lower score but the quality is definitely there. I moved from one state to another and when my stuff was delivered I was missing the corner bolts (8) and crescent inserts (4) needed to attach the rails to head and footboard. Proprietary parts - Costco kept trying but was told that they “may” get these beds back in stock in another 4-6 months and “may” get extra parts. I should check back then. They said these parts are in warranty inventory but since they were lost they couldn’t help me. I purchased the bed only 2 years ago. Costco said they could take the bed back and refund the money (love Costco!). I went that route and ordered a new bed (different manufacturer). I won’t order Northridge again since they don’t support/back their products. I did wind up finding the pieces wrapped up in a blanket!! Cancelled my order and return - keeping the bed but only because I know costco will make things right if I need further support.

Eric F.

5/5

Ordered a Northridge bed. Brackets were put on wrong. Customer service was able to get us the parts within a few days and the bed had been great since.

SVC F.

5/5

Happy with my king bed, got it a Costco and it was missing a a part, I call customer service and they provided me with an amazing customer service that surprised me. Only asked me for order number and part missing and send my part in 3 days.

That’s some good service!! and happy with product & quality.

Keep the good service alive

luis B.

1/5

Poorly made product. Less than 2 yrs after purchasing a queen size bed, the two legs under the bed were completely twisted, bent, and providing no support whatsoever. This bed is used by my 3 yr old granddaughter so weight is most definitely not the issue. Paid almost $650 for the bed. Spoke to Northridge and they offered no practical solution. Terrible customer service and product workmanship very lacking if they last less than 2 yrs. Will not rebuy from this manufacturer again.

Jason G.

1/5

Please be cautious with this company. Purchased a dining room table/chairs not even 6 months ago from costco. Once chair leg came defective from factory. Numerous calls and i'm told "We don't have parts, nothing we can do"

Funny thing is inside all the packaging there is so much marketing BS about how great this company is and how they strive to do everything to make you happy... until you need their help...

i've 'escalated' my case and we will see if they do anything further than a cold email back.

If I get any decent resolution than i'll adjust this Google review.

David C.

5/5

Bought a set of 4 dining chairs through the Costco site, when they arrived i found the packaging was really good everything was properly protected, the assembly was really easy and they feel really solid. I'm very happy with this purchase

vimalan V.

1/5

I bought this two seater sofa from Costco
But the recliner works only one day
I called the customer service but they says just return it to Costco and it’s very big size and now I need to pack it and return it to Costco
It’s very big headache
I don’t recommend this product very poor quality and very poor customer service