Antioch Toyota Service Center - Antioch, California

Jennyy '. S.

Supper upset and disappointed, was given a price to fix a couple things was told the price of the parts( including labor ) but i was Never mentioned that labor was that much until i got my reciept and seen it was only 200 for parts and $800 in labor. NEVER DOING THIS AGAIN let this be a lesson learned. I Asked her CLEAR questions and she practically lied stating the price of the parts were that much but in reality it was that much because of labor.

Angelica L.

Ask for Carlos Lara he will move mountains. We walked out happy customers with a brand new car.

Vintage R.

Great service as always! Just had the 15K service and just like the previous 2, got all the support needed and the car back running really well! Friendly employees always trying to make sure you have the best experience.

Alfredo G.

I brought my highlander to them with two engine codes: p0020 & p0022. I tried to fix the issue myself by doing an oil change and cleaning and checking the electrical current of the vvt solenoids. Even though the vvt solenoids were within specs they changed them because one was a bit loosed. They erased the codes, handed me a 900$ bill and sent me home. The codes came back the next day and took it back to them. This time they said they were going to check under the valve cover . They called to tell me they thought the problem was with the timing phasers and in order to fix the problem they would need to drop the engine and everything would cost me 10k!!! I said no and went to pickup my car but they still charged me 390$. I walked out of there with a $1,300 bill and to engine codes!!
These guys were just guessing and throwing parts in it. According to them, they were just following their manual. 🤬

Jose C.

Very disappointed with this dealer. I will never be back to a toyota dealer. They have some very incompetent employees.
I bought a 2022 toyota tacoma and had a bad battery which leaked acid. The paint where the acid leaked on was eaten by the acid. They don't want to fix it.

Amritpreet S.

Terrible service made me wait two hours for my car and told me they couldn’t do my service since my car was “too low”. My car is not slammed at all just lowered roughly 2 inches. Wasted my time and ruined my day.

Lauren G.

They probably flagged my review and it got deleted.

I traded 2 of my cars for a Prius 2022 back in June 2023 (Biggest mistake). Richard Quader said he will take care of it. Now my balance from my previous lender went up because they never mentioned that the car I traded wouldn’t be “paid off”. Now I have to deal with it and it affects my credit score. Trust that this dealer will not disclose vital information to you. Especially if you trade in a car and if you still have a balance, they won’t fully pay the car and you’d have to take care of the balance.

edimar G.

Kevin, my service advisor, is one awesome person. Got my car done in no time and even gave it a wash. The type of service will make people comeback over and over