1-800-PACK-RAT - Tucson, Arizona

Address: 711 S Jacobus Ave, Tucson, AZ 85701.
Phone: 8007225728.
Website: 1800packrat.com.
Specialties: Mover, Logistics service, Self-storage facility, Storage facility, Transportation service, Trucking company.
Other points of interest: Onsite services, Wheelchair accessible entrance, Wheelchair accessible parking lot.
Opinions: This company has 8 reviews on Google My Business.
Average opinion: 4.5/5.

Location of 1-800-PACK-RAT

8007225728

1-800-PACK-RAT is a reliable and versatile company that offers a range of services including moving, logistics, self-storage, transportation, and trucking. With a convenient location at Address: 711 S Jacobus Ave, Tucson, AZ 85701, it is easily accessible for those in need of their services.

The company's website, 1800packrat.com, provides all the necessary information for potential customers, including a contact phone number of Phone: 8007225728.

1-800-PACK-RAT specializes in providing moving and storage solutions for both residential and commercial customers. They offer onsite services, making it easy for customers to load and unload their belongings. The company also has wheelchair accessible entrances and parking lots, ensuring that all customers have equal access to their services.

With 8 reviews on Google My Business, 1-800-PACK-RAT has an impressive average opinion: 4.5/5. Customers have praised the company for their professionalism, reliability, and flexibility.

If you're looking for a moving or storage solution in Tucson, AZ, 1-800-PACK-RAT is a top choice. Their experienced team, convenient location, and wide range of services make them an ideal partner for all your moving and storage needs. Don't hesitate to contact them through their website, 1800packrat.com, to learn more about how they can help you.

Reviews of 1-800-PACK-RAT

MOE Now

5/5

Lamar did such a fantastic job communicating with us about our pick up and delivery making it seemless without us even being present. Lamar placed the pod perfectly as he described he would. Thank you so much Lamar for excellent service

Jared “Herezj9143” Gerez

5/5

High quality customer service, solid steel durable storage units, timely pick up and delivery. Moved from Tucson, AZ to Columbus, OH. They price matched and dropped over 1k off their initial quote. No issues or delays with pick up or drop off. Everything arrived intact. Would definitely use again if I ever go back across the country.

KJ

5/5

Moved 1,800 miles with two containers. Great customer service from beginning to end. Fair pricing, easy scheduling, great communication. I would use again for any type of move. Completely opposite experience from a prior move with the top competitor.

Julia Barra

5/5

Everyone who helped me along the way with my out of state move was so helpful and kind. Lemar who dropped off at my new home was so helpful and helped me move up the pick up of the empty container when done. Thanks all.

Shannon Meegan

5/5

We are very pleased with our experience to date. We had a super nice driver that placed the container exactly where we hoped it would be.

Kali Migueles

1/5

If I could give this company a ZERO star review I would.

To begin, my initial conversation with Audrey I was quoted $3345 for the total cost of services to move our 16foot container from Oregon to Arizona so that they would be cheaper than their competitor which they guaranteed. After allowing them to be more competitive against a competitor of theirs that we were going to move forward with initially, they brought down their total to $3345. We were told by Audrey in sales that this would be the total amount.
The day the container was ordered we were charged $353.89, when the container was picked up we were charged $3659.23.
The delivery date that was guaranteed in the call with Audrey was December 14th. Our container did not show up until late afternoon on December 19th. Almost a complete week after the guaranteed delivery date.
While talking with Parker, Cody, and Chris Engelman in the escalation department we were giving an "$800 credit" for their 100% admission of fault for delay. Realistically that only gave us a discount of $132 from the original quote and did not accommodate the incorrect charge on our credit card. Chris Engelman refused to escalate my call within the company and told me I was making assumptions from the conversation with Audrey that he cannot prove nor backup.
This entire process has been a headache in terms of incorrect quotes and fees along with not knowing where our life's belongings were for 5 days due to incompetent scheduling of Drivers on their end.

If I can use this review as a reference for anyone considering 1-800-Pack-rat to change their mind and go with a competitor I would strongly recommend avoiding this shady company. We have ended up with a charge on our card that is higher than quoted from the competitor with a delay and no remorse from this company.

The better business bureau will also reflect this discussion.

rory eveland

5/5

These guys were polite, friendly, and on time. Every time. Zero regrets.

Amaya Premier Insurance

5/5

Friendly, courteous and on time!